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Remote Tech Support Jobs in Sumter, SC (NOW HIRING)

Liveops

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Liveops

Remote Customer Service Agent

Sumter, SC · Remote

$13.75 - $18.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Talkiatry

Psychiatrist (Remote)

Columbia, SC · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Talkiatry

Psychiatrist (Remote)

Columbia, SC · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Ask IT consulting

Ruby On Rails Developer

Columbia, SC · Remote

$94K - $130K/yr

Company Description Ask IT Consulting is an equal opportunity employer. All qualified applicants ... Columbia, SC Duration: 7 months Job ID: 7510 Pay rate: 95/ Hour on C2C THIS IS 100% REMOTE POSITION ...

BayCare Health System

Specialty Coder II (REMOTE)

Columbia, SC · On-site +1

$17.25 - $23.25/hr

With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is ... We blend high-tech with high touch in ways that are advancing superior health care throughout the ...

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Sumter, SC

Remote Tech Support information

See Sumter, SC salary details

$24K

$38.7K

$58.8K

How much do remote tech support jobs pay per year?

As of Jul 24, 2026, the average yearly pay for remote tech support in Sumter, SC is $38,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $41,900.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Sumter, SC? The most popular types of Tech Support jobs in Sumter, SC are:
What are popular job titles related to Remote Tech Support jobs in Sumter, SC? For Remote Tech Support jobs in Sumter, SC, the most frequently searched job titles are:
What cities near Sumter, SC are hiring for Remote Tech Support jobs? Cities near Sumter, SC with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Sumter, SC as of July 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 50% Physical, 4% Hybrid, and 46% Remote job distribution, with an average salary of $38,722 per year, or $18.6 per hour.

First Level IT Support

Praktikant / Werkstudent (w/m/d) Baumanagement

Alcolu, SC • On-site, Remote

$19.75 - $27.25/hr

Full-time

Medical

Posted 4 days ago

Job description

Company Description

Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.

Job Description

We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first-line technical support to internal users across different countries and global regions, helping ensure smooth and efficient IT operations.

Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.

Key Responsibilities

  • Provide first-level IT support to internal users via ticketing systems, email, and remote support tools.
  • Support users located in multiple countries and time zones.
  • Diagnose and resolve basic hardware, software, and connectivity issues.
  • Document incidents, requests, and resolutions accurately in the IT ticketing tool.
  • Escalate complex or unresolved issues to second-level support teams.
  • Support user onboarding and offboarding (accounts, permissions, basic setup).
  • Follow IT procedures, standards, and security policies.
  • Contribute to improving support processes and user experience.

Working Model & Schedule

  • Fully remote position.
  • Shift-based role, with flexibility to work evening or night shifts to support global regions.
  • Shift planning will be organized in advance according to business needs.

Technical additions 

  • Password resets / account unlocks
  • User and permission management
  • Remote troubleshooting tools
  • Identity / user management

Ticket handling 

  • SLAs / prioritization
  • Ability to prioritize tickets based on urgency and impact

Knowledge base / documentation

  • Maintaining FAQs, runbooks, and standard solutions.
Qualifications
  • Previous experience in IT Support / Service Desk / Helpdesk 
  • Basic knowledge of:
    • Windows 
    • Microsoft 365 tools (Outlook, Teams, SharePoint)
    • IT ticketing systems
  • Strong communication and problem-solving skills.
  • Comfortable working with users from different cultures and locations.
  • Fluent English is required; additional languages are a plus.
  • Willingness and availability to work in a fully remote, shift-based environment, including night shifts if required.

Nice to Have

  • Experience supporting international or distributed teams.
  • Basic knowledge of Active Directory or user account management.
  • IT-related studies or certifications (completed or in progress).
Additional Information
  • To ensure your work-life balance, we offer the option of mobile working
  • We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
  • We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
  • Employees benefit from tax advantages related to their commuting expenses for the office
  • Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus scheme
  • Supporting career and family by receiving tax benefits for kindergarten expenses

Apply