We offer you an entry-level position with growth opportunities in a modern IT environment and a ... Support troubleshooting and assist in resolving IT issues under guidance from senior colleagues
We offer you an entry-level position with growth opportunities in a modern IT environment and a ... Support troubleshooting and assist in resolving IT issues under guidance from senior colleagues
On Call Entry Level Desktop Support information
See Sumter, SC salary details
$12.42 - $13.95
1% of jobs
$13.95 - $15.49
5% of jobs
$15.49 - $17.03
15% of jobs
$17.33 is the 25th percentile. Wages below this are outliers.
$17.03 - $18.57
20% of jobs
The median wage is $19.34 / hr.
$18.57 - $20.10
18% of jobs
$21.57 is the 75th percentile. Wages above this are outliers.
$20.10 - $21.64
17% of jobs
$21.64 - $23.18
9% of jobs
$23.18 - $24.72
6% of jobs
$24.72 - $26.25
5% of jobs
$26.25 - $27.79
2% of jobs
$27.79 - $29.33
1% of jobs
$12
$20
$29
How much do on call entry level desktop support jobs pay per hour?
What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?
| Aspect | On Call Entry Level Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, often required or preferred |
| Work Environment | On-site or remote support, often on-call basis | Help desk or call center environment, primarily remote |
| Job Responsibilities | Responds to urgent desktop issues, troubleshooting, on-call support | Responds to user tickets, troubleshooting, providing technical support |
| Industry Usage | IT support, service providers, corporate IT departments | IT support, customer service, internal tech support |
Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

Junior IT Support / IT Service Desk / Client Support
Alcolu, SC • Hybrid
Full-time
Medical
Re-posted 18 days ago
Job description
Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.
Sustainable, digital, innovative, and economical-these four aspects are at the heart of everything we do. We are an innovative partner in consulting, planning, construction, and operations.
As part of our Client Support team, you will support our internal users across different departments by providing IT assistance and ensuring a smooth daily operation. You will work closely with experienced colleagues in a collaborative and international environment.
Are you communicative, eager to learn, a team player, and solution-oriented? Then join our international IT team at our Spanish location in Malaga or elsewhere in Spain. We offer you an entry-level position with growth opportunities in a modern IT environment and a supportive team.
Key responsibilities:
- Act as a first point of contact for hardware and software issues, mainly in 1st and 2nd level support, via remote support or on site
- Support troubleshooting and assist in resolving IT issues under guidance from senior colleagues
- Help monitor and maintain IT systems in a Microsoft client environment
- Assist in IT projects such as software rollouts, hardware setup, and migrations
- Contribute to documentation and user guides, and support basic user training sessions
- Collaborate with IT colleagues across different locations
- Completed training in IT, currently studying IT, or first experience in IT support
- Basic knowledge of Windows, Office 365, and common office applications
- Understanding of basic IT concepts (hardware, software, networks)
- Strong willingness to learn and develop new skills
- Customer-oriented mindset and structured way of working
- Willingness to travel if needed
- High level of English (written and spoken)
- To ensure your work-life balance, we offer the option of mobile working
- We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
- We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
- Employees benefit from tax advantages related to their commuting expenses for the office
- Fiscal advantages for employees expenses in meal costs during worktime. Employee referral program with attractive bonus scheme
- Supporting career and family by receiving tax benefits for kindergarten expenses