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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

AnswerOne

Bilingual Inbound Call Center Agent

Edinburg, TX · On-site

$16 - $18.50/hr

Map Communications is seeking vibrant, Bilingual Inbound Call Center Agents to join our team! We don't just fill seats; we find the right people to be the empathetic voice callers deserve. You will ...

Equiliem

Inbound Call Center Rep

Indianapolis, IN

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired

STI

Inbound Call Center Rep

Indianapolis, IN

Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...

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How much do non union home inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for non union home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Non-Union Home Inbound Call Center Representative, and why are they important?

To thrive as a Non-Union Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a remote call center environment.

What are some common challenges faced by agents in a non-union home inbound call center, and how can they be managed?

Agents in non-union home inbound call centers often face challenges such as managing high call volumes, maintaining productivity in a remote environment, and handling difficult customer interactions without immediate in-person support. To manage these challenges, it's important to establish a dedicated and distraction-free workspace, maintain a clear schedule, and utilize available digital communication tools to stay connected with supervisors and peers. Many organizations also provide virtual training and regular team check-ins to support ongoing development and reduce isolation.

What is a Non Union Home Inbound Call Center job?

A Non Union Home Inbound Call Center job involves answering incoming calls from customers or clients while working remotely from home. Employees in these roles typically handle customer service inquiries, process orders, provide technical support, or resolve issues. The 'non union' designation means the job is not represented by a labor union, so employment terms are set directly by the employer. This setup offers flexibility, but may not include the collective bargaining benefits that union jobs provide.
What cities are hiring for Non Union Home Inbound Call Center jobs? Cities with the most Non Union Home Inbound Call Center job openings:
What are the most commonly searched types of Home Inbound Call Center jobs? The most popular types of Home Inbound Call Center jobs are:
What states have the most Non Union Home Inbound Call Center jobs? States with the most job openings for Non Union Home Inbound Call Center jobs include:
Non Union Home Inbound Call Center jobs near you
Inbound Call Center Representative

Inbound Call Center Representative

Vergence

Indianapolis, IN

$22/hr

Full-time

Posted 19 days ago

Job description

Pay: $22.00/hour

In this role you will:

  • Learn about a variety of tax procedures including tax filing and payment requirements.
  • Provide Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
  • Apply knowledge acquired in training and utilize resources to analyze and solve problems.
  • Respond to a variety of tax types inquiries.
  • Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling & punctuation.
  • Comply with all ethical and confidentiality requirements.
What You'll Need for Success:
  • High School Diploma/GED
  • High-energy – Optimism – Teamwork –Collaboration
  • Someone who provides open, honest, and positive communication.
  • A continuous learning and improvement – let's get better every day … together approach.
  • A team member who speaks up if you don't understand or need more information.
  • Proven ability to provide customer service by telephone in a high-volume call center.
  • Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
  • Ability to analyze, research and problem-solve using various resources.
  • Ability to learn to learn, understand, and apply ethics and confidentiality laws.
Vergence logo

About Vergence

Sourced by ZipRecruiter

Vergence is an SBA-certified 8(a) consulting firm based out of Indianapolis. Our focus areas are business consulting, technology services, and healthcare management. We work with a wide range of government and commercial entities.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Indianapolis, IN, US

Year founded

2011

Social media

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