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On Call Airline Software Jobs (NOW HIRING)

This role collaborates with internal stakeholders, external partners, airlines, and regulatory ... software systems and future business needs. * Provides emergency on-call response for one or more ...

This role is ideal for mechanics with airline line maintenance experience who thrive in a fast ... Ability to participate in an on-call rotation following direct hire. Why Join Us? * Long-term ...

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On Call Airline Software information

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How much do on call airline software jobs pay per year?

As of Aug 13, 2026, the average yearly pay for on call airline software in the United States is $63,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Airline Software jobs?

The most popular types of Airline Software jobs are:

Infographic showing various On Call Airline Software job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,500 per year, or $30.5 per hour.

Product Support Specialist - Aviation IT (Sydney)

Trax USA Corp

Miami, FL • On-site

Full-time

Re-posted 23 days ago


Job description

Description:

Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems.


The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers.

Requirements:

Key Responsibilities

  • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function)
  • Identify, research and resolve technical and software problems
  • Track and monitor customer issues to ensure a timely response and resolution
  • Liaison with our Development Department to document customer specifications
  • Test software program modifications and resolutions to report technical problems
  • Liaison with Technical Writing Department to develop documentation of new program features
  • Customer training (on-site or at Trax location).
  • On-call service for customer emergencies
  • Manage and coordinate customer projects - oversee implementations with support of our corporate team.
  • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services.
  • Other duties as assigned.


Qualification Requirements

  • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations.
  • Must have experience working with Trax or similar related aviation maintenance software.
  • Proficiency in the English language with ability to speak multiple languages, preferred.
  • Outstanding Communication skills – both verbal and written
  • Must have excellent communication, teamwork and problem-solving skills.
  • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers.
  • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers.

Other requirements:

  • This position requires 50%+ of domestic and international travel.
  • This position may require relocation.

Job type: Full time / Salaried

Job Level: Mid-level

Job Location: Remote

Remote: Yes