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On Call Customer Service Representative Teleperformance Jobs in Appleton, WI

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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All JobsOn Call Customer Service Representative Teleperformance JobsOn Call Customer Service Representative Teleperformance Jobs in Appleton, WI

On Call Customer Service Representative Teleperformance information

See Appleton, WI salary details

$10

$17

$26

How much do on call customer service representative teleperformance jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for on call customer service representative teleperformance in Appleton, WI is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.75 per hour, depending on experience, location, and employer.

What does an on call customer service representative at Teleperformance do?

An On Call Customer Service Representative at Teleperformance provides support to customers by answering questions, resolving issues, and offering information about products or services. The 'on call' aspect means that representatives are scheduled to work as needed, often during peak times or to cover absences. This role typically involves handling phone calls, emails, or chat inquiries, ensuring a positive customer experience. Representatives are trained to use company systems and follow specific protocols to handle a wide variety of customer situations.

What are the key skills and qualifications needed to thrive as an on call customer service representative at Teleperformance?

To thrive as an On Call Customer Service Representative at Teleperformance, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer skills are typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining the company's reputation.

What are some common challenges faced by on call customer service representatives at Teleperformance, and how can they be managed?

On Call Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes during peak periods and quickly adapting to a variety of customer issues without prior notice. Managing stress and maintaining a professional demeanor are key, as the nature of on-call work can require flexibility and rapid problem-solving. Building strong communication skills and staying familiar with company protocols can help representatives efficiently address customer needs and maintain service quality. Engaging with team leaders and utilizing available training resources also supports ongoing development and performance.

What is the difference between On Call Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOn Call Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require additional certifications
Work EnvironmentCall centers, remote or on-siteOffice or remote, often more specialized
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Job FocusHandling inbound calls, basic troubleshootingResolving customer issues, technical support, account management

While both roles involve assisting customers, On Call Customer Service Representatives at Teleperformance primarily handle inbound calls and basic inquiries, often in a call center environment. Customer Support Specialists tend to have a broader scope, including technical support and account management, and may work in specialized or corporate settings. The roles share similar credentials but differ in complexity and scope of responsibilities.

Does Teleperformance offer remote jobs?

Yes, On Call Customer Service Representative positions at Teleperformance are often available as remote jobs, allowing employees to work from home. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed standards.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Appleton, WI?

The most popular types of Customer Service Representative Teleperformance jobs in Appleton, WI are:

On Call Customer Service Representative Teleperformance jobs near you

Customer Service Representative

Transmotion LLC

De Pere, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Transmotion is seeking a helpful, attentive, and adaptable person to become a full-time Customer Service Representative and help us continue to provide the quality care and support we're known for! You'll speak with customers over the phone, maintain accurate administrative files, and support efficient order fulfillment procedures.

Pay & Benefits:

  • Competitive wage
  • Health
  • Dental
  • Vision
  • Paid vacation and holidays
  • A 401(k) plan with employer match

Keep reading to see if you're the right fit for our DePere, WI office!

WHAT THE JOB LOOKS LIKE:

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.

This role plays a vital part in our administrative and customer satisfaction activities by providing professional support to clients and maintaining accurate, up-to-date files. You'll need to be highly accurate and organized as well as able to quickly adapt to changing circumstances and priorities. You will:

  • Answer incoming phone calls, respond to questions, and resolve any concerns
  • Accurately process purchase orders, invoices, drop shipments, and expedited orders
  • Keep track of upcoming due dates and follow up on orders to ensure they're processed on time
  • Record daily sales orders and assist outside sales reps as needed
  • Learn all about our operational procedures and business components
  • Identify areas for growth and help continually improve operational processes to support efficiency, productivity, and quality

THIS IS US:

We are a leading provider of hydraulic components and wire harnesses, built on a strong Midwestern work ethic, a collaborative spirit, and a commitment to supporting the growth of every team member. Headquartered in Wisconsin and operating across nine states, we emphasize teamwork, mutual respect, and continuous improvement. Employees benefit from access to advanced technology and ongoing training, as well as real opportunities for career advancement in a fast-paced, innovative environment. We take pride in fostering a workplace where your contributions are valued. Here, you can make a meaningful impact for both our customers and your professional development! Join us!

JOIN US!

You Should Apply If You Have...

  • Strong knowledge of administrative recordkeeping and order fulfillment procedures
  • Intermediate computer skills, ability to type 35+ wpm, and experience using Microsoft programs, specifically Word and Excel
  • Clear and effective communication skills, listening skills, and comfort with asking clarifying questions
  • Ability to anticipate and proactively address customers' needs
  • Ability to adjust your communication style to fit the situation and audience
  • Ability to work independently, set daily goals, and stay motivated throughout the day
  • Analytical mindset with strong problem-solving skills
  • Creative spirit, critical thinking skills, and solid decision-making abilities
  • Task prioritization, time management, and multitasking skills
  • Commitment to being organized and accurate in all work activities
  • High school degree or equivalent
  • Manufacturing experience - a plus, not required

Become our Customer Service Representative today! We've made it simple and fast to apply with our initial form.

Apply