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Office Depot Call Center Jobs (NOW HIRING)

Centralized Call-Center Communications; and Cross-Business Unit Coordination. This position works ... Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ...

Centralized Call-Center Communications; and Cross-Business Unit Coordination. This position works ... Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ...

Call Center

Helena, MT · On-site

$15.25 - $19/hr

Call Center Helena, MT, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1 year medical ... MS Office * 10-key by touch. * medical insurance or medical office experience * Excellent verbal ...

Call Center

Marietta, GA · On-site

$18 - $20/hr

Experience in a call center, medical office, or customer service environment preferred Familiarity with healthcare systems such as ModMed/EMA preferred Experience with Availity, Cigna, and UHC ...

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... The work environment is a professional office setting, and there may be periods of extended sitting ...

Call Center

Del Valle, TX · On-site

$16/hr

Office-based call center environment. * Structured schedule. * Direct reporting to Call Center Manager. * Team-oriented but individually performance-driven. Why Join Us? * Be part of the foundational ...

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Basic understanding ...

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Office Depot Call Center information

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$10

$17

$25

How much do office depot call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for office depot call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at the Office Depot Call Center, and how can they be managed effectively?

Employees at the Office Depot Call Center often encounter challenges such as handling a high volume of customer inquiries, resolving complex issues efficiently, and maintaining composure during difficult interactions. Effective time management and strong communication skills are essential for managing these challenges. Support from team leads, ongoing training, and access to resource materials can also help team members feel equipped to provide excellent service and grow within the company.

What is the difference between Office Depot Call Center vs Office Depot Customer Service Representative?

AspectOffice Depot Call CenterOffice Depot Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound/outbound callsRetail store or call center, assisting customers
Employer & Industry UsageUsed by Office Depot for customer supportUsed by Office Depot for in-store and call support
Search & Comparison IntentOften compared for call center rolesOften searched for retail customer support jobs

The Office Depot Call Center and Office Depot Customer Service Representative roles both involve assisting customers, but the call center position focuses on handling inbound and outbound calls in a dedicated call environment. Customer Service Representatives may work in stores or call centers, providing direct retail support. Both roles require similar credentials and are integral to Office Depot's customer service operations, but they differ mainly in work setting and daily tasks.

What are the key skills and qualifications needed to thrive as an Office Depot Call Center representative?

To thrive as an Office Depot Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies enable representatives to efficiently resolve customer issues, ensure satisfaction, and contribute to positive brand experiences.

What entry-level jobs are at Office Depot Call Center?

Entry-level jobs at an Office Depot Call Center typically include Customer Service Associate or Call Center Representative roles. These positions often require good communication skills, basic computer proficiency, and may involve shift work. They are suitable for individuals seeking their first job in a call center environment.

What does an Office Depot Call Center representative do?

An Office Depot Call Center representative assists customers by answering questions about products, processing orders, resolving issues, and providing information on services. They handle inbound and sometimes outbound calls, ensuring customer satisfaction and efficient problem resolution. Representatives may also help with tracking orders, returns, and providing support for Office Depot’s online and in-store experiences.
More about Office Depot Call Center jobs
What cities are hiring for Office Depot Call Center jobs? Cities with the most Office Depot Call Center job openings:
What states have the most Office Depot Call Center jobs? States with the most job openings for Office Depot Call Center jobs include:
What job categories do people searching Office Depot Call Center jobs look for? The top searched job categories for Office Depot Call Center jobs are:
Infographic showing various Office Depot Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Distribution Center Inventory Control Operations Manager

Office Depot

Dallas, TX • On-site

Full-time

Retirement

Re-posted 18 days ago


Office Depot rating

5.3

Company rating: 5.3 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

546th of 730 rated retailers


Job description

Company Description

Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.

Supporting the business world is a challenging job. True solutions require much more than pushing a button - which is why at Office Depot, we depend on each other. With a job here, you'll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We're a company that genuinely cares about our people's success, which is why you'll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today!

Job Description
Responsibilities

Provides effective workflow and front-line supervision to a medium-sized group of hourly employees, ensuring efficient use of labor hours and productivity index while simultaneously employing a continuous process improvement philosophy and maintaining open communication channels.  Monitors daily schedules and adjusts staffing levels according to distribution center volume.  Applies accountability standards based on KPIs and implements change to continuously improve performance and increase workflow efficiencies.  Facilitates effective and timely communication to employees by being accessible, responsive and resolving issues in a timely manner.  Maintains operational integrity of assigned department, ensures processes are effectively established, followed, monitored and optimized.  Recruit, train and develop staff, and recognize individual and team successes.

Qualifications
Qualifications

Bachelors degree or equivalent experience plus a minimum of five years experience in related field.

Other Information

This is an amazing opportunity to oversee our Inventory Control operations in our Grand Prarie Distribution Center.  The ideal candidate will utilize the following to ensure their career success with Office Depot;

  • 5+ years progressively challenging experience and working knowledge of distribution operations, systems (e.g. WMS) and processes
  • 4+ years progressively challenging experience managing a medium-sized group of non-exempt employees and proven success motivating and mentoring direct reports to high performance standards, reinforcing team-building and providing feedback regarding job performance and conduct.  
  • Strong communication and leadership skills. 
  • Ability and willingness to work varied shifts. 
  • Proficient in PC based applications. 
  • Possess a sense of urgency required to work in a deadline driven environment. 
  • Proven decision making capabilities.
  • Preferred candidates will have relevant Inventory Control experience in a high volume distribution environment including cycle counting, profiling, shrink analysis, cost savings, physical inventory, high velocity turns, SKU rationalization, inventory reduction & accuracy, DPMO, strategic inventory placement, and have performed ABC analysis. 
  • Certification and/or experience in Lean Six Sigma and/or Green Belt certification preferred, 
Additional Information

Pay, Benefits and Work Schedule: 

Office Depot offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.
Working in our stores provides you with unlimited possibilities to start or expand your career.
For immediate consideration for this exciting position, please click the Apply Now button.


Equal Employment Opportunity: 

Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.


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About Office Depot

Sourced by ZipRecruiter

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Industry

Office supplies and stationery stores

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1986