IT Service Manager
Oklahoma City, OK · On-site
Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...
Oklahoma City, OK · On-site
Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...
Oklahoma City, OK · On-site
Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...
OU Health is home to an established liver transplant program serving both adult and pediatric patients and is recognized for its multidisciplinary approach that integrates advanced clinical care ...
OU Health is home to an established liver transplant program serving both adult and pediatric patients and is recognized for its multidisciplinary approach that integrates advanced clinical care ...
Oklahoma City, OK · On-site
$329K - $371K/yr
Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...
Oklahoma City, OK · On-site
$329K - $371K/yr
Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...
Internal Medicine Physicians Transplant Nephrologist OU Health - The University of Oklahoma Due to community need and ongoing growth, the University of Oklahoma Health Sciences Center seeks a ...
Internal Medicine Physicians Transplant Nephrologist OU Health - The University of Oklahoma Due to community need and ongoing growth, the University of Oklahoma Health Sciences Center seeks a ...
OU Health is home to an established liver transplant program serving both adult and pediatric patients and is recognized for its multidisciplinary approach that integrates advanced clinical care ...
OU Health is home to an established liver transplant program serving both adult and pediatric patients and is recognized for its multidisciplinary approach that integrates advanced clinical care ...
Oklahoma City, OK · On-site
$92K - $125K/yr
OU Health is home to an established liver transplant program serving both adult and pediatric patients and is recognized for its multidisciplinary approach that integrates advanced clinical care ...
Oklahoma City, OK · On-site
$92K - $125K/yr
OU Health is home to an established liver transplant program serving both adult and pediatric patients and is recognized for its multidisciplinary approach that integrates advanced clinical care ...
Oklahoma City, OK · On-site
$328K - $371K/yr
Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...
Oklahoma City, OK · On-site
$328K - $371K/yr
Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...
Oklahoma City, OK · On-site
$328K - $371K/yr
Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...
Oklahoma City, OK · On-site
$328K - $371K/yr
Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...
Oklahoma City, OK · On-site
Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...
Oklahoma City, OK · On-site
Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...
Oklahoma City, OK · On-site
OU Health is seeking an IT Service Manager II to oversee the coordination of Service Management processes, ensuring the quality and availability of critical IT services. The role involves managing ...
Oklahoma City, OK · On-site
OU Health is seeking an IT Service Manager II to oversee the coordination of Service Management processes, ensuring the quality and availability of critical IT services. The role involves managing ...
Internal Medicine Physicians Transplant Nephrologist OU Health - The University of Oklahoma Due to community need and ongoing growth, the University of Oklahoma Health Sciences Center seeks a ...
Internal Medicine Physicians Transplant Nephrologist OU Health - The University of Oklahoma Due to community need and ongoing growth, the University of Oklahoma Health Sciences Center seeks a ...
Oklahoma City, OK · On-site
Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...
Oklahoma City, OK · On-site
Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...
Oklahoma City, OK · On-site
$17 - $22.25/hr
Human Resources The OU Health Administrative Fellowship Program offers a unique, one-year journey designed to forge the next generation of healthcare leaders. Through immersive education, hands-on ...
Oklahoma City, OK · On-site
$17 - $22.25/hr
Human Resources The OU Health Administrative Fellowship Program offers a unique, one-year journey designed to forge the next generation of healthcare leaders. Through immersive education, hands-on ...
Oklahoma City, OK · On-site
Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...
Oklahoma City, OK · On-site
Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...
Oklahoma City, OK · On-site
Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...
Oklahoma City, OK · On-site
Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...
An OU Health Director of Nursing oversees nursing operations and overall performance of their department(s), maintaining nursing practice standards and upholding the nursing code of ethics to ensure ...
New
An OU Health Director of Nursing oversees nursing operations and overall performance of their department(s), maintaining nursing practice standards and upholding the nursing code of ethics to ensure ...
New
Clinician Educator - Geriatrics (Assistant Program Director or Early Career Educator) The OUHSC College of Medicine, Section of Geriatrics, at OU Health is seeking dynamic Clinician Educators to join ...
Clinician Educator - Geriatrics (Assistant Program Director or Early Career Educator) The OUHSC College of Medicine, Section of Geriatrics, at OU Health is seeking dynamic Clinician Educators to join ...
An OU Health Director of Nursing oversees nursing operations and overall performance of their department(s), maintaining nursing practice standards and upholding the nursing code of ethics to ensure ...
An OU Health Director of Nursing oversees nursing operations and overall performance of their department(s), maintaining nursing practice standards and upholding the nursing code of ethics to ensure ...
An OU Health Manager of Nursing manages the day-to-day clinical operations of their department, maintaining nursing practice standards and upholding the nursing code of ethics to ensure the highest ...
An OU Health Manager of Nursing manages the day-to-day clinical operations of their department, maintaining nursing practice standards and upholding the nursing code of ethics to ensure the highest ...
An OU Health Manager of Nursing manages the day-to-day clinical operations of their department, maintaining nursing practice standards and upholding the nursing code of ethics to ensure the highest ...
An OU Health Manager of Nursing manages the day-to-day clinical operations of their department, maintaining nursing practice standards and upholding the nursing code of ethics to ensure the highest ...
$30.29 - $35.69
2% of jobs
$35.69 - $41.08
1% of jobs
$41.08 - $46.48
5% of jobs
$46.48 - $51.88
8% of jobs
$55.30 is the 25th percentile. Wages below this are outliers.
$51.88 - $57.28
14% of jobs
$57.28 - $62.67
13% of jobs
The median wage is $65.01 / hr.
$62.67 - $68.07
16% of jobs
$73.05 is the 75th percentile. Wages above this are outliers.
$68.07 - $73.47
17% of jobs
$73.47 - $78.87
12% of jobs
$78.87 - $84.27
6% of jobs
$84.27 - $89.66
5% of jobs
$30
$65
$89
| Aspect | Ou | Data Analyst |
|---|---|---|
| Required Credentials | Typically a degree in operations, logistics, or related field | Bachelor's degree in statistics, mathematics, or related field |
| Work Environment | Operations or manufacturing settings | Office, corporate, or research environments |
| Employer & Industry Usage | Manufacturing, logistics, supply chain companies | Finance, marketing, healthcare, tech companies |
| Common Search & Comparison | Ou vs Data Analyst |
The main difference between Ou and Data Analyst lies in their focus areas. Ou typically refers to operations roles involved in managing processes and logistics, often requiring a background in operations or supply chain. Data Analysts focus on interpreting data to inform business decisions, requiring skills in statistics and data visualization. While both roles may analyze data, Ou roles are more process-oriented, whereas Data Analysts are data-driven specialists in various industries.

Full-time
Medical, Dental, Retirement, PTO
Re-posted 15 days ago
7.2
Based on 149 frontline employees who took The Breakroom Quiz
347th of 887 rated healthcare providers
The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets
Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems
Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes
Coordinating interaction and integration between OU Health's other core service management processes
Producing management escalation and performance information on a regular basis
Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety
Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements:Bachelor's Degree required.
Experience Requirements:
3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.
Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.
License/Certification/Registration Requirements:
Current version of ITIL Certification required.
One or more ITIL Practice Manager certifications preferred.
Knowledge/Skills/Abilities Required:
Knowledge of the implementation and maintenance of ITIL processes
Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.
Ability to drive priorities and manage change with a positive outcome
Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills
Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.
Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation
High attention to detail, outstanding organizational skills and the ability to manage time effectively
Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks
Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential
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OU Health is a leading company in the healthcare industry, based in Oklahoma City, OK, US. As the state's only comprehensive academic health system, OU Health provides a full spectrum of medical care, from world-class cancer treatments to life-saving emergency care. Founded with a mission to advance healthcare, medical education, and research across the state, the company has a solid reputation for clinical excellence and a patient-centered approach. Upholding its core values of compassion, integrity, and innovation, OU Health has remarkably made a significant contribution to medical research and education and raised the standard of care across a broad range of specialties.
Hospitals
10,000+ Employees
Oklahoma City, OK, US
2020