Nonprofit Informatics Jobs in Chicago, IL (NOW HIRING)

Product Management Director I (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Product Management Director I (Hybrid) on our Center for Optimal Health Outcomes team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

This role is responsible for leading the development and oversight of a
portfolio of COHO solutions that advance measurable health outcomes and
executing core product management activities throughout the lifecycle.
Responsible for driving learning, integration and managing pilots with partners
to identify and deliver scalable technology solutions that improve healthcare
outcomes.

• Direct the development, refinement, and implementation of product life-cycle plans with focus on new products, expansion of current products, and determining products to be sunset.
• Oversee the development, management, and communication of the product roadmaps for product line(s); establish and monitor KPIs to assess the impact of COHO products and support continuous product improvement.
• Responsible for market analysis, opportunity identification, business case development, product strategy development, and go-to-market planning, ensuring solutions align with organizational goals to improve health outcomes.
• Collaborate closely with COHO stakeholders to prioritize new products, features and enhancements, ensuring timely and high-impact releases.
• Direct cross-functional teams in the design, evaluation, and enhancement of COHO solutions aimed to improve outcomes for all.
• Lead end-to-end management activities including sprint/release planning, backlog grooming, defining acceptance criteria, and managing user acceptance testing for COHO products.
• Document product strategy and ensure backlogs are updated and managed; collect and synthesize user, partner, and market feedback to continuously iterate and improve products and provide insight on user needs.

• Lead the ideation, integration and execution of pilots with partners, including emerging technologies (e.g., Remote Patient Monitoring, wearables, digital therapeutics), to evaluate the impact on care delivery, patient engagement, and clinical quality.
• Collaborate with appropriate internal IT stakeholders and external partners to develop, test, refine, and help determine the best technical integration methods for COHO products into partner platforms and ensure internal IT security compliance.
• Ensure pilot findings are translated into actionable product enhancements and broader organizational learning.
• Manage the transition of successful partner pilots into scalable solutions, ensuring seamless adoption, interoperability, and alignment with national and organizational quality standards.
• Foster and support evidence-based practices, ensuring compliance with advanced technical standards (HL7, FHIR, etc.).
• Develop and maintain relationships with internal and external stakeholders, driving joint accountability for the realization of improved outcomes.

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development

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May include other responsibilities as assigned

1. Bachelor's degree required, preferably in Computer Science, Business Administration or a Clinical discipline.
2. Master's degree or advanced training in Health Informatics preferred.
3. 10+ years' experience in healthcare IT/product management, inclusive of product portfolio management, interoperability, and successful technology integration.
4. 3+ years' experience in people management preferred.
5. Proven track record in leading pilots with vendors and integrating new healthcare technologies (RPM, wearables, digital health innovations).
6. Expertise in evidence-based solution integration, quality improvement, performance measurement, and vendor relationship management.
7. Deep knowledge of EHRs, clinical workflows, regulatory compliance, and quality measurement frameworks.
8. Proven ability to initiate, develop, and maintain effective working relationships with internal and external stakeholders. Must be able to quickly secure the trust of business stakeholders.
9. Demonstrated ability to manage clinical discussions with health care professionals and develop clinical, or health care operations use cases.
10. Exceptional communication skills, both written and verbal.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $146,384 - $249,072. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION