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On Call Email Chat Support Jobs in Reno, NV (NOW HIRING)

Husqvarna Group

Parts Administrator

Reno, NV

We are continuously accepting applications The Technical Services Team supports our Dealer and ... email, chat, or customer generated incidents into CRM (Customer Relations Management System)

Hamilton Company

Director of Customer Service

Reno, NV · On-site

$120K - $200K/yr

Own day-to-day customer service operations to ensure consistent, high-quality support across all channels (phone, email, chat, HubSpot, ERP, web, and other digital platforms). * Monitor key customer ...

Hamilton Company

Director of Customer Service

Reno, NV

$120K - $200K/yr

Own day-to-day customer service operations to ensure consistent, high-quality support across all channels (phone, email, chat, HubSpot, ERP, web, and other digital platforms). * Monitor key customer ...

Hamilton

Director of Customer Service

Reno, NV · On-site

Own day-to-day customer service operations to ensure consistent, high-quality support across all channels (phone, email, chat, HubSpot, ERP, web, and other digital platforms). * Monitor key customer ...

Hamilton Company

Director of Customer Service

Reno, NV · On-site

Own day-to-day customer service operations to ensure consistent, high-quality support across all channels (phone, email, chat, HubSpot, ERP, web, and other digital platforms). * Monitor key customer ...

Cayuse Holdings

Help Desk Agent

Carson City, NV · On-site

$20 - $29/hr

Respond promptly to user inquiries and support requests received via phone, email, chat, or ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware, software ...

Float Health

Intake Specialist

Reno, NV · On-site +1

$48K - $50K/yr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Float Health

Intake Specialist

Reno, NV · Remote

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

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On Call Email Chat Support information

See Reno, NV salary details

$12

$21

$42

How much do on call email chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for on call email chat support in Reno, NV is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between On Call Email Chat Support vs Customer Service Representative?

AspectOn Call Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communication or support toolsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote or on-site, handling email and chat inquiriesOn-site or remote, handling calls, emails, and in-person interactions
Industry UsageCommon in tech, e-commerce, telecomWidespread across retail, banking, healthcare
Search & Comparison IntentUnderstanding support roles involving email/chatGeneral customer service roles

On Call Email Chat Support primarily focuses on assisting customers via email and chat platforms, often remotely, with specialized tools. Customer Service Representatives handle a broader range of interactions, including calls and in-person support. Both roles require strong communication skills but differ in interaction methods and scope.

What are the most commonly searched types of Email Chat Support jobs in Reno, NV? The most popular types of Email Chat Support jobs in Reno, NV are:
On Call Email Chat Support jobs near you

Parts Administrator

Husqvarna Group

Reno, NV

Full-time

Posted 5 days ago

Job description

Last date to apply:

We are continuously accepting applications

The Technical Services Team supports our Dealer and Retailer channels by resolving issues with our products and warranty. Entry level Parts Administrator position responsible for performing basic level technical product support to Husqvarna Distributors, Dealers, National Accounts and Customers (end user escalations).

What You Need to Know:

Looking up parts in the Husqvarna system to satisfy customer inquiries

Basic order entry for Husqvarna customers (business to business)

Respond to pricing inquiries Respond to technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System).

Technicians are required to remain logged in to the systems and process received or assigned cases using phone, chat, email, CRM (Customer Relations Management System), Web Warranty and written correspondence on a daily basis within department metrics.

Record details of cases in CRM, as well as actions taken

Effectively communicate escalations to Customer Care Leadership Team for timely effective resolution.

Report parts, pricing, IPL (Illustrated Parts List) or manual discrepancies through existing procedures

What We Are Looking For:

Mechanical aptitude and interest

Strong written, oral, and interpersonal skills. Ability to communicate information clearly and concisely ensuring customers' comprehension.

Basic MS Office skills

Developed computer navigational and organizational skills.

Can pass typing accuracy test with 25 wpm or more

Ability to multi-task

Strong customer service focus

Exceptional knowledge of Outdoor Power Products and applications

Experience utilizing the following customer service skills

Importance of the customer and need to build relationships

Solving basic routine issues

Understanding when to escalate issues

Applying existing solutions to meet customer needs

Apply