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On Call Game User Research Jobs (NOW HIRING)

Sleeper

User Research Intern

New York, NY · On-site

$20 - $32/hr

On Sleeper, fans can check scores, play games, chat, share memes, and more. We have over 10 million ... Understand the fundamentals of user research and have a strong attention to detail * Love ...

teamLFG

OR · On-site

... game genre, analyzing competitive references, actively participating in playtesting sessions, and collaborating with User Research to uncover player needs and motivations, and address usability ...

Activision Blizzard, Inc.

User Researcher (Temporary) - Activision Requisition ID:R027542 Your Mission Activision is looking ... research for video games. Key Attributes * A passion for video games, especially single player ...

teamLFG

Senior UX/UI Design Lead

$173K - $259K/yr

... game genre, analyzing competitive references, actively participating in playtesting sessions, and collaborating with User Research to uncover player needs and motivations, and address usability ...

Netflix

Researcher - Games

Los Angeles, CA · On-site

Conduct user research throughout game development, from prototype to late stages (alpha and beta). * Stand up and manage user research testing - including moderated/unmoderated, large/small scaled ...

Netflix

Researcher - Games

Los Angeles, CA

Conduct user research throughout game development, from prototype to late stages (alpha and beta). * Stand up and manage user research testing - including moderated/unmoderated, large/small scaled ...

Netflix

Researcher - Games

Los Angeles, CA · On-site

Conduct user research throughout game development, from prototype to late stages (alpha and beta). Stand up and manage user research testing - including moderated/unmoderated, large/small scaled ...

Netflix

Researcher - Games

Los Angeles, CA · On-site

Conduct user research throughout game development, from prototype to late stages (alpha and beta). * Stand up and manage user research testing - including moderated/unmoderated, large/small scaled ...

Insomniac Games

OR

In this role, the Research Data Analyst is part of the User Research team and partners with Sony Game Analytics to transform player data into insights that inform actionable next steps for game ...

Insomniac Games

Research Data Analyst

$60 - $75/hr

In this role, the Research Data Analyst is part of the User Research team and partners with Sony Game Analytics to transform player data into insights that inform actionable next steps for game ...

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All JobsOn Call Game User Research Jobs

On Call Game User Research information

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$30K

$113.1K

$164.5K

How much do on call game user research jobs pay per year?

As of Jun 17, 2026, the average yearly pay for on call game user research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

How does the on-call structure impact the daily workflow of a Game User Researcher?

As an on-call Game User Researcher, your daily workflow tends to be highly variable, depending on project timelines and testing schedules. You may be called upon to quickly set up playtesting sessions, analyze user feedback, or troubleshoot issues with data collection tools, often on short notice. This flexible structure requires adaptability and strong time-management skills, as you may need to juggle multiple projects or respond to urgent requests from design and development teams. Collaboration is frequent, with close communication between you, UX designers, producers, and engineers to ensure user insights are effectively integrated into the game development process.

What are the key skills and qualifications needed to thrive as an On Call Game User Researcher, and why are they important?

To thrive as an On Call Game User Researcher, you need a background in psychology, human-computer interaction, or a related field, along with experience in research methodologies and data analysis. Familiarity with tools like survey platforms, usability testing software, and video recording systems is typically required. Strong communication, analytical thinking, and adaptability are essential soft skills for presenting findings and collaborating with game development teams. These skills ensure that player feedback is accurately gathered and effectively communicated to improve the overall gaming experience.

What is the difference between On Call Game User Research vs Game User Researcher?

AspectOn Call Game User ResearchGame User Researcher
CredentialsTypically requires a degree in psychology, human-computer interaction, or related fields; experience with user testing toolsSimilar educational background; often requires experience in game testing and user experience research
Work EnvironmentFlexible, often remote, on-demand research sessions with gamersOffice or remote work, conducting ongoing user research and data analysis
Employer & Industry UsageUsed by game studios for quick feedback; employed in industry for specific testing needsCommon in game development companies for comprehensive user experience studies

On Call Game User Research focuses on providing immediate, on-demand user feedback through quick testing sessions, often remotely. In contrast, Game User Researchers conduct ongoing, in-depth studies to inform game design and improve user experience. Both roles require similar educational backgrounds but differ in scope and work style.

What is an On Call Game User Researcher?

An On Call Game User Researcher is a professional who is brought in on an as-needed basis to help video game companies gather and analyze feedback about their games from players. They design and conduct user tests, surveys, and interviews to understand player experiences, preferences, and pain points. Their insights help developers improve game design, usability, and overall player satisfaction. Unlike full-time staff, on-call researchers work per project or during peak periods, offering flexibility to both the researcher and the company.
More about On Call Game User Research jobs
What are the most commonly searched types of Game User Research jobs? The most popular types of Game User Research jobs are:
What job categories do people searching On Call Game User Research jobs look for? The top searched job categories for On Call Game User Research jobs are:
On Call Game User Research jobs near you
Manager, User Research - Games (Playtesting)

Manager, User Research - Games (Playtesting)

Netflix

Los Angeles, CA • On-site

$125K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

57th of 65 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
Netflix Games is seeking a hands-on and strategic-thinking Manager, User Experience Research, to scale our user research capabilities to the next level. You will be responsible for designing and implementing a playtesting framework to support our ambitious portfolio of games across cloud and mobile platforms.
We're looking for someone with ample experience leading UX researchers, influence with senior leadership, and experience working in a fast-paced environment where dozens, if not hundreds, of new games and game updates are released annually. This is a rare opportunity to shape how we validate player experience and business outcomes, starting with scrappy, bespoke solutions and evolving into a scalable, repeatable system.
This role sits within the Games Research team, which blends Consumer Insights with User Research to provide a holistic view of player and member insights.
Responsibilities:
  • Strategic Ownership
    • Define and drive the playtesting strategy for Netflix Games, from an initial scrappy phase through to a fully operational, scalable program that services a diverse slate of games.
    • Serve as the primary point of contact for all playtesting needs - being in lockstep with Consumer Insights studio and product leads, and partnering closely with game partners, central production, and cross-functional stakeholders.
    • Maximize the usage of existing Netflix research tools where possible - build, buy, or borrow where new is needed.
  • Operations & Enablement
    • Stand up and manage research sessions, including moderated user testing, closed tests, and open betas for both cloud and mobile games.
    • Build on and improve existing processes for participant recruitment, build distribution, player segmentation, feedback collection, and data reporting.
    • Develop and maintain playtesting facilities (whether leveraging external facilities or building in-house), ensuring environments meet the needs of diverse games and teams.
    • Track and report on key metrics to demonstrate the impact on game quality and business outcomes.
    • Combine large-scale behavioral data with survey or session-based attitudinal data to develop a comprehensive analysis of player response.
  • Leadership & Collaboration
    • Lead and mentor a small team of researchers, fostering a culture of continuous learning and high-quality user research.
    • Stay close to developer needs and be flexible with emergent needs throughout development.
    • Partner closely with Consumer Insights to ensure UX findings are contextualized within broader market and audience insights.
    • Work with cross-functional teams to develop tools that enable scalable, secure, and effective playtesting.
    • Stay current on industry trends and emerging technologies in playtesting and user research.

Requirements:
  • 10+ years in games research with a proven track record of building or scaling playtesting programs.
  • 4+ years in leading teams of researchers who specialize in UX research methodologies.
  • Demonstrated ability to own complex programs, influence without authority, and drive cross-functional alignment.
  • Comfortable operating in ambiguity and good judgment in when to borrow and when to build from scratch.
  • Familiarity with game build distribution, player segmentation, data pipelines, and feedback tools.
  • Experience with games across various genres, audiences, and input methods (e.g., touch vs controller).
  • Deep empathy for both players and developers; passionate about delivering high-quality player experiences.
  • Excellent written and verbal communication skills; able to synthesize complex requirements and present clear recommendations to stakeholders at all levels.
  • Ability to frequently travel (primarily between Los Angeles and Los Gatos) to meet with stakeholders.

Who you are:
  • Your lifelong mission has been to understand people, their behaviors, attitudes, and motivators.
  • You are comfortable putting a stake in the ground, even without all of the data you need.
  • You actively seek answers to questions verging on the impossible.
  • When something needs to get done, you are the first to roll up your sleeves.
  • You make the connections no one else sees.
  • You stand firm in the face of change and challenge.
  • You read the Netflix culture memo and were energized.
  • You are quick-witted, straightforward, and succinct.
  • You are equal parts strategic and operational.
  • You care about the values and culture of your team.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $377,000.00 - $560,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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