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Non Voice Support Jobs (NOW HIRING)

Carnival Corporation

Cruise Expert

Barnegat, NJ · Hybrid

$20.50 - $28.25/hr

Our values are centered on openness, positivity, and mutual support. We foster an environment of ... Manage non-voice written channels (emails) with commercial and professional approach. * Identify ...

RemoteFetch

WI · On-site

$58K - $84K/yr

Lead and develop Quality Assurance teams supporting voice and non-voice contact center interactions, establishing clear performance expectations, operating routines, and accountability for results.

Service Titan

Voice Operations Engineer

Collaborate with customer support teams to resolve voice-related customer escalations, providing ... Ability to clearly explain complex technical issues to both engineering peers and non-technical ...

Trace Systems

Journeyman Voice Engineer

Andrews, MD · On-site

This position supports mission-essential voice connectivity in a 24/7 operational environment. The ... and non-technical personnel. * Ability to work in a secure DoD environment and comply with ...

ServiceTitan

Voice Operations Engineer

Glendale, CA · On-site +1

Collaborate with customer support teams to resolve voice-related customer escalations, providing ... Ability to clearly explain complex technical issues to both engineering peers and non-technical ...

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Non Voice Support information

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How much do non voice support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for non voice support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What are popular job titles related to Non Voice Support jobs?

For Non Voice Support jobs, the most frequently searched job titles are:

Infographic showing various Non Voice Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Customer Service Associate | Visayas/Mindanao

Cambridge, MA • On-site

Peak Support LLC
Strategic Planning Consulting Services • 1 - 5K employees
Learn more about Peak Support LLCexternal

$15.75 - $21.75/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Provide customer support over various platforms such as email, chat, and phone.

  • Participate in required initial training and adapt to a changing work environment.

  • Collaborate with peers, supervisors, and management to achieve corporate and client goals.

Job description

Description:


Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines!


We're looking for individuals with:


  • Proven customer service experience in the BPO industry.
  • Excellent oral and written communication skills.
  • The ability to provide customer support over various platforms (email, chat, phone, etc.).
  • Ability to work in a fast-paced environment
  • Flexible and willing to be assigned in a voice, non-voice or blended programs
  • Knowledgeable about Microsoft Office applications with Average MS Excel Skills
  • Ability to convey information effectively
  • Must be willing to take part in required initial training
  • Excellent problem solving skills
  • Flexibility to work multiple shifts during the weekends or on holiday.
  • Excellent organizational skills and attention to detail.
  • Can work with minimal supervision
  • Some analytical skills
  • Some technical abilities


Requirements:


To be successful, you must possess the following:

  • At least 1-year BPO experience
  • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service.
  • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment.
  • Excellent oral and written communication skills.
  • Collaborates with peers, supervisors, and management to achieve corporate and client goals.
  • Able to adapt to a changing work environment


Peak Support and our Work-from-Home PLUS model


At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.


We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.


Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.


NOTE:
Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including:

  • Headcount reporting and tracking
  • Distribution of company swags
  • Business continuity planning