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Odoo Support Jobs (NOW HIRING)

Assurer le support fonctionnel de niveau 1 et 2 sur les applications Odoo déployées. * Accompagner les utilisateurs dans la prise en main continue de la solution. * Conseiller les clients dans ...

You'll become an Odoo apps expert, resolve customer support tickets, investigate technical issues, and act as a technical resource for our customers and partners. Odoo is an open-source enterprise ...

You'll become an Odoo apps expert, resolve customer support tickets, investigate technical issues, and act as a technical resource for our customers and partners. Odoo is an open-source enterprise ...

NY · On-site

Configure standard Odoo functionality and support testing, user acceptance, go‑live preparation, and post‑launch improvements. * Communicate with clients and users, explain system logic, clarify ...

This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You'll also develop expertise in Odoo software, share ...

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and ... support efficiency and growth. Learn More Recruitment Guidebook To help us provide the best ...

... support services. Odoo's open-source, modular platform allows growing organizations to consolidate fragmented software stacks into a single, integrated system spanning ERP, CRM, eCommerce, HR ...

This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You'll also develop expertise in Odoo software, share ...

Identify and close upsell and cross-sell opportunities for additional Odoo applications based on customer needs * Partner with internal Consulting, Support, Sales, and Product teams to resolve issues ...

Partner Account Manager

Brisbane, CA · On-site

$70K - $90K/yr

Odoo is hiring Account Managers to support and grow our network of implementation partners. In this role, you'll work closely with partners to help them sell, implement, and support Odoo's suite of ...

... support efficiency and growth. Learn More Recruitment Guidebook About the Job Odoo offers an open-source ERP SaaS platform, and our Direct Sales team is central to expanding our customer base and ...

Technical Writer

Brisbane, CA · On-site

$36 - $45/hr

Work cross-functionally with consultants and functional support, with occasional input from R&D, to stay up-to-date on the latest Odoo features and capabilities. Ensure that knowledge is accurately ...

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and ... support efficiency and growth. Learn More Recruitment Guidebook To help us provide the best ...

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Odoo Support information

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$9

$16

$20

How much do odoo support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for odoo support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is Odoo Support?

Odoo Support refers to professional assistance provided to users and businesses working with the Odoo ERP system. Support services include troubleshooting technical issues, customizing modules, resolving bugs, guiding users on best practices, and ensuring smooth operation of the Odoo platform. Odoo Support can be offered by Odoo itself or by certified partners and consultants, and is essential for businesses to maximize productivity and minimize downtime when using Odoo's integrated applications.

What are the key skills and qualifications needed to thrive as an Odoo Support specialist?

To thrive as an Odoo Support specialist, you need a strong understanding of business processes, proficiency with Odoo modules, and often a background in IT or computer science. Familiarity with Odoo's backend, databases, and tools like PostgreSQL, as well as relevant certifications such as Odoo Functional or Technical Certification, are commonly expected. Excellent problem-solving, communication, and customer service skills set top performers apart in resolving client issues effectively. These skills and qualifications are crucial for providing timely, accurate support and optimizing clients' use of the Odoo ERP platform.

What are some typical challenges faced by Odoo Support professionals when assisting clients, and how are these challenges addressed?

Odoo Support professionals often encounter challenges such as troubleshooting diverse module configurations, addressing custom development issues, and bridging knowledge gaps for users unfamiliar with the platform. Since Odoo is highly customizable, support specialists must quickly diagnose problems that may arise from unique workflows or third-party integrations. These challenges are addressed through continuous learning, collaboration with development teams, and effective communication with clients to ensure solutions are tailored to their specific needs.

What is the difference between Odoo Support vs Odoo Developer?

AspectOdoo SupportOdoo Developer
Primary RoleProviding technical assistance, troubleshooting, and user support for Odoo ERP users
Skills & CertificationsBasic knowledge of Odoo modules, troubleshooting skills, customer service
Work EnvironmentSupport teams, client sites, help desks
ResponsibilitiesResolving user issues, maintaining system performance, training users
Development InvolvementLimited; mainly support and configuration

Odoo Support focuses on assisting users with technical issues and system troubleshooting, while Odoo Developers are responsible for customizing, developing, and extending Odoo modules. Support roles require strong communication skills and basic technical knowledge, whereas Developer roles demand programming expertise. Both roles are essential in the Odoo ecosystem but serve different functions within the implementation and maintenance process.

What are popular job titles related to Odoo Support jobs?

For Odoo Support jobs, the most frequently searched job titles are:

Infographic showing various Odoo Support job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 94% Part Time, and 3% Temporary. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Consultant-e Odoo

Indiana, PA • On-site

Other

Posted 27 days ago


Key responsibilities

  • Pilot the end-to-end implementation of Odoo projects, including analyzing and modeling business processes and configuring applications.

  • Translate functional needs into technical specifications and train users to ensure effective adoption of Odoo.

  • Provide functional support post-implementation and advise clients on the evolution and improvement of their Odoo environment.


Job description

Chez e-novinfo, nous accompagnons depuis plus de 25 ans les entreprises, collectivités et institutions dans leur transformation numérique.

Aujourd’hui, nous développons notre activité Odoo avec une ambition forte : devenir un partenaire de référence en Suisse romande pour les organisations qui souhaitent simplifier, connecter et moderniser leurs processus métiers grâce à une plateforme unique.

Nous recherchons un·e Consultant·e Odoo capable de transformer les besoins métiers de nos clients en solutions concrètes à forte valeur ajoutée.

Nous croyons qu’Odoo est bien plus qu’un ERP. C’est une plateforme capable de connecter les personnes, les données et les processus pour permettre aux organisations de travailler plus simplement, plus efficacement et plus intelligemment.

Votre mission

Vous êtes l’interlocuteur privilégié de nos clients tout au long de leur parcours Odoo.

Vos responsabilités

Avant le projet

  • Comprendre les enjeux stratégiques et opérationnels des clients.
  • Identifier les opportunités de digitalisation.
  • Animer des ateliers de découverte.
  • Réaliser des démonstrations Odoo adaptées aux besoins métiers.
  • Participer à la construction des offres et des propositions de valeur.

Pendant l’implémentation

  • Piloter les projets Odoo de bout en bout.
  • Analyser et modéliser les processus métier.
  • Configurer et paramétrer les applications Odoo.
  • Traduire les besoins fonctionnels en spécifications pour les équipes techniques.
  • Former les utilisateurs clés et les équipes opérationnelles afin de garantir une adoption efficace d’Odoo.
  • Préparer et animer les sessions de formation, supports utilisateurs et guides fonctionnels.
  • Assurer la coordination entre clients, consultants et développeurs.
  • Garantir le respect des objectifs, du budget et des délais.
  • Accompagner les utilisateurs dans l’adoption de la solution.

Après la mise en production

  • Assurer le support fonctionnel de niveau 1 et 2 sur les applications Odoo déployées.
  • Accompagner les utilisateurs dans la prise en main continue de la solution.
  • Conseiller les clients dans l’évolution de leur environnement Odoo.
  • Identifier de nouveaux leviers d’amélioration.
  • Développer des relations durables et de confiance.
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  • Participer à l’enrichissement de nos méthodologies et bonnes pratiques.

Vous accompagnez les clients sur un large éventail de processus métiers, de la finance aux opérations en passant par les ressources humaines, les ventes et la production.

Votre profil
  • Expérience significative dans l’intégration, le conseil ou la gestion de projets Odoo indispensable
  • Forte compréhension des processus métiers
  • Expérience dans l’animation d’ateliers et la conduite du changement
  • Capacité à dialoguer avec des directions générales, responsables métiers et utilisateurs
  • Excellentes compétences relationnelles et communicationnelles
  • Approche pragmatique, autonome et orientée résultats
  • Certification Odoo ou expérience significative sur la plateforme constitue un atout majeur
  • Français courant ; anglais et/ou allemand sont un plus.
  • Un lieu de travail agréable et des équipements ultramodernes
  • Un travail intéressant et varié en CDI au sein d’une équipe dynamique, jeune et motivée
  • Un esprit d’entreprise et de soutien
  • La possibilité d’acquérir une large gamme de compétences, dans un univers en contact permanent avec l’innovation technologique
  • Un large portefeuille de clients et un travail varié
  • Des prestations sociales améliorées
  • Minutes supplémentaires permettant de compenser les jours fériés non officiels du canton du lieu de travail ainsi que les ponts
  • Plan de prévoyance professionnelle (LPP) amélioré, supérieur aux standards légaux
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