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On Call Amazon Customer Service Representative Jobs in Rutherford, NJ

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

Alexei

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

hooli

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with ...

FastSigns

Customer Service Representative

Forest Hills, NY · On-site

$17 - $23/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

FastSigns

Customer Service Representative

Ridgewood, NY · On-site

$16.50 - $22.50/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

U-Haul

Customer Service Representative

Orange, NJ · On-site

$15.92 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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All JobsOn Call Amazon Customer Service Representative JobsOn Call Amazon Customer Service Representative Jobs in Rutherford, NJ

On Call Amazon Customer Service Representative information

See Rutherford, NJ salary details

$11

$18

$27

How much do on call amazon customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for on call amazon customer service representative in Rutherford, NJ is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does On Call Amazon Customer Service Representative hire remote customer service agents?

On Call Amazon Customer Service Representative positions often offer remote work options, allowing agents to work from home depending on the company's current staffing needs and policies. These roles typically require good communication skills, a reliable internet connection, and sometimes specific technical equipment. Availability of remote positions can vary based on location and company requirements.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Rutherford, NJ?

The most popular types of Amazon Customer Service Representative jobs in Rutherford, NJ are:

What are popular job titles related to On Call Amazon Customer Service Representative jobs in Rutherford, NJ?

For On Call Amazon Customer Service Representative jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching On Call Amazon Customer Service Representative jobs in Rutherford, NJ look for?

The top searched job categories for On Call Amazon Customer Service Representative jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for On Call Amazon Customer Service Representative jobs?

Cities near Rutherford, NJ with the most On Call Amazon Customer Service Representative job openings:

On Call Amazon Customer Service Representative jobs near you
Infographic showing various On Call Amazon Customer Service Representative job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,278 per year, or $18.4 per hour.

Customer Service Rep

cord

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 27 days ago

Job description

Customer Service Rep
Department: Marketing
Employment Type: Full Time
Location: New York
Compensation: Competitive
Description
We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product-related issues. Your role will involve offering timely and effective solutions, ensuring customer satisfaction and fostering long-term relationships. The ideal candidate will be patient, detail-oriented, and have excellent communication skills. You will work in a fast-paced environment and be a key player in delivering outstanding service across all customer touchpoints.
Key Responsibilities
As a Customer Service Representative, you will be responsible for addressing customer inquiries and resolving issues across multiple channels, including phone, email, and chat. You'll provide accurate product information and ensure timely, effective solutions, maintaining a high level of customer satisfaction. Collaborating with internal teams, you'll assist with complex problems and ensure a seamless customer experience. Your ability to stay calm under pressure and communicate clearly will be essential in meeting the needs of our customers and building strong relationships.
Customer Interaction Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
  • Resolve customer issues, ensuring a positive experience and customer satisfaction.
  • Provide accurate information about products, services, and policies to customers.

Customer Support Process
  • Log all customer interactions in the customer relationship management (CRM) system.
  • Work closely with internal teams to escalate and resolve complex issues effectively.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Maintain detailed records of customer complaints and feedback to inform service improvements.
  • Provide troubleshooting assistance for product-related queries.

Team Collaboration
  • Assist in identifying trends in customer issues to help improve processes.
  • Collaborate with the product team to gather customer feedback for product development.

Skills, Knowledge and Experience
We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and resolving issues with professionalism and empathy. You will assist customers through multiple channels, including phone, email, and chat, ensuring a smooth and efficient experience.
As a Customer Service Representative, you will respond to customer inquiries, provide product information, and troubleshoot issues. Your goal will be to resolve complaints, process orders, and deliver exceptional service that exceeds customer expectations. You will collaborate with other teams to ensure customer satisfaction and contribute to improving our overall customer experience.
Essential
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using customer service software or CRM systems (e.g., Zendesk, Salesforce).
  • Ability to handle multiple tasks simultaneously and work under pressure.
  • Strong attention to detail and organizational skills.
  • High school diploma or equivalent (Bachelor's degree preferred).

Desirable
  • Experience in customer service or call center environments.
  • Familiarity with common troubleshooting techniques for technical support.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Fluency in multiple languages is a plus.

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