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Non Call Center Jobs (NOW HIRING)

Precision Opinion

Call Center Agent

Las Vegas, NV

$14 - $22.35/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

After completing our short, paid training class, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at Las Vegas' premier call center. We offer: * Choose ...

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Customer Connnexx is hiring Bilingual and Non-Bilingual Call Center Agents to join our World Class Team! No Upselling! No Selling at All! No Cold Calling! No Nights! No Holidays! Our Call Center ...

Gesher Human Services

Call Center Supervisor

Detroit, MI · On-site

$50K - $65K/yr

GENERAL The Call Center Supervisor provides day-to-day leadership, coaching, and quality oversight ... Accommodation(s): As appropriate and fiscally reasonable. ​ NON-EXEMPT This position is non ...

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How much do non call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for non call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What types of tasks are typically handled in non call center customer service roles, and how do they differ from call center positions?

In non call center customer service roles, you’ll often handle customer inquiries via email, live chat, social media, or in-person rather than by phone. These positions typically involve responding to written requests, processing orders, troubleshooting issues, and documenting customer interactions. Compared to call center roles, non call center environments usually provide a quieter workspace and may offer more flexibility with task variety and communication methods. Collaboration with other departments, such as sales or technical support, is common to ensure customer needs are met effectively. This variety can make the work both challenging and rewarding, especially for those who prefer written communication.

What does a Non Call Center job involve?

A Non Call Center job refers to roles that do not require employees to handle inbound or outbound calls, typically in a customer service or support environment. Instead, these positions may focus on tasks such as email support, live chat assistance, data entry, processing orders, or technical support via written communication. Non Call Center jobs can be found in a variety of industries and are ideal for individuals who prefer not to work on the phone, offering more flexibility and often less stress related to direct customer confrontation.

What is the difference between Non Call Center vs Customer Service Representative?

AspectNon Call CenterCustomer Service Representative
Work EnvironmentOffice, remote, or on-site; less call-focusedCall centers, customer support centers, or retail settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, patience, product knowledge
CertificationsOften none required; some technical certificationsCustomer service training or certifications may be preferred
Industry UsageVarious industries including tech, finance, healthcarePrimarily retail, telecom, and service sectors

Non Call Center roles typically involve diverse work environments and may require technical skills, whereas Customer Service Representatives mainly work in call centers or support centers focusing on direct customer interactions. Both roles share communication skills but differ in setting and specific requirements.

What are the key skills and qualifications needed to thrive in a non-call center customer service role, and why are they important?

To thrive in a non-call center customer service role, you generally need strong customer service skills, problem-solving abilities, and experience in client-facing environments, often supported by a high school diploma or higher. Familiarity with CRM systems, ticketing platforms, and basic office software is typically required. Excellent communication, patience, and the ability to handle challenging situations with professionalism are valuable soft skills. These skills and qualities are crucial for delivering a positive customer experience and building long-term client relationships.
More about Non Call Center jobs
What cities are hiring for Non Call Center jobs? Cities with the most Non Call Center job openings:
What are the most commonly searched types of Non Call Center jobs? The most popular types of Non Call Center jobs are:
What states have the most Non Call Center jobs? States with the most job openings for Non Call Center jobs include:
Non Call Center jobs near you
Call Center Agent

Call Center Agent

United Health Centers of the San Joaquin Valley

Fresno, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC’s scheduling guidelines and procedures.  


Summary of Responsibilities:

  • Providing exceptional customer service to patients  
  • Answer incoming calls on a multi-line phone system
  • Schedules appointments per established guidelines and educates patients on all UHC services
  • Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
  • Reports any potential patient concerns or complaints immediately to supervisor
  • Overall knowledge of the financial programs, registration and insurance verification
  • Registering patients for appointments; obtaining updated insurance and demographic information
  • Educate patients on everything they should bring with them to the appointment
  • Notifies the patient of any co-pays that are due at the appointment
  • Route calls to appropriate department or health center

QUALIFICATION REQUIREMENTS:

Education:

  • High School Graduate or equivalent. Associates Degree preferred.

License/Certification:

  • Possess a valid driver's license. 

Prior Experience:

  • Minimum two (2) years of experience in customer service and/or call center
  • Knowledge in scheduling or call center environment preferred

Skills:

  • Bi-Lingual (English/Spanish) is required.
  • Customer-service oriented
  • Excellent telephone etiquette
  • Excellent listening and Customer Service/Interpersonal skills.
  • Ability to handle sensitive and confidential information
  • Ability to articulate complex information
  • Flexibility and dependability
  • Demonstrated good problem-solving skills; sound judgment
  • Intermediate computer skills
  • Attention to detail and excellent follow-through on work tasks
  • Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

  • Medical, Dental, and Vision insurance with low premium cost
  • Paid time off and paid holidays
  • 401k plan with matching contribution
  • Educational Assistance
  • Employee discounts and more!

Apply