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Ou Jobs (NOW HIRING)

Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...

Physician -Cardiology- EP

Oklahoma City, OK · On-site

$329K - $371K/yr

Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...

Physician -Cardiology- EP

Oklahoma City, OK · On-site

$328K - $371K/yr

Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...

Physician -Cardiology- EP

Oklahoma City, OK · On-site

$328K - $371K/yr

Internal Medicine Physicians Electrophysiologist - OU Health - The University of Oklahoma The University of Oklahoma Medical Center is seeking a Board-Certified/Board-Eligible Electrophysiologist to ...

Coordinating interaction and integration between OU Health's other core service management processes * Producing management escalation and performance information on a regular basis * Identification ...

OU Health is seeking an IT Service Manager II to oversee the coordination of Service Management processes, ensuring the quality and availability of critical IT services. The role involves managing ...

Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...

Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...

Internal Medicine Physicians Palliative Medicine Clinician OU Health | University of Oklahoma College of Medicine Location: Oklahoma City, Oklahoma Appointment: Academic Faculty Position Position ...

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OU information

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$30

$65

$89

How much do ou jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ou in the United States is $65.21, according to ZipRecruiter salary data. Most workers in this role earn between $55.29 and $74.28 per hour, depending on experience, location, and employer.

What is the difference between Ou vs Data Analyst?

AspectOuData Analyst
Required CredentialsTypically a degree in operations, logistics, or related fieldBachelor's degree in statistics, mathematics, or related field
Work EnvironmentOperations or manufacturing settingsOffice, corporate, or research environments
Employer & Industry UsageManufacturing, logistics, supply chain companiesFinance, marketing, healthcare, tech companies
Common Search & ComparisonOu vs Data Analyst

The main difference between Ou and Data Analyst lies in their focus areas. Ou typically refers to operations roles involved in managing processes and logistics, often requiring a background in operations or supply chain. Data Analysts focus on interpreting data to inform business decisions, requiring skills in statistics and data visualization. While both roles may analyze data, Ou roles are more process-oriented, whereas Data Analysts are data-driven specialists in various industries.

What is an OU?

'Ou' does not correspond to a widely recognized job title. It could be an abbreviation, typo, or shorthand for another role or organization. To provide an accurate answer, more context or clarification about the intended job title is needed. If you meant a specific job or field, please provide additional details so that relevant information can be supplied.

What are the key skills and qualifications needed to thrive as an OU professional?

To thrive as an Operations Unit (OU) professional, you typically need strong organizational, analytical, and problem-solving skills, often supported by a relevant degree or experience in business operations or management. Familiarity with project management software, data analysis tools, and enterprise resource planning (ERP) systems is commonly required. Excellent communication, adaptability, and teamwork skills help individuals excel in coordinating tasks and driving process improvements. These skills ensure efficient workflow management, effective collaboration, and the achievement of organizational goals.

What are the primary challenges faced by an Operations Manager in ensuring smooth business processes?

Operations Managers often face the challenge of balancing efficiency with quality while overseeing daily workflows. They must adapt to shifting priorities, address bottlenecks, and coordinate across multiple departments to resolve issues quickly. Effective communication and problem-solving skills are crucial, as Operations Managers regularly collaborate with teams in logistics, finance, and human resources to maintain optimal performance and drive continuous improvement.
More about OU jobs
What cities are hiring for Ou jobs? Cities with the most Ou job openings:
What are the most commonly searched types of Ou jobs? The most popular types of Ou jobs are:
What states have the most Ou jobs? States with the most job openings for Ou jobs include:
Infographic showing various Ou job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $135,646 per year, or $65.2 per hour.

IT Service Manager

OU Health

Oklahoma City, OK • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 15 days ago


OU Health rating

7.2

Company rating: 7.2 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers


Job description

Position Title:IT Service ManagerDepartment:IT Support ServicesJob Description:

The IT Service Manager II is responsible for the overall coordination of all of the Service Management processes, measuring the performance and compliance to targeted service levels ensuring the quality and availability of critical OU Health IT services. This position also serves as representative and point of escalation for ETS customers.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Development, refinement, and maintenance of the ITIL based service management processes and their enabling toolsets

  • Planning and managing the continued enablement of core Service Management processes on OU Health supporting systems

  • Ensuring the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes

  • Coordinating interaction and integration between OU Health's other core service management processes

  • Producing management escalation and performance information on a regular basis

  • Identification and management of Major Incidents or Changes affecting critical OU Health services or impacting patient safety

  • Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or requirements

General Responsibilities

  • Performs other duties as assigned.

Minimum Qualifications

Education Requirements:Bachelor's Degree required.

Experience Requirements:

  • 3-5 years of experience working in IT Service Management, managing, measuring and reporting on ITIL service management processes on a ServiceNow platform.

  • Experience in implementing and maturing ITIL processes preferred. Prior healthcare experience preferred.

License/Certification/Registration Requirements:

  • Current version of ITIL Certification required.

  • One or more ITIL Practice Manager certifications preferred.

Knowledge/Skills/Abilities Required:

  • Knowledge of the implementation and maintenance of ITIL processes

  • Ability and desire to mentor less senior Service Managers or those seeking to become Service Managers.

  • Ability to drive priorities and manage change with a positive outcome

  • Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others

  • Strong proactive approach to problem-solving and resolution skills, takes initiative and uses good judgment, excellent follow-up skills

  • Possesses strong and effective working relationships with all levels of OU Health representing ETS as a trusted point of contact and escalation.

  • Excellent demonstrated interpersonal and communication skills (oral and written), professional demeanor and presentation

  • High attention to detail, outstanding organizational skills and the ability to manage time effectively

  • Position requires the ability to lead under pressure to address major issues, meet strict deadlines, effectively prioritize multiple tasks

  • Drive policy to seek and identify confidential, sensitive, and proprietary information and maintain such information as confidential

Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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About OU Health

Sourced by ZipRecruiter

OU Health is a leading company in the healthcare industry, based in Oklahoma City, OK, US. As the state's only comprehensive academic health system, OU Health provides a full spectrum of medical care, from world-class cancer treatments to life-saving emergency care. Founded with a mission to advance healthcare, medical education, and research across the state, the company has a solid reputation for clinical excellence and a patient-centered approach. Upholding its core values of compassion, integrity, and innovation, OU Health has remarkably made a significant contribution to medical research and education and raised the standard of care across a broad range of specialties.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

Year founded

2020