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Noc Operations Analyst Jobs in Texas (NOW HIRING)

SB Energy

Network Operations Center Engineer

Austin, TX · On-site

$68K - $93K/yr

The Network Operations Center (NOC) Analyst / Engineer supports the real-time operation of SB Energy's mission-critical infrastructure environments, including hyperscale AI campuses, enterprise ...

SB Energy

Network Operations Center Engineer

Austin, TX

$100K - $140K/yr

The Network Operations Center (NOC) Analyst / Engineer supports the real-time operation of SB Energy's mission-critical infrastructure environments, including hyperscale AI campuses, enterprise ...

Ball Arena

Production Coordinator

Fort Worth, TX · On-site

Coordinate operations issues with Production Managers, NOC Operations and Technical Operations ... analytical skills, and recognition of importance of customer expectations and adherence to company ...

US Tech Solutions

EFT Processing Analyst

Austin, TX

Perform ACH operational functions within required deadlines and NACHA compliance. Process received ... Originate R10 s, NOC s and other manual return items. Gather verifications for deposit-exceptions ...

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Noc Operations Analyst information

What is a NOC Operations Analyst?

NOC Operations Analysts are IT professionals who monitor and maintain a company’s network, servers, and telecommunications infrastructure from a centralized Network Operations Center (NOC). They are responsible for detecting, diagnosing, and resolving network incidents to ensure optimal performance and minimal downtime. Their tasks often include real-time monitoring, troubleshooting issues, escalating problems when necessary, and providing detailed reports. NOC Operations Analysts play a key role in ensuring that critical systems remain available and secure around the clock.

What are the key skills and qualifications needed to thrive as a NOC Operations Analyst?

To thrive as a NOC Operations Analyst, you need strong skills in network monitoring, troubleshooting, and a solid understanding of IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is important. Excellent analytical thinking, attention to detail, and effective communication are crucial soft skills to excel in this role. These abilities ensure rapid incident response, minimize downtime, and maintain seamless IT operations for the organization.

What are some common challenges faced by a NOC Operations Analyst, and how can they be addressed?

NOC Operations Analysts often deal with high-pressure situations such as network outages or security incidents, which require quick troubleshooting and clear communication. Balancing multiple alerts while prioritizing critical issues can be challenging, especially in fast-paced environments. Developing strong organizational skills, staying updated on network monitoring tools, and collaborating closely with IT teams can help address these challenges. Continuous learning and regular drills for incident response also contribute to improved performance and confidence in the role.

What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?

AspectNoc Operations AnalystNetwork Operations Center (NOC) Technician
Required CredentialsTypically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNAHigh school diploma or equivalent; certifications like CompTIA Network+ often preferred
Work EnvironmentOffice setting, monitoring networks, analyzing data, and troubleshooting issues24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance
Employer & Industry UsageTelecom, ISPs, large enterprises managing network infrastructureTelecom providers, managed service providers, data centers

The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.

How much do NOC Operations Analysts make in the US?

NOC Operations Analysts in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $45,000, while experienced analysts with specialized skills can earn over $90,000. The role often requires knowledge of network monitoring tools and strong troubleshooting skills.

Is a NOC Operations Analyst entry-level?

A NOC Operations Analyst role can be entry-level or require some experience, depending on the organization. Entry-level positions typically require basic knowledge of network systems, monitoring tools, and troubleshooting skills, often supported by certifications like CompTIA Network+ or Cisco CCNA. More advanced roles may require prior experience or specialized technical skills.

Is a Noc Operations Analyst a good job?

A NOC Operations Analyst is a technical role responsible for monitoring and maintaining network infrastructure, often requiring knowledge of network tools and protocols. It can offer stable employment with opportunities for certification and skill development, but may involve shift work and high-pressure situations. Overall, it is considered a solid entry or mid-level position in IT and network operations.

What does a NOC Operations Analyst do?

A NOC Operations Analyst monitors and maintains network and system infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

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What job categories do people searching Noc Operations Analyst jobs in Texas look for?

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Cities in Texas with the most Noc Operations Analyst job openings:

Noc Operations Analyst jobs near you

Senior Infrastructure Analyst - L3 - Project

Uprite Services

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Senior Infrastructure Analyst – L3 - Projects

Location: Houston
Department: Professional Services / Service Desk
Reports To: PMO

Are you a senior IT infrastructure specialist who thrives on delivering complex migration projects while mentoring technical teams? Do you want to work for a company that values excellence and invests in your growth?

At Uprite Services, we’re looking for a Technical Projects & Support Analyst – L3 to join our award-winning team. This role is ideal for a tech-savvy professional who enjoys solving problems, implementing solutions, and delivering exceptional service remotely and occasionally onsite.

Who We Are

Uprite is a trusted technology partner, providing managed IT, cybersecurity, cloud, and phone solutions to growing businesses across Texas. Our team is built on high performance and a values-driven culture called The Uprite Way, which guides how we serve clients and support one another every day.

Learn more at www.uprite.com

About the Role

The Senior Infrastructure Analyst – L3 is a dual-focused role combining advanced technical support responsibilities with the planning and delivery of client infrastructure projects. This position resolves complex Level 3 support issues—including server, virtualization, networking, storage, and Microsoft 365—and serves as an escalation resource for lower-tier technicians and the NOC team. 

In addition, this role leads and executes technical projects such as infrastructure modernizations, server refreshes, cloud migrations, tenant-to-tenant migrations, software upgrades, security and monitoring deployments, and automation initiatives. The position works closely with project managers, vCIOs, and the NOC team to ensure successful project outcomes. 

Strong documentation, client communication, and cross-team collaboration skills are essential. This position participates in on-call rotations and supports the service desk during high-volume periods. 

Key Responsibilities

Technical Project Delivery (45%)

  •  Lead and/or support client infrastructure projects, including: 
    • Server refreshes, server consolidations, and upgrades 
    • On-prem to cloud migrations (Azure, Microsoft 365, hybrid, serverless) 
    • Line-of-business application upgrades and hosting transitions 
    • Network and Wifi infrastructure upgrades and optimization 
    • Security/monitoring deployments (firewalls, Liongard, monitoring appliances) 
  •  AI, automation, and modernization initiatives 
  • Apply project governance best practices: work plans, scheduling, change control, documentation. 
  • Collaborate with vCIOs, PMs, Service Desk, and NOC on scoping, planning, delivery, and risk mitigation. 
  • Deploy, maintain, and troubleshoot server and application environments. 
  • Maintain Project documentation and client environnement configuration standards. 
  • Provide mentorship and knowledge-sharing to lower-tier technical staff. 
  • Participate in weekly project and technical review meetings. 
  • Contribute to internal initiatives focused on improving process and tools for onboarding and project workflows. 

Support Analyst & L3 Escalation (45%)

  • Act as an escalation point for Tier 1 and Tier 2 support teams and collaborate with the NOC team on complex troubleshooting
    • Resolve escalated L3 technical issues from Service Desk, NOC, and client-submitted tickets. 
    • Provide advanced end-user, server, networking, firewall, and application support. 
    • Troubleshoot complex issues in virtualization (Hyper-V, VMware), SAN/NAS, AD, GPO, VPN, and Microsoft 365. 
    • Assist with domain renewals, SSL certificate lifecycle, and application deployments. 
    • Collaborate with NOC on complex support, security, monitoring, and remediation tasks. 
    • Communicate effectively with clients, vendors, and internal teams. 
    • Support the help desk when ticket volume is abnormally high. 
    • Provide technical guidance and mentoring to L1 and L2 team members. 

Documentation & Administration (10%)

  • Maintain and update documentation in ITGlue or other systems, including: 
    • LOB configurations 
    • SOPs and internal processes 
    • Passwords and access information 
    • Hardware/software inventories 
  • Maintain accurate time entry daily. 
  • Attend required team meetings, project meetings, and company events. 
  • Assist with internal process updates and operational improvements. 
 
What You Bring to the Table

Skills & Abilities

  • Valid Driver’s license and insurance
  • Ability to operate a motor vehicle
  • Strong customer service skills
  • Excellent communication and interpersonal skills, both verbal and written.  
  • Ability to work collaboratively in a team environment to get results and resolve customer needs.  
  • Ability to investigate and find the root cause of issues and follow through with corrective actions.  
  • Comfortable demanding excellence in self and team to ensure successful resolution of service requests.
  • Ability to act as a higher-level resource for escalation
  • Ability to adapt/modify troubleshooting techniques to address the situation
  • Knowledge of VPN/Remote access technologies
  • Microsoft Hyper-V and VMWare vCenter/ESXi
  • Microsoft Azure solutions
  • Windows Server/Desktop
  • Networking and firewall administration
  • Microsoft Exchange Administration
  • Microsoft 365 Administration

Requirements

  • Associate’s degree in IT or equivalent experience
  • 8+ Years of experience in Information Technology or related field
  • 4+ Years of experience in End User Support
  • Valid Texas driver’s license and insurance
  • Ability to occasionally travel to client sites as needed
What We Offer

We believe our team is our greatest asset. That's why we offer a comprehensive benefits package including:

  • Medical, Dental, and Vision Insurance

  • Short & Long-Term Disability

  • 401(k) with Company Match

  • Paid Vacation & Holidays

  • Professional Growth & Career Development Opportunities

Equal Opportunity Employer

Uprite Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.   

Ready to support clients and grow your IT career with a high-performing team?
Apply today and bring your talent to The Uprite Way.

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