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Occ Manager Jobs in Ohio (NOW HIRING)

Clean Team, Inc

School Cleaner-OCC

Perrysburg, OH

$13.25 - $15.50/hr

Supportive management team * Advancement opportunities within a growing company * Stable work environment with long-term opportunities * Immediate openings available About Clean Team Clean Team has ...

Signet Jewelers Ltd.

eCommerce Engineer (Remote)

Akron, OH · Remote

$99K - $133K/yr

Integrate UI with Hybris OCC APIs (REST/JSON) to support seamless data flow * Implement responsive ... Manage the backlog of incidents and requests to be addressed by the support team * Enhance existing ...

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All JobsOcc JobsOcc Manager JobsOcc Manager Jobs in Ohio

Occ Manager information

See Ohio salary details

$18.3K

$78.5K

$174.1K

How much do occ manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for occ manager in Ohio is $78,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,420.00 and $99,639.00 per year, depending on experience, location, and employer.

What is the difference between Occ Manager vs Safety Coordinator?

AspectOcc ManagerSafety Coordinator
Required CredentialsCertifications like CSP, OSHA 30/500, relevant degreesOSHA 10/30, safety certifications, relevant experience
Work EnvironmentIndustrial, construction sites, manufacturing facilitiesWorksites, offices, industrial environments
Industry UsageConstruction, manufacturing, industrial sectorsConstruction, corporate, industrial sectors

Both roles focus on safety and compliance but differ in scope. Occ Managers oversee overall occupational health programs, while Safety Coordinators implement safety policies and conduct training. The Occ Manager typically has more advanced certifications and broader responsibilities, whereas Safety Coordinators focus on day-to-day safety operations.

What are some common challenges faced by an OCC manager, and how can they be effectively addressed?

OCC Managers often encounter challenges such as coordinating real-time operations, managing high-pressure situations, and ensuring smooth communication among various teams. Balancing immediate problem-solving with long-term planning is essential, as is staying up-to-date with regulatory requirements and safety protocols. Developing strong leadership skills, fostering teamwork, and using advanced operational tools can help address these challenges and maintain efficient control center operations.

What are the key skills and qualifications needed to thrive as an OCC manager?

To thrive as an OCC (Operations Control Center) Manager, you need strong analytical skills, aviation or operations management experience, and typically a relevant bachelor's degree. Familiarity with airline operations software, flight tracking systems, and regulatory compliance tools is essential. Exceptional leadership, decision-making under pressure, and effective communication are critical soft skills for this role. These competencies ensure efficient, safe, and timely operations, especially in high-stress and rapidly changing environments.
What are popular job titles related to Occ Manager jobs in Ohio? For Occ Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Occ Manager jobs in Ohio look for? The top searched job categories for Occ Manager jobs in Ohio are:
What cities in Ohio are hiring for Occ Manager jobs? Cities in Ohio with the most Occ Manager job openings:
Occ Manager jobs near you

Operation Control Center Assistant Manager

Bob's Discount Furniture

Solon, OH • On-site

$81K - $100K/yr

Full-time

Posted 6 days ago

Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

16th of 62 rated furniture retailers

Job description

Job Overview
The Operational Control Center (OCC) Assistant Manager oversees overnight transportation operations within the Operational Control Center, ensuring real-time shipment visibility, proactive issue resolution, and consistent communication with drivers and internal teams. In this role, you will leverage your expertise in transportation operations, dispatch coordination, team leadership, real-time tracking, and exception management to maintain service reliability, resolve operational disruptions, and uphold company standards. You will collaborate closely with dispatch, planning, fleet leadership, customer service, and operations teams to protect service levels, support timely decision-making, and deliver effective overnight operational handoffs.
Compensation: Starting annual salary of $81,000 - $100,000 (Based on experience) plus bonus potential.
Key Responsibilities
  • Apply your expertise in transportation operations and shipment visibility to lead the overnight OCC team responsible for tracking and tracing all shipments.
  • Lead efforts in real-time load monitoring and exception management to protect service levels and support on-time performance.
  • Demonstrate proficiency in dispatch coordination and driver communication by overseeing incoming driver calls, providing guidance, and escalating issues as needed.
  • Collaborate with dispatch, planning, fleet leadership, customer service, and operations teams to resolve overnight service issues and maintain clear communication.
  • Utilize problem-solving and decision-making skills to address delays, breakdowns, service failures, and other time-sensitive operational disruptions.
  • Continuously monitor and optimize OCC workflows, tracking updates, escalation protocols, and shift handoff processes for efficiency and accuracy.
  • Supervise, coach, and support OCC Specialists to ensure adherence to SOPs, communication standards, compliance expectations, and performance goals.
  • Document incidents, corrective actions, and overnight shift activity for accurate reporting and leadership handoff.
  • Support compliance with company policies, DOT regulations, Hours of Service requirements, and safety standards.
  • Identify process gaps and recommend improvements to OCC tools, technologies, workflows, and operational control processes.
  • All other duties as assigned.
  • What is noted above is not an all-inclusive list, but more an overview of major duties associated with this role. These duties may be modified or expanded at any time depending on business needs.

Minimum Qualifications
  • Required Education:
    • High school diploma or GED required.
    • Associate or bachelor's degree in business, Logistics, Supply Chain, Transportation, or a related field preferred.
  • Experience:
    • 3+ years of experience in transportation, logistics, dispatch, fleet operations, real-time operations, or a control center environment.
    • Experience leading or supporting teams in a fast-paced operational environment.
  • Other Qualifications:
    • Strong decision-making, problem-solving, and communication skills.
    • Ability to lead a team in an overnight environment, including weekends, holidays, and emergency coverage as needed.
    • Proficiency with transportation management systems, telematics, tracking/tracing tools, and communication platforms.
    • Knowledge of DOT and Hours of Service regulations required.
    • Logistics, transportation, or supply chain certifications preferred.

Key Competencies and Required Skills
To succeed in this role, candidates must demonstrate a strong foundation across three key skill areas:
Leadership Competencies
  • People Leadership:
    • Demonstrated ability to lead, support, and inspire overnight OCC team members in a fast-paced operating environment.
  • Talent Development, Appraisal, and Feedback:
    • Experience coaching team members, reinforcing SOPs, and supporting skill development through feedback and training.
  • Hold Others Accountable:
    • Proven ability to set clear expectations for communication, tracking accuracy, escalation practices, and shift performance.
  • Effective Delegation:
    • Skilled at assigning work, prioritizing issues, and empowering team members to resolve operational needs appropriately.
  • Execution and Results:
    • History of driving operational outcomes, including on-time performance, accurate updates, timely issue resolution, and complete handoffs.

Behavioral Competencies
  • Sound Judgment:
    • Consistently make well-informed decisions in time-sensitive transportation situations.
  • Complex Problem Analysis:
    • Ability to analyze delays, breakdowns, service failures, and other operational issues to determine effective solutions.
  • Effective Communication:
    • Excellent written and verbal communication skills that support clear driver communication, team coordination, and leadership reporting.
  • Conflict Management:
    • Proven ability to manage driver, customer, or internal escalations constructively and professionally.
  • Motivational Skills:
    • Ability to keep overnight team members focused, engaged, and accountable during high-pressure operating periods.

Technical/Functional Competencies
  • Technical Proficiency:
    • Proficiency with transportation management systems, telematics, tracking/tracing tools, and communication platforms: SAP, Samsara, Optym, Turvo, Excel
  • Financial Acumen / KPI / Sales-Driven Focus:
    • Ability to monitor and support key operational performance indicators such as on-time performance, shipment update accuracy, issue resolution speed, and service reliability.
      • Financial Targets - Annual and quarterly cost control goals, cost per load benchmarks, and service failure cost thresholds.
      • KPI Thresholds - Specific performance expectations for on time delivery %, update compliance %, exception resolution time, and network reliability.
      • Customer Scorecard Metrics - Customer specific service metrics, penalty structures, and scorecard weighting that OCC performance directly influences.
      • Service Level Expectations - Defined SLAs for communication cadence, update timeliness, escalation response, and overnight coverage standards.
      • These items will be finalized as part of the broader OCC rollout and aligned with customer requirements, operational goals, and the company's annual growth plan.
  • Customer Satisfaction:
    • Demonstrated commitment to protecting the customer experience through proactive shipment monitoring, timely communication, and effective exception management.
  • Process Improvement:
    • Proven ability to identify process gaps, streamline workflows, and recommend improvements to OCC operations.
  • Strategic Thinking and Planning:
    • Capability to support operational planning, overnight coverage needs, escalation readiness, and continuous improvement initiatives aligned with business objectives.

Preferred Competencies and Skills
  • Prior supervisory or lead experience.
  • Experience in 24/7 operations, emergency response, or high-volume transportation environments.
  • Advanced knowledge of DOT and Hours of Service regulations.
  • Decision making under pressure
  • Team coaching & development
  • Process compliance
  • Cross functional collaboration
  • Driver support & interaction
  • Root cause analysis
  • Attention to detail

Supervisory Responsibility
  • This role supervises and supports Logistics Clerk during overnight operations.

Work Environment
  • This position works within an Operational Control Center environment supporting overnight transportation operations.
  • The role requires frequent phone, system-based, and digital communication with drivers, dispatch, planning, fleet leadership, customer service, and operations teams.
  • The position requires strong collaboration, real-time decision-making, and the ability to remain focused and effective in a fast-paced overnight setting.
  • In office located at our DC in Solon, OH

Expected Hours of Work and Travel
  • This is an overnight shift leadership role in office full time
  • Availability for weekends, holidays, and emergency coverage is required as business needs dictate.
  • Monday- Friday 10pm- 7am in office
  • Expected travel 15%

Physical Requirements and Americans Disability Act (ADA)
  • Able to sit, walk, stand, bend, kneel, reach, twist, push, pull, climb, balance, crouch, and move items weighing up to 50 lbs. without assistance.
  • Ability to move throughout all areas of the assigned work location.
  • Stand or sit continuously to perform job functions.

Equal Opportunity
It is policy of Bob's Discount Furniture, LLC to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law. We are committed to reasonably accommodating qualified people with disabilities to enable them to perform the essential duties of their position.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Annual salary of $81,000 - $100,000 (Based on experience)
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

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