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On Call Remote Writing Jobs (NOW HIRING)

Contact Center Rep (On-Call)

TX ยท Remote

$20/hr

... an On-Call Contact Center Representative . This position is on an as-needed basis and hours will ... Experience working in a virtual or remote environment is a plus. * Strong verbal and written ...

Sr Copywriter - On Call

Dublin, CA ยท On-site +1

$80 - $100/hr

This individual will be responsible supporting our creative staff of writers with overflow and be ... and our current remote work environment. โ€ข Proactive, fun, and hardworking with a positive ...

Remote Overview: Aspen Hope Center mobile crisis clinicians respond from Aspen to Parachute, CO and ... Whether what is written in the clinicians documentation accurately reflects the information ...

Triage RN - Remote On Call-PRN We are hiring for a PRN/On Call Triage RN! This is a remote position ... Exceptional verbal and written communication skills. * Experience using an HER specifically ...

We are looking for qualified Registered Nurses to join StationMD to provide remote on-call nursing ... Must be able to speak and write fluent English to effectively communicate with leadership (internal ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

This remote position is a part-time, on-call role meaning hours will vary and will be dependent on ... Strong, concise writing, research and data management skills. * Candidates must have the ability to ...

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Contact Center Rep (On-Call)

TX โ€ข Remote

Telesolv Consulting
Business Management Consultingย โ€ขย 201 - 500 employees

$20/hr

Contractor

Re-posted 17 days ago


Job description

Description
TeleSolv Consulting has an opportunity to support a state government program as an On-Call Contact Center Representative. This position is on an as-needed basis and hours will vary based on program demand.   
This is a remote role, and all applicants must be willing/able to work various shifts between 7 am and 7 pm covering Eastern Time Zones in the US. Candidates will work directly with the public, handling inquiries, handling inbound inquiries via phone, email, and chat in a timely and professional manner. This person must possess a reliable laptop or computer and with hardwire connection to consider for this role.

Responsibilities:
  • Provide courteous, prompt, and accurate responses to public inquiries in accordance with established protocols and procedures.
  • Handle inbound inquiries via phone, email, and chat in a timely and professional manner.
  • Share only approved and verified information and ensure all communications comply with program and company policies.
  • Accurately document all customer interactions in the designated system for tracking and auditing purposes.
  • Stay current on changes to procedures, FAQs, and program-related information.
  • Collaborate with internal teams to escalate and resolve inquiries that fall outside standard support scope.
  • Maintain confidentiality and follow all required data privacy and security guidelines during customer interactions.         

Qualifications:
  • Prior high-volume contact center or customer service experience required.
  • Experience working in a virtual or remote environment is a plus.
  • Strong verbal and written communication skills.
  • Ability to follow scripts and established procedures accurately.
  • Strong attention to detail and documentation skills.
  • Ability to work effectively in a fast-paced, public-facing environment.
  • Ability to maintain confidentiality and comply with data protection requirements.