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On Call Remote Health Insurance Customer Service Jobs in Texas

The Benefits Boss

Health Insurance Agent

Dallas, TX · On-site +1

$20K/mo

Health Insurance Agent Remote 1099 Commission + Residuals Leads Provided About The Benefits Boss ... Dialer, CRM, appointment setters, and back-office support * Contracts with 26+ carriers across ...

Sagility

$20/hr

Educate customers on available Medicare health plans, benefits, products, and services * Recommend ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Sagility LLC

$20/hr

Educate customers on available Medicare health plans, benefits, products, and services * Recommend ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Sagility LLC

$20/hr

Educate customers on available health plans, benefits, products, and services * Recommend solutions ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Sagility

$20/hr

Educate customers on available health plans, benefits, products, and services * Recommend solutions ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

GIA Legacy Planning

... Remote Life and Health Insurance Agents. This is a career path designed for people who want ... Basic computer skills for CRM and client management * Technical devices to conduct business laptop ...

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On Call Remote Health Insurance Customer Service information

What is the difference between On Call Remote Health Insurance Customer Service vs Remote Health Insurance Customer Service?

AspectOn Call Remote Health Insurance Customer ServiceRemote Health Insurance Customer Service
Work EnvironmentPrimarily on-call, responding to customer needs as they ariseConsistent, scheduled shifts working remotely
CredentialsTypically requires health insurance knowledge, customer service experienceSimilar credentials, often with additional certifications preferred
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare organizations

On Call Remote Health Insurance Customer Service involves responding to customer inquiries as needed, often with unpredictable hours. In contrast, Remote Health Insurance Customer Service usually involves scheduled shifts with consistent hours. Both roles require knowledge of health insurance policies and strong customer service skills, but the on-call position emphasizes flexibility and responsiveness.

What are the most commonly searched types of Remote Health Insurance Customer Service jobs in Texas?

The most popular types of Remote Health Insurance Customer Service jobs in Texas are:

What cities in Texas are hiring for On Call Remote Health Insurance Customer Service jobs?

Cities in Texas with the most On Call Remote Health Insurance Customer Service job openings:

On Call Remote Health Insurance Customer Service jobs near you

Remote Healthcare Customer Service Representative

Alorica

Humble, TX • On-site, Remote

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Alorica rating

5.4

Company rating: 5.4 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Job description


Customer Service Representative
Location: "United States"
Employment Type: "Full-time"
Supporting: "Healthcare"
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

Qualifications
What'll Set You Up for Success
Required:
  • High school diploma or GED
  • Healthcare experience is required
  • At least 6 months of customer service experience in a call center environment is preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6 + months
  • Must have relevant industry/program experience

Location Note: We are currently hiring for this position remotely.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
  • Company provided equipment
  • Remote onboarding and virtual training experience
  • Leadership development programs designed to support career growth and advancement
  • Professional and personal development through open-access courses via Alorica Academy
  • Virtual employee engagement activities and team events
  • Employee referral bonus program
  • Employee discount program
  • Recognition and rewards programs
  • Remote mentorship and coaching opportunities
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs

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