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On Call Amazon Customer Service Representative Jobs in Decatur, AL

Circle K

Customer Service Representative

Harvest, AL

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, AL

$15 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Madison, AL

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsOn Call Amazon Customer Service Representative JobsOn Call Amazon Customer Service Representative Jobs in Decatur, AL

On Call Amazon Customer Service Representative information

See Decatur, AL salary details

$10

$16

$25

How much do on call amazon customer service representative jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for on call amazon customer service representative in Decatur, AL is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.03 per hour, depending on experience, location, and employer.

How much does remote Amazon customer service pay?

Remote Amazon Customer Service Representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.

Do Amazon customer service reps work-from-home?

Yes, Amazon customer service representatives often have the option to work from home, especially for remote roles that involve handling customer inquiries via phone, chat, or email. These positions typically require familiarity with customer service software and good communication skills, and they may be part of a flexible or scheduled work environment.

Is Amazon offering work-from-home?

Amazon On Call Customer Service Representatives often have the opportunity to work remotely, depending on the role and location. These positions typically require a reliable internet connection, a quiet workspace, and the ability to handle customer inquiries via phone or chat. Availability of remote work may vary based on company policies and current staffing needs.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does Amazon really pay people to work from home?

Amazon offers remote positions such as On Call Customer Service Representatives, and these roles typically pay hourly wages. Employees working from home are usually required to have a reliable internet connection and a suitable workspace, with compensation varying based on location and experience.
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What job categories do people searching On Call Amazon Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for On Call Amazon Customer Service Representative jobs? Cities near Decatur, AL with the most On Call Amazon Customer Service Representative job openings:
On Call Amazon Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Capstone Fire Management

Huntsville, AL • On-site

$16 - $22/hr

Other

Medical, PTO

Posted 5 days ago

Job description

Customer Service Representative

The Rural Metro Fire Customer Service Representative (CSR) will be the first point of contact for our members, ensuring a positive experience through timely account updates, clear communication, and exceptional service. You'll also support special projects and collaborate with team members to meet performance goals.

Essential Functions

  • Customer Interaction
  • Demonstrate strong verbal communication and active listening skills.
  • Answer and return inbound calls, resolve inquiries, and provide accurate information about products and services.
  • Assist customers with account updates, billing questions, and membership details.
  • Administrative Support
  • Maintain detailed and accurate records in the membership billing system.
  • Participate in outbound calls for billing collections and follow-up.
  • Team Collaboration
  • Work closely with colleagues to resolve issues and ensure positive, productive communication.
  • Support cross-training initiatives and assist other team members when needed.
  • Compliance
  • Adhere to company policies, confidentiality standards, and information security protocols.
  • Perform other duties as assigned by management.

Qualifications

  • High School Diploma or equivalent required.
  • Proficiency with Microsoft Office Suite.
  • Strong oral, written, and interpersonal communication skills.
  • Bilingual skills are a plus.
  • Previous customer service or call center experience preferred.

Position Conditions

  • Work under tight deadlines supporting Rural Metro Fire, Capstone Fire & Safety Management, and Solomon Safety
  • Occasional evening/weekend work to meet deadlines
  • On-site work in Huntsville, AL office, with potential limited travel to client or partner sites

Compensation & Benefits

  • Target pay: $16.00 - $22.00 per hour.
  • Comprehensive benefits package including health insurance, paid time off, and training opportunities.

Position Disclaimer

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties required by their supervisor. This document provides an overview of the position currently available and is not an employment contract. RMF reserves the right to modify position responsibilities or position descriptions at any time. Employment with RMF is at-will and either party can terminate the employment relationship at any time with or without cause and with or without notice within the confines of federal and state law.

Rural Metro Fire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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