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Office Service Associate Jobs in Rochester, NY (NOW HIRING)

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills

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Office Service Associate information

See Rochester, NY salary details

$9

$18

$31

How much do office service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for office service associate in Rochester, NY is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Office Service Associate vs Receptionist?

AspectOffice Service AssociateReceptionist
CredentialsHigh school diploma or equivalent; some roles may require certifications in office administrationHigh school diploma or equivalent
Work EnvironmentOffice settings, supporting administrative and clerical tasksFront desk, greeting visitors, answering calls
Employer & IndustryCorporate offices, healthcare, legal firmsCorporate offices, hotels, medical clinics
Common TasksManaging mail, office supplies, basic administrative supportWelcoming visitors, answering phones, scheduling appointments

The Office Service Associate and Receptionist roles both operate in office environments and require similar educational backgrounds. However, Office Service Associates typically handle broader administrative support tasks, while Receptionists focus on front-desk duties like greeting visitors and managing calls. Both roles are essential for smooth office operations and are often found in similar industries.

What does an office service associate do?

An office service associate performs administrative and clerical tasks such as managing correspondence, organizing files, greeting visitors, and supporting daily office operations. They often use office equipment like copiers and computers and may handle scheduling and supply management to ensure smooth office functioning.

What cities near Rochester, NY are hiring for Office Service Associate jobs?

Cities near Rochester, NY with the most Office Service Associate job openings:

Infographic showing various Office Service Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,022 per year, or $18.8 per hour.

Full-Time Assistant Office Manager Store

TOPS Markets

Rochester, NY • On-site

$18.50/hr

Other

Posted 5 days ago


Tops Markets rating

5.4

Company rating: 5.4 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

94th of 122 rated grocery stores


Job description

Full-Time Assistant Office Manager Store #416

Aug 13, 2026 Henrietta, NY, US, 14623 Company: Tops Pay Rate Starting at: Level $18.50/ hr Rates of pay are determined by previous experience and labor contract seniority.

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Assistant Office/Service desk manager is responsible for ensuring superior customer service and control of losses through efficient management of service desk and bookkeeping operations.

Essential Duties and Responsibilities:

  • Prioritize multiple tasks without constant supervision
  • Handle cash, checks, and other media and distinguish between various forms of currency
  • Responsible for proper cash and media reconciliation at the end of each shift
  • Maintain a clean and organized environment around the service desk and bottle area
  • Answer incoming telephone calls and direct to correct person/department
  • Inform manager on duty and/ or office manager of any problems or important information
  • Assist Service Desk manager in selection, training, and development of service desk and bookkeeping associates
  • Complete all necessary paperwork relating to Bookkeeping and Service Desk Department
  • Follow all Federal, State, and Local regulations as well as company policies regarding Service Desk operations, safety, and sanitation
  • Ensure all security procedures are followed to protect from internal/external theft
  • Maintain efficient use of supplies
  • Confirm all equipment is in proper working condition
  • Report any information/ problems to Service Desk manager
  • Act in place of Service Desk/Bookkeeping manager when they are absent
  • Follow direction of managers, as given

Minimum Qualifications:

  • Must be 18 years of age
  • Ability to read, write, and perform basic math functions
  • Possess basic computer skills
  • Possess strong communication skills

Physical Requirements Equipment Used:

  • Cash Register
  • Money Order Machine
  • Lottery Vending Machine (must be 18yrs of age)
  • Lottery Machine
  • Coinstar (Must be 18 yrs. of age)
  • Western Union System
  • Certegy Check Cashing System
  • Safe
  • Tickets.com Terminal
  • Coin Wrapper (Must be 18 yrs. of age)
  • Telephone System
  • Currency Counter
  • Adding Machine/Calculator
  • Ladder (must be 18 yrs. of age)
  • Bottle Machine(Must be 18 yrs. of age)

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws. Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.


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