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Norstar Jobs (NOW HIRING)

... Norstar PBX Excellent working knowledge of Windows 2008/2012, Active Directory, MS Exchange, DNS, DHCP, IIS, SQL Server and related applications Excellent working knowledge of Windows 7, Office 2010 ...

... Norstar PBX -Excellent working knowledge of Windows 2003/2008/2012, Active Directory, MS Exchange, DNS, DHCP, IIS, SQL Server and related applications -Excellent working knowledge of Windows 7, ...

Norstar information

See salary details

$12

$28

$37

How much do norstar jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for norstar in the United States is $28.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Norstar system administrator, and why are they important?

To thrive as a Norstar system administrator, you need a solid understanding of telephony systems, networking fundamentals, and experience with PBX (Private Branch Exchange) management. Familiarity with Norstar hardware/software, configuration tools, and possibly manufacturer certifications are typically required. Attention to detail, troubleshooting skills, and effective communication are vital soft skills for supporting users and resolving issues efficiently. These competencies ensure reliable phone system operations, minimize downtime, and support seamless business communications.

What are Norstar systems?

Norstar systems are a line of business telephone systems originally developed by Nortel, designed for small to medium-sized businesses. They offer features such as call forwarding, voicemail, and conferencing, and are known for their reliability and scalability. Norstar systems use digital technology and modular hardware, allowing businesses to expand as their communication needs grow. Though production has ceased, many organizations still use Norstar systems due to their durability and ease of use.

What is the difference between Norstar vs Customer Service Representative?

AspectNorstarCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, technical support settingsRetail, call centers, service desks
Employer & Industry UsageTelecommunications, technical support companiesRetail, telecom, service industries
Common Search & ComparisonTechnical support rolesCustomer service roles

Norstar and Customer Service Representative roles often overlap in call center environments, but Norstar typically involves technical support and system troubleshooting, whereas Customer Service Representatives focus on general customer inquiries and service. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some typical challenges faced by Norstar system technicians, and how can they be overcome?

Norstar system technicians often encounter challenges such as troubleshooting legacy phone systems, integrating new technology with older infrastructure, and managing system upgrades with minimal disruption to business operations. To overcome these, technicians should stay updated on Norstar product documentation, participate in ongoing training, and maintain strong communication with both clients and team members to understand needs and coordinate solutions. Building a network with other telecommunications professionals can also provide valuable support and insights.
More about Norstar jobs
Infographic showing various Norstar job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $58,835 per year, or $28.3 per hour.
Sr. Systems Administrator (39838)

Sr. Systems Administrator (39838)

IDEALFORCE LLC

Phoenix, AZ

$85K - $115K/yr

Contractor

Posted 10 days ago


Job description

Company Description

IDEALFORCE has a CONTRACT position available immediately for a Sr Windows Administrator to join our customer in Phoenix,AZ. This is an ONSITE position and require in person interview. Please find below additional details about this job.Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only LOCAL CANDIDATES are considered. 

Job Description

The Senior Systems Administrator Consultant, under direct supervision of the Infrastructure Manager, will be primarily responsible for assisting to manage the entire infrastructure for the agency and work on special technical related projects.

Description of Duties:

65% of the resources time will be spent on special technical projects. 

20% of the resources time will be assisting to manage the entire infrastructure for the agency.  

15% of the resources time will include other duties as assigned.

ACTIVE IT RELATED PROJECTS

- Active Directory/GPO review/redesign

- VDI Refresh

- Troubleshooting Network bottlenecks 

- Server Performance Enhancements

- Network Diagraming

- Server Room Cabling and Identification

- Endpoint Detection Solution

- Data Audit and Access Governance Solution

- Hyper-V Virtual Machine Backup Solution

- Exchange 2013 migration

- Agency Disaster Recovery Failover Test

- Disaster Recovery Enhancements

Qualifications

- Extensive Experience in Active Directory

- Extensive GPO experience

-Extensive Experience with Windows Servers Platform

       - 2008 R2

       - 2012 R2

-Extensive Experience in MS HyperV Administration

-Extensive Experience with HP Switches

-Extensive Experience with Juniper/Checkpoint firewall

-Extensive Experience with Network Architecture

-Extensive Experience in Supporting LANs

-Extensive Experience in Supporting WANs

-Extensive Experience with DELL Hardware

-Experience with BES12

-Experience in IT Security

-MS Exchange 2007/2013 Server

-Anti-Virus Applications (ESET NOD 32)

-Experience with Watchguard/Barracuda Spam Appliances

-Policy Based Encryption Client Software (Dell DDP)

- experience with SQL Server 2005 and/or 2008/R2 is a plus

-Experience with project management process

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING KNOWLEDGE, SKILLS, & ABILITIES:

Bachelor's degree in Computer Information Systems or related field, CompTIA A+, Network+, Security+, MCSE, CCNA

7+ years network infrastructure experience, (LAN, WAN, Frame Relay, Wireless), HP, DELL, CISCO, Juniper hardware

Knowledge of Juniper firewalls, HP ProCurve switches, Cisco switches, HP Wireless solutions, SIEM, Symantec Backup Exec, ESET NOD32 Antivirus Business Edition, Solarwinds, Intermapper, SQL 2003/2005/2008, Norstar PBX

Excellent working knowledge of Windows 2008/2012, Active Directory, MS Exchange, DNS, DHCP, IIS, SQL Server and related applications

Excellent working knowledge of Windows 7, Office 2010, VISIO, MS Project, Adobe Acrobat, etc. 

Skill in network design, procurement, installation and implementation

Skill in establishing and maintaining effective working relationships to manage complex integrative projects

Skill in problem identification and formulation of alternatives and solutions to maintain operational integrity of the enterprise server

Skill in establishing and maintaining relationships with vendors, divisional staff, agency program staff, agency senior management, as well as staff and management of other governmental and private sector entities

Ability to present ideas in user-friendly language

Ability to conduct research into networking issues and products as required

Ability to effectively prioritize and execute tasks in a high-pressure environment

Ability to write and/or oversee the development of detailed documents and project plans

Ability to take ownership of assigned projects and bring them to completion with minimal oversight

Ability to assess impacts of proposed automation projects as it relates to this position's functional responsibilities

Ability to rapidly transition work activities from defining "big picture" needs to working on the minuscule details of a concept, problem, and/or project activities

Ability to monitor, measure, diagnose and trouble-shoot network problems with the assistance of software/hardware devices specifically designed for this purpose

PERSONAL ATTRIBUTES

Keen attention to detail

Strong interpersonal skills

Efficient time management skills

Highly self-motivated and directed

Strong customer service orientation

Strong written and oral communication skills

Proven analytical and problem-solving abilities

Experience working in a team-oriented, fast paced, collaborative environment

Must be able to prioritize projects and problems according to established guidelines 

Additional Information

Additional Information : 

- "All your information will be kept confidential according to EEO guidelines". 

- All candidates who are authorized to work in US are encouraged to apply.

- Candidates must clear the Background check prior to commencing the assignment. 


THIRD PARTY CANDIDATES:

Email your candidate/s resume to  joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.

Disclaimer : 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Idealforce logo

About Idealforce

Sourced by ZipRecruiter

Idealforce is a reputable company headquartered in Austin, TX, United States, that operates within the dynamic technology industry. As indicated by the information derived from its official website, idealforce.com, the company's specialization lies in providing innovative technology solutions and digital services for various business operations. Founded on the principles of excellence, efficiency, and progressive technology, Idealforce has significantly contributed toward shifting the business landscape to a more digital realm.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Austin, TX, US

Year founded

2008

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