Office Manager
SB Industrial Supply | Yale, MI
About the Role We are looking for a highly organized Office Manager to keep our e-commerce industrial supply business running smoothly. You will be the friendly voice answering our customer calls, the reliable hand processing our weekly payroll, and a key link between our company and customers, as well as the steady professional helping the team as needed.
What You’ll Do
- Customer Service & Orders: Answer phone calls, assist customers with pricing and availability, enter sales orders, and track shipments.
- Payroll & HR: Process weekly payroll, review timecards, manage time off, and help onboard new employees.
- Office Operations: Monitor email, keep the office stocked with supplies, manage mail, organize files, and handle day-to-day admin tasks.
- Warehouse Coordination: If needed, communicate with warehouse staff to physically verify inventory and ensure orders are fulfilled.
- Basic Bookkeeping: Assist with invoicing, payment follow-ups, bank deposits, and tracking expenses, basic QuickBooks and PayPal knowledge is a plus
What We’re Looking For
- Experience: 3–5+ years of office management experience
- Education: High school diploma required (Associate's/Bachelor's degree preferred).
- Skills: Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Communication: Professional, friendly phone etiquette and a strong dedication to customer service.
Company Description
SB Industrial Supply, with its main warehouse in Michigan, is a worldwide provider of new and used surplus products. SB Industrial Supply has grown to be one of the largest wholesale suppliers of industrial and automation products servicing applications for customers around the world 24 hours a day. With hundreds of thousands of parts available, we strive to source and supply your parts at a fraction of the retail cost.