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On Call Amazon Customer Service Representative Jobs in Decatur, AL

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

QCHI

Customer Service Representative

Decatur, AL · On-site

$14/hr

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

dbi

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Polyplex

Customer Service Representative

Decatur, AL · On-site

$40K/yr

Customer Service Representative Polyplex is looking for a motivated Customer Service Representative to join our growing team! Pay & Perks: * Salary: $40,000 * BCBS of Alabama for medical, Guardian ...

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On Call Amazon Customer Service Representative information

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How much do on call amazon customer service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for on call amazon customer service representative in Decatur, AL is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Decatur, AL? The most popular types of Amazon Customer Service Representative jobs in Decatur, AL are:
What are popular job titles related to On Call Amazon Customer Service Representative jobs in Decatur, AL? For On Call Amazon Customer Service Representative jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching On Call Amazon Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for On Call Amazon Customer Service Representative jobs? Cities near Decatur, AL with the most On Call Amazon Customer Service Representative job openings:
On Call Amazon Customer Service Representative jobs near you

CSR

Cahaba Management & Consulting

Decatur, AL

$14 - $16/hr

Full-time

Re-posted 19 days ago

Job description

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR).  In simple terms, your job is to make sure the customers are happy and that they continue doing business with your employer.

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include:

  • Taking loan applications
  • Processing the payments of customers.
  • Collections in person, over the phone and via written communication.
  • Ensuring customer queries are answered to their satisfaction both by phone and in person.
  • Using computerized systems to access the details of customers.
  • Promoting certain financial products and services.
  • Handling customer complaints or handing them over to a supervisor.

Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience.

Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue.

Customer Service Representative Duties and Responsibilities

  • Manage and prioritize multiple concerns simultaneously.
  • Provide appropriate and correct information to incoming customer order status and product knowledge requests.
  • A positive attitude, even when faced with misplaced criticism or frustration.
  • The ability to learn quickly and move on from both success and failure.
  • Provide timely feedback to company management regarding challenges or customer concerns.
  • Partnership with the sales team to meet and exceed customer’s service expectations.
  • Listen, document, and help resolve conflicts with customers.

Customer Service Representative Preferred Qualifications

  • High School diploma.
  • Previous customer service experience.
  • Computer experience and aptitude.
  • Patience in dealing with confused or irate customers.
  • Problem-solving skills, and the ability to think under pressure.
  • Commitment to continual education about the company, products and services.

Similar Job Titles

  • Customer Service Representatives
  • Collector
  • CSR

Salary Range: $14.00-$16.00 per hour with additional bonus opportunities every month ranging from *$485 - $1110 

*Depending on what bonus is made and current hourly wage.