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On Call Remote Customer Experience Associate Jobs

Ollie

Customer Experience Associate

Nashville, TN · On-site +1

$16 - $21.25/hr

We're currently hiring for fully remote positions and are seeking candidates in or local to Salt ... Deliver a memorable customer experience that helps to build long-term relationships with our pups ...

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Remote Customer Experience Specialist

$17.50 - $23/hr

About the job Remote Customer Experience Specialist Overview We are looking for a Remote Customer Experience Specialist in the Phoenix area to guide clients through the travel planning process. This ...

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Remote Customer Support Associate

$18 - $24.50/hr

Previous experience in customer service, administration, or support is a plus but not required Benefits: * Flexible remote work schedule * Professional development opportunities and access to ...

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Previous experience in customer service, administration, or support is a plus but not required Benefits: * Flexible remote work schedule * Professional development opportunities and access to ...

Trojan Storage

Remote - Customer Experience Representative

$16.50 - $22.25/hr

Remote - Customer Experience Representative Trojan Storage is the best self-storage operator in the business with over 40+ locations in the U.S today! Simply put, we have the best people in the ...

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Remote Customer Support Associate

$18 - $24.50/hr

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Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate San José Province, San José, Costa Rica Job Openings Remote ... Identify opportunities to enhance processes and improve the client experience Qualifications

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Remote Customer Support Associate

$18 - $24.50/hr

Previous experience in customer service, administration, or support is a plus but not required Benefits: * Flexible remote work schedule * Professional development opportunities and access to ...

Nexora Talent

Remote- Customer Experience Service

Richmond, VA · Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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FEP Customer Experience Associate

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Remote- Customer Experience Service

Miami, FL · Remote

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Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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How much do on call remote customer experience associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for on call remote customer experience associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.
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On Call Remote Customer Experience Associate jobs near you
Infographic showing various On Call Remote Customer Experience Associate job openings in the United States as of June 2026, with employment types broken down into 32% Full Time, 65% Part Time, and 3% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Experience Associate

Customer Experience Associate

Ollie

Nashville, TN • On-site, Remote

$16 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog's nutritional needs, and deliver directly to our customers' doors. Through Ollie's carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.
As a member of our growing team, you'll take part in a company culture that cares deeply about its work and its team members.
Come join the Ollie Canine Care team!
Ollie is driven to make pets' lives healthier by making freshly-cooked, human-grade food for dogs that's delivered right to our customers' doorsteps. And our customers want the very best for their dogs. Together, we're hoping to embark (no pun intended) on some very long healthy journeys for our dogs powered by good fresh food.
Our mission is to help dogs live their best lives. To know them is to love them. We want to create a world-class genuinely-kind anticipatory Customer Experience to help meet dogs and their parent's wellness needs.
That's where you come in...
We're looking for new members to join our Canine Care team, a small-knit pack that serves Ollie's best pups and their parents to our high-quality standards. We make sure that, from box to bowl, all our dogs (and our customers) are having the best experience possible.
This role will report to the Customer Experience Manager. We're currently hiring for fully remote positions and are seeking candidates in or local to Salt Lake City or Nashville.
Responsibilities:
  • Represent the Ollie brand voice to our current and prospective customers
  • Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents
  • Manage customer relationships across multiple channels, including emails, phones, our order management system, and more!
  • Accurately track and monitor customer feedback and interactions
  • Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience.
  • Help to develop agents not only in their KPIs and role but their career development.
  • Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond!

About You:
  • Put pets first. You love dogs and approach every dog with the same empathy and understanding as if it were your own.
  • Value patience. You leverage your knowledge and communication skills (written and oral) to provide the best answers to our pup parents' many questions.
  • Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules.
  • Problem solver. Cutting through to the core of a problem and figuring out how to fix it energizes you.
  • Fun. You don't mind occasional sloppy dog kisses and love sharing memes.

Other Experience:
  • Bachelor's Degree from an accredited four-year college or university.
  • Previous experience in customer-centric roles (retail, food service, etc.)
  • Experience with pets or health-foods preferred
  • Experience with Gladly or a similar platform a plus
  • Interest in working in a pet-friendly, fast-moving environment

Benefits
  • Competitive hourly salary and an annual bonus potential
  • Sponsored 401k program with employer match up to 4%
  • Comprehensive health coverage including medical, dental and vision
  • Paid parental leave
  • 1-week paw-ternity leave for new dog parents
  • Ollie subscription for one dog
  • Inspiring pack members!

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.
Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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