About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...
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About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...
Odeko information
What is Odeko and what does the company do?
Odeko is a technology company that provides software solutions and supply chain management services for small businesses, particularly independent coffee shops and cafes. Their platform helps streamline ordering, inventory management, and delivery of supplies, enabling businesses to operate more efficiently and reduce operational costs. Odeko aims to support local businesses by automating repetitive tasks and offering access to a network of suppliers, helping them compete with larger chains.
What is the difference between Odeko vs Barista?
Barista
| Aspect | Odeko | |
|---|---|---|
| Required Credentials | Minimal; often no formal certification needed | Basic food service training; sometimes food safety certification |
| Work Environment | Office or retail management platform, often remote or in a corporate setting | Coffee shops, cafes, or retail food service locations |
| Employer & Industry Usage | Used by coffee roasters, suppliers, and retail chains for operations management | Used by cafes and coffee shops for customer service and beverage preparation |
Odeko primarily focuses on managing coffee shop operations through software solutions, whereas a Barista is directly involved in preparing beverages and customer service in a retail coffee environment. While Odeko roles are more administrative and tech-oriented, Barista roles are hands-on and customer-facing. Both are integral to the coffee industry but serve different functions.
What are the key skills and qualifications needed to thrive as an Odeko employee, and why are they important?
To thrive at Odeko, you generally need strong analytical skills, understanding of supply chain operations, and experience in technology-driven environments, often supported by relevant education or professional background. Familiarity with SaaS platforms, order management systems, and data analysis tools is typically required. Excellent communication, problem-solving abilities, and adaptability help employees collaborate effectively in a fast-paced, startup culture. These skills and qualities are essential to drive efficiency, innovation, and customer satisfaction in Odeko's dynamic business model.
What are some common challenges faced by Customer Support Specialists at Odeko, and how can applicants prepare for them?
Customer Support Specialists at Odeko often navigate the fast-paced environment of supporting independent coffee shops and small businesses while using proprietary software. A common challenge is balancing multiple support channels, such as chat, email, and phone, while maintaining a high standard of customer satisfaction. Applicants can prepare by developing strong multitasking skills, practicing empathy in communication, and familiarizing themselves with SaaS platforms or order management tools. Staying adaptable and proactive in problem-solving will help you thrive in this role.
What are popular job titles related to Odeko jobs in Riverside, CA? For Odeko jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Odeko jobs in Riverside, CA look for? The top searched job categories for Odeko jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Odeko jobs? Cities near Riverside, CA with the most Odeko job openings:
$20/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 14 days ago
Odeko rating
6.5
Based on 5 frontline employees who took The Breakroom Quiz
161st of 190 rated software companies
Job description
About Us
Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.
Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.
Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.
Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
Warehouse Delivery Driver
Location: 3647 Shasta St.
Chino, CA 91710
$20.00/hr paid weekly
Tuesday-Saturday 5am-1:30pm
Must have experience driving a 16' box truck or similar vehicle and have held a driver's license for at least 4 years with no major violations in the past 7 years.
What your shift will look like:
- Deliver dairy and cafe supplies to coffee houses and restaurants throughout Chino CA
- Drive a 16' refrigerated box truck while following all safety protocols and local driving laws
- Enter and exit the vehicle from the driver's door/cargo bay doors to pull the customer's order and stack it on the dolly, ensuring no product is damaged in the process
- Communicate with customers to determine placement of merchandise while following safety and lifting protocols during deliveries
- Use a hand truck to move cases and loose items across various building obstacles such as stairs, ramps, and sidewalks
- Correctly identify any order issues and resolve them in real-time
- Utilize a handheld device for routing and obtaining or submitting customer information
- Using an RF scanner, identify and pull items to build customer orders
- Frequently move boxes weighing up to 60 pounds throughout the fulfillment center and delivery vehicle
- Operate a hand truck, pallet jack, or electric pallet jack to move inventory across the fulfillment center and delivery vehicle
- Assist with the loading and unloading of merchandise and non-inventory in and out of delivery vehicles, trucks, and vans
- Perform all tasks as assigned
- Need to write, read, speak/understand English
Why you'll love it here:
- Comprehensive and affordable medical, dental, and vision benefits
- Paid time off
- Overtime and holiday pay
- Great work culture
- Development opportunities
- 401k matching program so you can invest in your future
What you'll love about Odeko:
- Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
- Competitive compensation, healthcare benefits, and opportunity for equity
- Other great perks - Full lists of benefits available upon request
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
About Odeko
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
NY, US
Year founded
2019