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Odeko Jobs (NOW HIRING)

Odeko

Operations Support Specialist

Chico, CA

$22 - $23/hr

Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that ...

Odeko

Market Manager - MIA

Miami, FL · On-site

$90K - $95K/yr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Market Manager - MIA

Miami, FL · On-site

$90K - $95K/yr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Operations Support Specialist

Chico, CA · On-site

$22 - $23/hr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Market Manager - MIA

Miami, FL

$90K - $95K/yr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Operations Manager

Charlotte, NC · On-site

$65K - $70K/yr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Operations Support Specialist

Chico, CA

$22 - $23/hr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Warehouse Delivery Driver - Chino

Chino, CA

$20/hr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

Odeko

Inventory Buyer

Nashville, TN · Remote

$60K - $65K/yr

About Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app ...

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Odeko information

What is Odeko and what does the company do?

Odeko is a technology company that provides software solutions and supply chain management services for small businesses, particularly independent coffee shops and cafes. Their platform helps streamline ordering, inventory management, and delivery of supplies, enabling businesses to operate more efficiently and reduce operational costs. Odeko aims to support local businesses by automating repetitive tasks and offering access to a network of suppliers, helping them compete with larger chains.

What is the difference between Odeko vs Barista?

Barista
AspectOdeko
Required CredentialsMinimal; often no formal certification neededBasic food service training; sometimes food safety certification
Work EnvironmentOffice or retail management platform, often remote or in a corporate settingCoffee shops, cafes, or retail food service locations
Employer & Industry UsageUsed by coffee roasters, suppliers, and retail chains for operations managementUsed by cafes and coffee shops for customer service and beverage preparation

Odeko primarily focuses on managing coffee shop operations through software solutions, whereas a Barista is directly involved in preparing beverages and customer service in a retail coffee environment. While Odeko roles are more administrative and tech-oriented, Barista roles are hands-on and customer-facing. Both are integral to the coffee industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Odeko employee, and why are they important?

To thrive at Odeko, you generally need strong analytical skills, understanding of supply chain operations, and experience in technology-driven environments, often supported by relevant education or professional background. Familiarity with SaaS platforms, order management systems, and data analysis tools is typically required. Excellent communication, problem-solving abilities, and adaptability help employees collaborate effectively in a fast-paced, startup culture. These skills and qualities are essential to drive efficiency, innovation, and customer satisfaction in Odeko's dynamic business model.

What are some common challenges faced by Customer Support Specialists at Odeko, and how can applicants prepare for them?

Customer Support Specialists at Odeko often navigate the fast-paced environment of supporting independent coffee shops and small businesses while using proprietary software. A common challenge is balancing multiple support channels, such as chat, email, and phone, while maintaining a high standard of customer satisfaction. Applicants can prepare by developing strong multitasking skills, practicing empathy in communication, and familiarizing themselves with SaaS platforms or order management tools. Staying adaptable and proactive in problem-solving will help you thrive in this role.
More about Odeko jobs
What cities are hiring for Odeko jobs? Cities with the most Odeko job openings:
What states have the most Odeko jobs? States with the most job openings for Odeko jobs include:
What job categories do people searching Odeko jobs look for? The top searched job categories for Odeko jobs are:
Odeko jobs near you
Infographic showing various Odeko job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Operations Support Specialist

Operations Support Specialist

Odeko

Chico, CA

$22 - $23/hr

Other

Posted 11 days ago

Odeko rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

161st of 190 rated software companies

Job description

Operations Support Specialist

Chico, California, United States

About Us

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.

Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.

Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

Odeko Is Looking To Add A Category Sales Rep To Our Chico Team Sales & Account Growth
  • Manage business within the North State/Sacramento area supporting existing accounts in the coffee/cold beverage space and developing new business within the coffee / cold beverage sector
  • Spearhead cold bev sales and account manage existing and new business (non-delivery)—this role is directly responsible for growing this segment
  • Manage customer relationships, acting as the primary point of contact for assigned accounts
  • Conduct independently pre-scheduled account visits, product trainings, and tastings within the cold beverage segment and the coffee segment
  • Promote seasonal items and introduce new products via marketing initiatives to drive incremental revenue
  • Provide pricing guidance, product education, and sampling to customers
  • Manage and execute the Peet's promotional calendar within assigned accounts
  • Work cross functionally to introduce and sell in new products/coffees and maintain relationships with grocery accounts.
General Responsibilities
  • Support broader sales initiatives in the market, partnering with leadership as needed
  • Execute all assigned tasks with a high level of ownership and accountability, including maintaining an up to date account time report
  • Maintain clear communication with customers and internal teams
  • Must be able to read, write, and communicate effectively in English
  • Maintaining up to date calendar with all field activities
This Job Includes, But Is Not Limited To:
  • Account management alongside market sales support
  • Ownership of cold sale, grocery and Peet's promo account and ongoing account maintenance
  • Independent scheduling and execution of account visits, trainings, and tastings
  • Weekly inventory management and ordering for grocery accounts
  • Execution and oversight of Peet's promotional calendar

Compensation is $22 - $23 hr + performance incentives

What You'll Love About Odeko:
  • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
  • Competitive compensation, healthcare benefits, and opportunity for equity
  • Other great perks - Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Apply