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Noc Jobs in Michigan (NOW HIRING)

Surf Internet

NOC Supervisor

Byron Center, MI · On-site

Overview The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the ...

Surf Internet

NOC Supervisor

Byron Center, MI · On-site

$80K - $85K/yr

Overview The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the ...

Tech Tammina

NOC Lead Engineer

Grand Rapids, MI · On-site

NOC Lead Engineer - Enterprise Network & Security Operations Grand Rapids, MI 18 months contract REQUIRED SKILLS : Juniper Networks, SDWAN, Cisco Firewalls, Palo Alto This position requires strong ...

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

Lead all NOC operations supporting RAN , Packet Core , and Backhaul environments. * Manage network performance , availability, and service assurance activities. * Direct incident response ...

Datavant

Service Delivery Manager

Detroit, MI

$72K - $78K/yr

Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow disruptions * Support training for new hires and ensure readiness to transition to centralized training ...

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All JobsNoc JobsNoc Jobs in Michigan

Noc information

See Michigan salary details

$16.1K

$61.5K

$114.6K

How much do noc jobs pay per year?

As of Aug 10, 2026, the average yearly pay for noc in Michigan is $61,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,500.00 and $93,700.00 per year, depending on experience, location, and employer.

What is the difference between Noc vs Cook?

AspectNocCook
Required credentialsVaries by occupation, often includes certifications or trainingFood safety certification, culinary training often preferred
Work environmentOffice, administrative, or technical settingsKitchen, restaurant, catering services
Employer and industry usageUsed across various industries for job classificationSpecific to food service and hospitality industry
Common search and comparison intentUnderstanding job roles, requirements, and classificationsCareer options, job duties, and qualifications in food service

While Noc refers to a broad classification system for various occupations, a Cook is a specific role within the food service industry. The Noc code helps categorize jobs across industries, whereas a Cook's responsibilities are focused on preparing food. Understanding the differences can help job seekers identify relevant job classifications versus specific roles in the hospitality sector.

What are some common challenges faced by Noc technicians, and how can applicants best prepare for them?

NOC technicians often face the challenge of responding quickly to network outages or performance issues, sometimes during off-hours or high-pressure situations. Applicants should be prepared to work in a fast-paced, 24/7 environment where clear communication and strong analytical skills are essential. Familiarity with network monitoring tools and the ability to troubleshoot under pressure will help you excel. Proactive learning, staying updated with emerging technologies, and practicing incident response scenarios can give candidates a competitive edge.

What are the key skills and qualifications needed to thrive as a Noc technician?

To thrive as a Network Operations Center (NOC) Technician, you need strong analytical skills, knowledge of networking protocols, and typically a degree in information technology or a related field. Familiarity with network monitoring tools, ticketing systems, and possibly certifications like CompTIA Network+ or Cisco CCNA are commonly required. Attention to detail, problem-solving abilities, and effective communication are standout soft skills in this position. These skills ensure rapid detection, troubleshooting, and resolution of network issues, maintaining critical uptime and performance for business operations.

What is a Noc?

NOC (Network Operations Center) professionals are IT specialists responsible for monitoring, maintaining, and troubleshooting computer networks and servers. They work in centralized locations to ensure network uptime, performance, and security for organizations. Their duties include responding to network alerts, resolving issues, and escalating problems to higher-level engineers if needed. NOC professionals play a crucial role in minimizing downtime and ensuring smooth network operations.
What are the most commonly searched types of Noc jobs in Michigan? The most popular types of Noc jobs in Michigan are:
What are popular job titles related to Noc jobs in Michigan? For Noc jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Noc jobs in Michigan look for? The top searched job categories for Noc jobs in Michigan are:
Noc jobs near you
Infographic showing various Noc job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 24% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $61,498 per year, or $29.6 per hour.

NOC Supervisor

Surf Internet

Byron Center, MI • On-site

Full-time

Re-posted 19 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 97 rated telecommunications companies

Job description

Overview

The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the Surf NOC succeed in meeting its Network KPI’s and Customer SLA’s.  Additional tasks will include screening, onboarding and the development of new hire team members as well as working closely with our reliability engineering team members throughout our Change Approval Board process, Incident Management and Outage Restoration. 

This is a 3rd shift position with hours from 11:00 PM - 7:00 AM ET.  This shift can take place Sunday - Thursday, or Monday - Friday.

This position is located in the Byron Center, MI office.  Relocation will be required for any possible candidates located outside of this area.

Reports To:               Network Operations Manager

Department:               NOC & Network Engineering

Job Status:                Exempt

Primary Responsibilities:
  • Supervise day-to-day associate functions, work queue, schedules and availability
  • Observe daily call queue and ticket workflow
  • Maintain regular One on One’s discussions with NOC team members
  • Assist in planning and leading regular team meetings (both group and one on one)
  • Maintain knowledge of Surf products, processes and procedures
  • Monitor ticket hygiene for potential training opportunities and development of team
  • Assist in the screening, onboarding and training of all NOC New Hires
  • Manage Customer Expectations
  • Work as liaison from NOC with internal and external teams to coordinate issue resolution efforts
  • Share in NOC leadership On Call responsibilities including Outage Bridges, NOC Support, etc.

Qualifications

  • +5 years Telecommunications experience
  • Strong analytical and problem-solving skills
  • +1-2 years of Incident Management / Outage Management experience
  • +1-2 years of Team Leadership experience
  • +1-2 years of Customer Service Experience
  • Working knowledge of Telecommunication Transport Technology including Route / Switch and Optical Transport technologies. 
  • Working knowledge of Network technologies and design, LAN, WAN, WLAN, Gateway, Hub, TCP/IP, Ethernet
  • Experience with product vendors including Juniper, Adtran, Mikrotik, Infinera, Ubiquiti, BaiCells and Cambium, Certifications a plus
  • Ability to read, decipher and create network diagrams and documentation for design and planning of network communication systems.
  • Network Certifications such as JNCIA, Adtran or Network+ (preferred)

What Surf Internet employees say

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