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Non Voice Support Jobs (NOW HIRING)

Via Logic LLC

Enterprise Voice Engineer II

Pearl City, HI · On-site

$59K - $106K/yr

This position directly supports the DISA-provided capabilities and services. The Leidos Digital ... Commitment to Non-Discrimination All qualified applicants will receive consideration for employment ...

Irvine School of Music

Voice Instructor

Irvine, CA · On-site

$26 - $32/hr

Join a team of passionate professionals who are committed to ongoing development and support ... Minimum 12-month commitment for non-substitute positions Preferred Qualifications: * Experience ...

ibex

Backoffice Representative

Crittenden, NY

$15 - $20.50/hr

... support to their customers -- it is our mission. We focus on providing the environment, selection ... non-voice (e-mail / chat) program/campaign is a plus. Benefits: We offer our employees the ...

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How much do non voice support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for non voice support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

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Infographic showing various Non Voice Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Cisco Voice Engineer

Detroit, MI • On-site

SRI Tech solutions Inc
IT Services • 501 - 1,000 employees
Learn more about SRI Tech solutions Incexternal

Full-time

Re-posted 24 days ago

Job description

Company Description
SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Job Description
Hi,
Please find the below requirement and send me your updated resume.
Position: Cisco Voice Engineer
Location: Detroit, MI
Job Type: Full Time
Job Description:
As a Voice Engineer is responsible for the design, support and maintenance of the Client telephony systems. This highly visible position requires senior level experience working with Cisco Call Center Manger experience and CUCM of technologies and services. The engineer must be well versed with call routing / treatment within a fast paced environment with over 100+ call agents. The engineer will be responsible for system monitoring, system administration, system backups, fine-tuning, troubleshooting, upgrading, system controls, and documentation of ATI telephony systems.
Required Skills:
  • Install, configure, troubleshoot and upgrade telephony technologies (includes non-Cisco IP solutions).
  • Work closely with business users and other technical teams to build solutions for the ATI Call Center environment. Communicate directly with customers.
  • Primary technologist assigned to oversee all voice related services for acquisition and new growth sites.
  • Provide technical leadership for the design and support of voice and related technologies.
  • Gather business requirements for technology solutions.
  • Manage telephony projects including solutions and supporting documentation.
  • Work with other technical teams to develop cost-effective, operationally supportable solutions that assist multiple technologies or meet complex requirements.
  • Assess technical problems to develop, appraise, and recommend solutions.
  • Support vendor/contract negotiations for pricing, terms and conditions, and technical requirements for large scale, strategic projects.
  • Test and evaluate new technologies to solve business requirements and enable strategic business initiatives.
  • Develop project cost and benefit estimates to establish project worth including alternative considerations.
  • Conduct training programs designed to educate the organization's computer users about basic and specialized applications.
  • Build and maintain relationships with key vendors and manage vendors in troubleshooting situations.

Must skills:
  • Minimum 8+ years of hands-on experience in information technology & voice engineering preferably within large, complex, multi-site environments with a corporate call center.
  • Must have experience with Cisco Telephony products
  • Experience with CISCO Call Center Manager
  • Experience with Migration Avaya to Cisco Telecom systems
  • Experience with to install Skype as phone
  • Experience configuring troubleshooting SIP Gateways and CUBE
  • Experience configuring dial peers and creating dial plans
  • CCNP Certification required

Thanks and Best Regards,
Harika Kollu
IT Recruiter
SRI Tech Solutions Inc.
(T) (813) 423-6500 Ext 151, (M) 206-316-9001 (F) 813.423.6520
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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