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Offshore Operations Jobs in Arizona (NOW HIRING)

HUMAC INC.

IBM MQ Solace--PHoenix,AZ--HYBRID

Phoenix, AZ · On-site

$52.25 - $68.50/hr

... operational governance, and stakeholder communication across onsite and offshore teams. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will ...

Career Guidant

Java Developer

Phoenix, AZ · On-site

$50.75 - $65.50/hr

... operation continues to run smoothly. Our Mission "To build Customer satisfaction, and strive to ... At least 1 year of experience working in Global Delivery model- i.e. onsite- offshore model. At ...

Deloitte

Manager - ServiceNow

Tempe, AZ · On-site +1

... offshore resources, vendors, and client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation through go-live and transition to operations * Ability to travel 50%, on ...

Deloitte

Manager - ServiceNow

Gilbert, AZ · On-site +1

... offshore resources, vendors, and client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation through go-live and transition to operations * Ability to travel 50%, on ...

Oscar Health

Director, Managed Business Services

Tempe, AZ · Hybrid

$147K - $193K/yr

... operations. * Strong legal and commercial acumen with experience in multi-million dollar contract negotiations. * Ability to influence internal/external and onshore/offshore leadership Bonus points ...

Oscar Health

Director, Managed Business Services

Tempe, AZ · Hybrid

$147K - $193K/yr

... operations. * Strong legal and commercial acumen with experience in multi-million dollar contract negotiations. * Ability to influence internal/external and onshore/offshore leadership Bonus points ...

Oscar Health

Director, Managed Business Services

Tempe, AZ · On-site

$147K - $193K/yr

... operations. * Strong legal and commercial acumen with experience in multi-million dollar contract negotiations. * Ability to influence internal/external and onshore/offshore leadership Bonus points ...

Deloitte

Delivery Management Engineer III

Tempe, AZ · Hybrid

You'll work alongside talented professionals reimagining and re-engineering operations and ... our onshore and offshore development and engineering teams. You'll bring a mix of hands-on ...

Deloitte

Delivery Management Engineer II

Tempe, AZ · Hybrid

$53.50 - $71.25/hr

You'll work alongside talented professionals reimagining and re-engineering operations and ... our onshore and offshore development and engineering teams. You'll bring a mix of hands-on ...

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Offshore Operations information

What are offshore operations?

Offshore operations refer to the activities and processes carried out at sea, typically on oil rigs, platforms, or vessels, to explore, extract, and produce oil and gas resources. These operations involve a range of tasks, including drilling, maintenance, logistics, and safety management, often in challenging marine environments. Offshore workers play critical roles in ensuring the safe and efficient extraction of resources while adhering to strict environmental and safety regulations.

What are the key skills and qualifications needed to thrive in offshore operations?

To thrive in Offshore Operations, you need strong technical knowledge of marine and drilling processes, safety regulations, and often a degree in engineering or a related field. Familiarity with specialized equipment, safety management systems, and certifications such as BOSIET (Basic Offshore Safety Induction and Emergency Training) are typically required. Excellent problem-solving, teamwork, and communication skills help professionals adapt to challenging environments and collaborate effectively. These skills and qualifications are vital for maintaining safety, operational efficiency, and regulatory compliance in high-risk offshore settings.

What are some common challenges faced in offshore operations, and how can new team members best prepare for them?

Offshore operations often involve working in remote locations, unpredictable weather conditions, and long shifts, which can be physically and mentally demanding. New team members should be prepared for a rigorous safety culture, high teamwork requirements, and the need to quickly adapt to changing operational priorities. Familiarizing yourself with safety protocols, building resilience, and maintaining strong communication with colleagues are key strategies for success. Most companies provide comprehensive onboarding and ongoing training to help new hires acclimate to these challenges.

What is the difference between Offshore Operations vs Offshore Maintenance Technician?

AspectOffshore OperationsOffshore Maintenance Technician
Required CredentialsRelevant certifications in offshore safety, industry-specific trainingCertifications in maintenance, safety, and technical skills
Work EnvironmentOn offshore platforms, oil rigs, or marine vesselsOn offshore platforms or rigs, focusing on equipment upkeep
Employer & Industry UsageOil & gas, energy, maritime industriesOil & gas, energy sectors, specialized in equipment maintenance

Offshore Operations professionals oversee the overall functioning of offshore facilities, managing teams and ensuring safety and efficiency. Offshore Maintenance Technicians focus on repairing and maintaining equipment to prevent failures. While both roles work in offshore environments and require safety certifications, Offshore Operations has a broader scope involving management and coordination, whereas Maintenance Technicians specialize in technical repairs and upkeep.

What are the most commonly searched types of Offshore Operations jobs in Arizona?

The most popular types of Offshore Operations jobs in Arizona are:

What are popular job titles related to Offshore Operations jobs in Arizona?

For Offshore Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Offshore Operations jobs in Arizona look for?

The top searched job categories for Offshore Operations jobs in Arizona are:

Offshore Operations jobs near you
Infographic showing various Offshore Operations job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Principal Engineer I - Contact Center Technology & Operations

Western Alliance Bancorporation

Phoenix, AZ • On-site

Full-time

Medical, Dental, Retirement

Posted 28 days ago

Job description

Job Title:
Principal Engineer I - Contact Center Technology & Operations
Location:
Block 23
What you'll do:
As a Principal Engineer I, you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration, including teams outside of your domain. You'll develop effective presentations and narratives for IT audiences. In this role, you'll also develop the technical skills of one more junior engineer.
You are a forward-thinking individual committed to transforming our Contact Center operations to enhance phone & messaging platforms, IVR, call routing, AI/bots, client and associate-facing training and optimization the experience across lines of businesses in the bank.
  • Build the solution design of efforts that can be handed off to lower-level engineers for execution assuring reuse of platforms where possible.
  • Review technical plans developed by lower-level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.
  • Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.
  • Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.
  • Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
  • Ensure adequate risk management and security processes/controls established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.
  • Expert in Agile/Scrum best practices and principles & work closely with product owners, business analyst, engineering team ingesting backlog & promote agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Align transformation efforts with banking regulations, ensuring all processes and systems meet compliance requirements.

What you'll need:
  • 8+ years of related experience.
  • Bachelor's degree in related field required, Masters or MBA in related field preferred.
  • Previous leadership experience preferred.
  • Advanced to expert knowledge of general Financial Services or Banking is preferred.
  • Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Strong knowledge of Genesys Cloud contact center technologies and connected enterprise platforms including backend telephony infrastructure architecture.
  • Expert in Genesys Cloud basic & advanced AI features promoting AI enablement, automated deployments utilizing CI/CD with Azure DevOps pipelines & terraform promoting CX as a Code.
  • Familiar with Genesys Cloud & Dynamics365 CRM, ServiceNow integration design & architecture operationalizing end-to-end service solutions.
  • Advanced to expert experience in leading cross-functional teams and managing multiple projects simultaneously with an established expertise in one or more key domains of the bank (Customer Experience, Deposits, Loans, Operations or Reporting) with the ability to walk-through top-level process design. Capable of working with regulatory partners like the CFPB, OCC and FRB through audits and collaboration efforts as situations arise.
  • Advanced to expert familiarity with the capability model across IT and the applications and infrastructures available for engagement in solutioning across the bank to develop results that leverage existing capabilities in addition to implementing new solutions when required. Experience in the design, enhancement and compliance to all governance frameworks across the IT organization to ensure proper compliance with published procedures and standards.
  • Advanced speaking and writing communication skills.
  • Experience working in an onshore-offshore model and coordinating support coverage, handoffs, and escalation across distributed teams.
  • Genesys Cloud Certifications are a huge plus.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation

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