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Noc Operations Analyst Jobs in Chicago, IL (NOW HIRING)

1872 Consulting

Senior NOC Analyst

Chicago, IL · Hybrid

Senior NOC Analyst Chicago, IL - hybrid WFH: 3 days onsite in the loop, 2 days work from home 2 ... Operational Oversight & Monitoring * Responsible for real-time monitoring of mission-critical ...

1872 Consulting

Senior NOC Analyst

Chicago, IL · Hybrid

Senior NOC Analyst Chicago, IL - hybrid WFH: 3 days onsite in the loop, 2 days work from home 2 ... Operational Oversight & Monitoring * Responsible for real-time monitoring of mission-critical ...

1872 Consulting

NOC Technician

Chicago, IL

... s monitoring and management tools, the analyst will provide technical troubleshooting, oversight, and escalation for complex network, server, and storage incidents. NOC Technician/Analysts will ...

1872 Consulting

NOC Technician

Chicago, IL

... s monitoring and management tools, the analyst will provide technical troubleshooting, oversight, and escalation for complex network, server, and storage incidents. NOC Technician/Analysts will ...

Motorola

Tier 1 NOC Analyst Overnight Shift

Schaumburg, IL · On-site

$60K - $65K/yr

In our Network Operations Center, we oversee and help to ensure the reliability of mission-critical systems when they are needed most. We are seeking an Overnight Tier 1 NOC Analyst to join our team ...

Sidley

Enterprise Operations Senior Analyst

Chicago, IL · Hybrid

$102K - $118K/yr

A minimum of 5 years of experience in IT operations or NOC/ITOC environments. * A minimum of 5 ... Strong analytical and problem-solving skills * Able to work harmoniously and effectively with ...

360 IT Professionals

Remote Devops Engineer

Chicago, IL · Remote

$54.25 - $74.50/hr

Support outages during business/non-business hours, work with NOC teams to identify issue ... Demonstrate excellent written and verbal skills and ability to clearly articulate ideas, analysis ...

Scout ET

Incident Response Manager

Oak Brook, IL · On-site

Experience with legal operations * Experience working with a SOC/NOC * Hands-on experience with security and access technologies including: * high level forensics analysis * Cyber security * ...

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Noc Operations Analyst information

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How much do noc operations analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for noc operations analyst in Chicago, IL is $36.35, according to ZipRecruiter salary data. Most workers in this role earn between $27.26 and $41.11 per hour, depending on experience, location, and employer.

What is a NOC Operations Analyst?

NOC Operations Analysts are IT professionals who monitor and maintain a company’s network, servers, and telecommunications infrastructure from a centralized Network Operations Center (NOC). They are responsible for detecting, diagnosing, and resolving network incidents to ensure optimal performance and minimal downtime. Their tasks often include real-time monitoring, troubleshooting issues, escalating problems when necessary, and providing detailed reports. NOC Operations Analysts play a key role in ensuring that critical systems remain available and secure around the clock.

What are the key skills and qualifications needed to thrive as a NOC Operations Analyst?

To thrive as a NOC Operations Analyst, you need strong skills in network monitoring, troubleshooting, and a solid understanding of IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is important. Excellent analytical thinking, attention to detail, and effective communication are crucial soft skills to excel in this role. These abilities ensure rapid incident response, minimize downtime, and maintain seamless IT operations for the organization.

What are some common challenges faced by a NOC Operations Analyst, and how can they be addressed?

NOC Operations Analysts often deal with high-pressure situations such as network outages or security incidents, which require quick troubleshooting and clear communication. Balancing multiple alerts while prioritizing critical issues can be challenging, especially in fast-paced environments. Developing strong organizational skills, staying updated on network monitoring tools, and collaborating closely with IT teams can help address these challenges. Continuous learning and regular drills for incident response also contribute to improved performance and confidence in the role.

What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?

AspectNoc Operations AnalystNetwork Operations Center (NOC) Technician
Required CredentialsTypically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNAHigh school diploma or equivalent; certifications like CompTIA Network+ often preferred
Work EnvironmentOffice setting, monitoring networks, analyzing data, and troubleshooting issues24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance
Employer & Industry UsageTelecom, ISPs, large enterprises managing network infrastructureTelecom providers, managed service providers, data centers

The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.

How much do NOC Operations Analysts make in the US?

NOC Operations Analysts in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $45,000, while experienced analysts with specialized skills can earn over $90,000. The role often requires knowledge of network monitoring tools and strong troubleshooting skills.

Is a NOC Operations Analyst entry-level?

A NOC Operations Analyst role can be entry-level or require some experience, depending on the organization. Entry-level positions typically require basic knowledge of network systems, monitoring tools, and troubleshooting skills, often supported by certifications like CompTIA Network+ or Cisco CCNA. More advanced roles may require prior experience or specialized technical skills.

Is a Noc Operations Analyst a good job?

A NOC Operations Analyst is a technical role responsible for monitoring and maintaining network infrastructure, often requiring knowledge of network tools and protocols. It can offer stable employment with opportunities for certification and skill development, but may involve shift work and high-pressure situations. Overall, it is considered a solid entry or mid-level position in IT and network operations.

What does a NOC Operations Analyst do?

A NOC Operations Analyst monitors and maintains network and system infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are popular job titles related to Noc Operations Analyst jobs in Chicago, IL?

For Noc Operations Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Noc Operations Analyst jobs in Chicago, IL look for?

The top searched job categories for Noc Operations Analyst jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Noc Operations Analyst jobs?

Cities near Chicago, IL with the most Noc Operations Analyst job openings:

Noc Operations Analyst jobs near you
Infographic showing various Noc Operations Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,604 per year, or $36.3 per hour.

Senior NOC Analyst

1872 Consulting

Chicago, IL • Hybrid

Full-time

Posted 24 days ago

Job description

Senior NOC Analyst

Chicago, IL – hybrid WFH: 3 days onsite in the loop, 2 days work from home

2 openings, with separate shifts: If you are open to either shift, it will help your chances, but otherwise please note which shift is your preference

Mon-Fri: 7am-3:30pm Mon-Fri: 3pm-11:30pm

Summary:

We're looking for Senior NOC Analysts that have strong Monitoring, ITIL and Major Incident Management (MIM) experience. Major Incident Response will be a focus of both roles: bridge call facilitation, executive communications, service restoration, etc. In addition you'll also be responsible for monitoring IT infrastructure and enterprise applications, technical escalation and troubleshooting (logging into servers, networks, diagnosing issues), and contributing to continuous improvement efforts through reporting and team collaboration in a 24x7x365 ITIL environment.

What You'll Be Doing – Broken Down By Area Of Responsibility:

Major Incident Management

  • Serve as Incident Commander during critical outages and high-priority incidents, leading technical bridge calls, directing escalation paths, and ensuring rapid service restoration.
  • Manage real-time communications and provide timely updates to executives, stakeholders, and global teams.
  • Maintain composure, clarity, and authority in high-pressure situations.

Operational Oversight & Monitoring

  • Responsible for real-time monitoring of mission-critical infrastructure and enterprise applications using tools such as Splunk, SolarWinds, Dynatrace, AppDynamics, ThousandEyes, and SCOM.
  • Conduct proactive health checks, leverage automation scripts, and resolve anomalies before they escalate into incidents.
  • Collaborate with internal teams and vendors to escalate and resolve complex infrastructure and application issues.

Technical Escalation & Troubleshooting

  • Perform deep-dive troubleshooting across server OS (Windows/Linux), virtualization platforms (VMware), networking protocols (TCP/IP, DNS, DHCP), and hybrid cloud environments (Azure).
  • Utilize scripting (Python, PowerShell, VBScript) to support diagnostics, automation, and performance optimization.

Reporting & Collaboration

  • Generate clear and professional shift handover reports, incident retrospectives, and trend analyses.
  • Contribute to continuous improvement through metrics tracking, process refinement, and knowledge management.

Skills We're Seeking

  • ITIL Foundation Certification is a must have
  • 5+ years of experience working as a NOC Technician/Analyst/Engineer
  • 5+ years of experience with Major Incident Management (bridge call facilitation, executive communications, service restoration).
  • Strong experience with monitoring tools such as Splunk, SCOM, SolarWinds, AppDynamics, Datadog, Dynatrace, ThousandEyes, etc.
  • Experience across servers (Windows, Linux) and virtualization (VMWare)
  • Networking experience
  • Scripting experience using tools like Python, PowerShell, VBScript, Bash, etc.

Nice To Haves (In This Order)

  • Windows Server experience
  • Linux experience
  • VMWare experience
  • Cisco networking experience
  • Azure experience
  • ServiceNow experience
  • Experience supporting Microsoft System Center Suite, Office 365, and collaboration platforms such as Zoom.
  • Bachelor's degree in information technology, Computer Science, or related field.
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About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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