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Office Services Associate Jobs in Baton Rouge, LA

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Community Insurance Group (CIG) is seeking a dependable, professional, and self-motivated Office Administrator to support our team and provide excellent service to our clients. An insurance license ...

Retail Customer Service Associate

Gonzales, LA · On-site

$13 - $14.25/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

New

... service, and compliance with applicable policies and procedures. This position supervises front ... QualificationsHigh school diploma or equivalent required; associate's or bachelor's degree in ...

... service, and compliance with applicable policies and procedures. This position supervises front ... High school diploma or equivalent required; associate's or bachelor's degree in Healthcare ...

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Office Services Associate information

See Baton Rouge, LA salary details

$12

$17

$22

How much do office services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for office services associate in Baton Rouge, LA is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What is an office services associate?

Office Services Associates are professionals responsible for providing administrative and operational support within an office environment. Their duties often include managing mail and deliveries, maintaining office supplies, setting up meeting rooms, and assisting with various clerical tasks to ensure the smooth functioning of office operations. They may also interact with vendors, handle basic office equipment maintenance, and support other staff as needed. Office Services Associates play a key role in creating a productive and organized workplace.

What does an office services associate do?

Office Services Associates handle a wide range of administrative and facilities-related tasks, such as managing mail and packages, stocking office supplies, setting up meeting rooms, and supporting document production. They also often serve as the first point of contact for vendors and maintenance requests. By ensuring that daily office operations run smoothly and efficiently, they help create a productive work environment for all staff members. Their attention to detail and responsiveness directly impact the overall workflow and employee satisfaction.

What are the key skills and qualifications needed to thrive as an office services associate?

To excel as an Office Services Associate, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, mail management systems, and basic software like Microsoft Office is typically required. Exceptional communication, reliability, and a customer service mindset make someone stand out in this role. These skills ensure smooth office operations, timely support for staff, and a professional work environment.

What is the difference between Office Services Associate vs Administrative Assistant?

AspectOffice Services AssociateAdministrative Assistant
Primary RoleHandling office operations, facilities, and supply managementProviding administrative support, scheduling, and correspondence
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in office managementHigh school diploma; often some college or administrative certifications
Work EnvironmentFront desk, facilities, or office support areasOffice settings, working with executives or teams
Common UsageUsed in corporate, legal, or healthcare offices for operational supportUsed across industries for clerical and support tasks

While both roles support office functions, the Office Services Associate primarily manages office operations and facilities, whereas the Administrative Assistant focuses on clerical and administrative tasks. Understanding these differences helps in choosing the right career path or job listing.

What are the most commonly searched types of Office Services jobs in Baton Rouge, LA?

The most popular types of Office Services jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Office Services Associate jobs?

Cities near Baton Rouge, LA with the most Office Services Associate job openings:

Infographic showing various Office Services Associate job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,459 per year, or $15.6 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

LWCC, Louisiana Workers' Compensation Corporation, is a private mutual workers' comp company. We are dedicated to excellence in execution from underwriting to compassionate care of injured workers. Our purpose is to help Louisiana thrive by bettering our state one business and one worker at a time. LWCC has been consistently recognized by industry leaders and named to the Ward's 50® group of top-performing insurance companies, supporting our promise to provide safety, security, and stability to businesses in Louisiana.
Our company offers an excellent benefits package including health, dental, vision, life and disability insurance; a 401(k) savings plan; educational assistance; and an on-site fitness center. LWCC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, sex, age, handicap, Vietnam era or disabled veteran status.
Thank you for your interest in LWCC. We invite you to apply, and a member of our team will review your application. To learn more about us, please visit LWCC.com.
Overview
Responsible for review of all correspondence arriving in the Utilization Review (UR) email box and routes material accordingly. Responsible for first level reviews of the Durable Medical Equipment (DME) and Ancillary Medical Services (AMS) Utilization programs and coordination of all associated activities. Also responsible for first level reviews of the pharmacy management program and coordination and routing of all associated activities. Duties include, but are not limited to, working with the DME Vendors, medical service providers, Pharmacy Benefits Manager (PBM), pharmacists, physician's staff, claims staff, injured employees, policyholders, information systems to assure adherence to the LWCC's Utilization Review Policy and procedures.
Major Areas of Accountability
  • Manages the UR email box. Routes non-UR claims material to the appropriate party. Reviews 1010s to determine appropriate action:
    • Routes 1010s to reps for issues related to compensability, body parts, and treating physician. Ensures timely turnaround for compliance with the 5 days regulatory timeline for decisions.
    • Routes 1010s to Genex (external) or internal nurses based upon internal guidelines and assignment criteria.
    • For routine office visits without compensability issues, routes 1010s to CSRs to approve and handle.
  • Reviews requests requiring prior authorization of prescriptions for Durable Medical Equipment (DME), ancillary medical services (AMS) and Pharmacy. Follows Utilization Review guidelines for claims with DME and AMS prescriptions requiring intervention based on cost, medical necessity, treatment protocols, or FDA Standards. Investigates appropriateness of all prescription requests securing medical information from the claims file, claims staff, prescribing physician and pharmacist. Prepares claims information and reviews questionable cases with supervisor or the Medical Director. Communicates approval or denial information to injured workers, physicians, vendors, pharmacy, and other parties as required.
  • Negotiates one time pricing agreements for DME needs within assigned authority levels, insuring that 1010 forms contain sufficient information for accurate bill processing. Coordinates the delivery of services or products with the medical provider and the injured workers or injured worker's family.
  • Arrange and oversee Ancillary Medical Services through approved vendors, ensuring timely communication with all parties involved.
  • Functions as the liaison between LWCC and the DME/AMS network. Ensures the network vendors administer program(s) consistent with contract or company requirements. Provides input on contract pricing as needed.
  • Review prescription requests requiring prior authorization including those exceeding quantity, duration, FDA or other limits. Route authorization requests to the proper staff for handling. Maintains log and follows up on letters of medical necessity. Routes responses to the appropriate clinical staff to handle.
  • Provides unparallel customer service to all customers. Addresses problems and responds to inquiries from vendors, pharmacists, injured workers, physicians and claims staff. Inputs, updates, and maintains internal and external claims information systems.
  • Develop cross-training plan for selected staff to guarantee seamless coverage.
  • AMS and Pharmacy management projects as assigned by the Supervisor.

Personality/Working Style
  • Strong character
    • Alignment with company values, mission, and vision
    • Trustworthy and honest
    • Decisive
    • Curious and persistent
  • Passion for innovation
    • Willingness to learn
    • Adaptive to changing (tolerance for ambiguity)
    • Desire to collaborate to achieve corporate goals
  • Strong communicator
    • Effective communication skills
    • Empathetic listener and open-minded
    • Commitment to accountability

Education and Experience
  • Bachelor's degree required

Or
  • H.S. Diploma/GED with 5 - 7 years' prior experience in healthcare services, claims services, or pharmacy environment.

About LWCC
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