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Noc Helpdesk Jobs (NOW HIRING)

Boldyn Networks

NOC Engineer (Overnight)

Las Vegas, NV · On-site

$68K - $80K/yr

NOC Engineer II - Overnight Las Vegas, NV About the role Passionate about network infrastructure ... You can apply your baseline knowledge and natural technical aptitude to help you with easy tasks ...

NoTraffic

NOC Operator

Overland Park, KS

This isn't your normal help desk where you are solving user issues, but a proactive monitoring team ... NOC Technician, Location: Overland Park, KS - 66212

NewGen

NOC Supervisor

Lorton, VA · On-site

We are seeking a highly skilled and experienced Senior NOC Network Engineer (Tier 3) Supervisor to ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

NewGen Technologies

NOC Supervisor

Lorton, VA · On-site

We are seeking a highly skilled and experienced Senior NOC Network Engineer (Tier 3) Supervisor to ... We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the ...

Talanto

The NOC Engineer I - Outage Management provides comprehensive support across the Core and Access ... help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come ...

Sirius XM

NOC Analyst

Lewisville, TX · On-site

... help save their lives. How you'll make an impact: The Network Operations Center (NOC) Analyst will be responsible for monitoring large computer networks and servers farms for problems from a central ...

Collabera Digital

Noc Technician

Vancouver, WA · On-site

About Ascendion Ascendion is an AI-native software engineering disruptor helping businesses ... Job Title NOC Technician Key Responsibilities * Monitor production infrastructure and applications ...

AdsWizz

NOC Analyst

Lewisville, TX · On-site

... help save their lives. How you'll make an impact: The Network Operations Center (NOC) Analyst will be responsible for monitoring large computer networks and servers farms for problems from a central ...

Sirius XM Radio

NOC Analyst

Lewisville, TX

... help save their lives. How you'll make an impact: The Network Operations Center (NOC) Analyst will be responsible for monitoring large computer networks and servers farms for problems from a central ...

Sirius XM Radio

NOC Analyst

Lewisville, TX

... help save their lives. How you'll make an impact: The Network Operations Center (NOC) Analyst will be responsible for monitoring large computer networks and servers farms for problems from a central ...

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Noc Helpdesk information

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$33

How much do noc helpdesk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for noc helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

How does a NOC Helpdesk professional interact with other IT teams?

NOC Helpdesk professionals frequently collaborate with network engineers, system administrators, and field technicians to resolve incidents and maintain network uptime. Effective communication is essential, as you'll need to clearly document issues, escalate problems when necessary, and coordinate troubleshooting efforts across different teams. Building strong relationships with colleagues and having a proactive approach to teamwork can help ensure timely resolution of network issues and contribute to a positive work environment.

What are the key skills and qualifications needed to thrive as a NOC Helpdesk professional?

To thrive as a NOC Helpdesk professional, you need a solid understanding of networking fundamentals, troubleshooting skills, and often a degree or certification in IT or computer science. Familiarity with network monitoring tools, ticketing systems, and protocols like TCP/IP or SNMP is typically required. Strong problem-solving abilities, effective communication, and the capacity to work under pressure help individuals excel in this role. These skills ensure rapid identification and resolution of network issues, minimizing downtime and maintaining optimal system performance.

What is the difference between Noc Helpdesk vs Noc Technician?

AspectNoc HelpdeskNoc Technician
CertificationsNetwork+, CompTIA A+Network+, CCNA
Work EnvironmentHelpdesk support, remote and on-siteNetwork monitoring, troubleshooting, on-site or remote
Employer & Industry UsageIT support teams, service providersNetwork operations centers, telecom companies
Common Search & ComparisonCustomer support, issue resolutionNetwork maintenance, infrastructure management

While both roles involve network support, Noc Helpdesk primarily focuses on customer issue resolution and remote support, whereas Noc Technician handles more technical network troubleshooting and infrastructure management. The roles often overlap but differ in scope and technical depth.

What is a NOC helpdesk?

A NOC helpdesk is a support role within a Network Operations Center responsible for monitoring, maintaining, and troubleshooting network and IT infrastructure. It involves responding to alerts, resolving technical issues, and ensuring system uptime, often using tools like ticketing systems and network management software. Strong technical skills and certifications such as CompTIA Network+ are beneficial for this position.

What cities are hiring for Noc Helpdesk jobs?

Cities with the most Noc Helpdesk job openings:

What are popular job titles related to Noc Helpdesk jobs?

For Noc Helpdesk jobs, the most frequently searched job titles are:

Noc Helpdesk jobs near you
Infographic showing various Noc Helpdesk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

NOC Analyst - Tier 2 | Vitis Technologies

Blue Ash, OH • On-site

Prosource
See more jobs at Prosourceexternal

$55K - $65K/yr

Full-time

Re-posted 13 days ago

Job description

Job Type
Full-time
Description
At Vitis Technologies, we believe that success lies in delivering unparalleled customer experience. We achieve this by recruiting and hiring the most talented, customer-focused individuals with technical expertise in the industry. A positive and enthusiastic attitude, coupled with a commitment to providing the best possible user experience, is essential. Vitis Technologies succeeds in this through our customer-first approach.
NOC Analyst - Tier 2 (Network Operations Center)
As a NOC Analyst Tier 2, you will be responsible for server and infrastructure remediation of issues, resolution of escalated tickets from our Tier 1 NOC/Tier 2 helpdesk groups and provide as needed assistance to our professional services (projects) team for internal our customer initiatives.
Requirements
Essential Responsibilities:
This position will include but is not limited to the following duties:
• Provide excellent support to our clients by:
  • Troubleshooting Monitoring Alerts from our various management portals and agents
  • Troubleshooting NOC Support tickets including escalations from NOC1
  • Troubleshooting TAC Escalation Tickets

• Maintain client satisfaction through professional and courteous service.
• Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications.
• Contribute to our passion and direction by helping to improve technical practices.
Required
• 4+ year's professional work experience
• Ability to work independently and within a team environment.
• Critical thinking and problem-solving skills.
• Network+, CMNA, or equivalent networking experience
• Windows Active Directory management including experience of group policy.
• Experience with Office365
• Experience with Microsoft Windows Desktop & server operating systems
• Experience configuring, maintaining, and troubleshooting firewalls
• Exceptional customer service, interpersonal, and communication skills.
• Ability to work Monday through Friday 8 AM to 5 PM with a rotating on-call schedule.
• Candidates for this position must be authorized to work in the United States on a full-time basis
Preferred
• Previous MSP experience.
• Computer technology 2- or 4-year degrees.
• Microsoft Certified Windows Server installation, configuration, and administration.
• Microsoft 365 Certificate or 3+ yrs. experience with O365 management
• Experience troubleshooting e-mail flow issues and security.
• Experience with Cisco Meraki, Datto BCDR, Autotask, Datto RMM.
Primary people Contacts:
• Clients, Technical Alignment Team, and Account Managers
Toughest Part of the Job:
• Adapting skillsets to meet changing technologies.
• Juggling multiple projects and making quick decisions
Compensation method:
Salary Range $55,000 - $65,000
I acknowledge the receipt and understanding of this Success Profile. I realize that this reflects a general list of responsibilities of the position as well as a general description of the working environment and the physical demands of the position. I understand that the Company may make alterations to this profile in order to adjust to market and business conditions.
Salary Description
Salary Range $55,000 - $65,000

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