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Non Union Home Inbound Call Center Jobs (NOW HIRING)

Talkdesk

Inbound Call Center Agent

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...

MCI

Remote Inbound Call Center Representative

$15.75 - $20.50/hr

Remote Inbound Call Center Representative MCI is one of the fastest-growing tech-enabled business ... of home. To be considered for this role, you must complete a full application on our company ...

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

MCI

Work From Home Inbound Contact Centre Agent

Work From Home Inbound Contact Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend ...

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How much do non union home inbound call center jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for non union home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a non-union home inbound call center, and how can they be managed?

Agents in non-union home inbound call centers often face challenges such as managing high call volumes, maintaining productivity in a remote environment, and handling difficult customer interactions without immediate in-person support. To manage these challenges, it's important to establish a dedicated and distraction-free workspace, maintain a clear schedule, and utilize available digital communication tools to stay connected with supervisors and peers. Many organizations also provide virtual training and regular team check-ins to support ongoing development and reduce isolation.

What is a Non Union Home Inbound Call Center job?

A Non Union Home Inbound Call Center job involves answering incoming calls from customers or clients while working remotely from home. Employees in these roles typically handle customer service inquiries, process orders, provide technical support, or resolve issues. The 'non union' designation means the job is not represented by a labor union, so employment terms are set directly by the employer. This setup offers flexibility, but may not include the collective bargaining benefits that union jobs provide.

What are the key skills and qualifications needed to thrive as a Non-Union Home Inbound Call Center Representative, and why are they important?

To thrive as a Non-Union Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a remote call center environment.
What cities are hiring for Non Union Home Inbound Call Center jobs? Cities with the most Non Union Home Inbound Call Center job openings:
What are the most commonly searched types of Home Inbound Call Center jobs? The most popular types of Home Inbound Call Center jobs are:
What states have the most Non Union Home Inbound Call Center jobs? States with the most job openings for Non Union Home Inbound Call Center jobs include:
Non Union Home Inbound Call Center jobs near you
Inbound Call-Center Representative (HYBRID/IN-OFFICE)

Inbound Call-Center Representative (HYBRID/IN-OFFICE)

Aveanna Healthcare

Shreveport, LA • On-site

$19/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Aveanna Healthcare rating

6.6

Company rating: 6.6 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

65th of 228 rated social care providers

Job description

Inbound Call Center Representative
Start Date: 07/06/26 // Starting Pay: $19/HR
*Must be available to work Saturdays from 8am - 1pm CST*
As an Inbound Call Center Representative, you'll play a vital role for our Patient Support Department, which is our first point of contact for our patients to call in and seek information and ask questions regarding their services and orders with us here at Aveanna.
We are looking for someone who can confidently manage 40-50 inbound calls per day with compassion and empathy! Whether you have experience in this industry or are brand new, our tailored training will provide you with the tools and skillset to navigate the ever-changing healthcare landscape. This role is extremely important, as you will be the first person they speak with to properly represent Aveanna and our values.
Our Mission: To revolutionize the way homecare is delivered, one patient at a time.
Why Join Us?
  • Equipment Provided
  • Fun, Inclusive Work Environment
  • Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
  • 2 Bonus Days Off ("Fun Day" and "Inclusion Day")
  • 6 Paid Holidays
  • Supportive Team with Role-Based Training to Aid in Your Success
  • Internal Opportunities for Growth
  • Interactive Clubs and Engagement Opportunities

The Right Fit Is:
  • Professional phone etiquette in order to de-escalate worried or upset patients on a daily basis
  • Organized and self sufficient to accurately complete data entry tasks daily and in a timely manner
  • Comfortable working towards daily and monthly metric and KPI goals
  • Confidence in your ability to learn new computer programs and software

Onsite Operational Support:
In addition to primary job duties, this role supports branch operations and compliance by:
  • Maintaining an organized office environment
  • Monitoring enteral formula storage temperatures per safety standards
  • Conducting routine safety checks (including fire extinguisher inspections)
  • Managing inventory of supplies and equipment
  • Maintaining clean and dirty equipment areas per health protocols
  • Assisting customers, vendors, and surveyors during visits

Remote Work Requirements:
  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet

Position Qualifications:
  • Minimum of 2 years' experience in a call center environment
  • Minimum of 1 years' experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
  • High-school diploma or GED

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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