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No Experience User Experience Researcher Jobs in Springfield, MA

ACI Infotech

UX Researcher

Hartford, CT · On-site

About the Role The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational ...

UnitedHealth Group

UX Engineer

Hartford, CT · Remote

$72K - $130K/yr

Translate research insights and user behavior data into clear and intuitive design solutions ... No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits ...

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No Experience User Experience Researcher information

See Springfield, MA salary details

$29.9K

$112.7K

$163.9K

How much do no experience user experience researcher jobs pay per year?

As of Aug 26, 2026, the average yearly pay for no experience user experience researcher in Springfield, MA is $112,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $153,500.00 per year, depending on experience, location, and employer.

What is a no experience user experience researcher?

A No Experience User Experience Researcher job is an entry-level role designed for individuals who are new to UX research but have a strong interest in understanding user behavior and improving product experiences. These roles often focus on assisting senior researchers, conducting usability tests, analyzing feedback, and learning research methodologies on the job. Employers may look for transferable skills like curiosity, analytical thinking, communication, and problem-solving rather than direct UX research experience. Many people enter these roles from related fields such as psychology, marketing, design, or customer support. Building a portfolio with self-initiated projects, online courses, and networking can help in securing such opportunities.

What are the key skills and qualifications needed to thrive as a no experience user experience researcher?

To thrive as a No Experience User Experience Researcher, you need a keen interest in human behaviors, basic research skills, and a willingness to learn, often supported by foundational coursework or self-guided study. Familiarity with simple research tools like surveys, user interview software, and collaboration platforms such as Miro or Google Workspace is helpful, though most skills can be developed on the job. Strong communication, empathy, and curiosity stand out as key soft skills, enabling you to connect with users and team members effectively. These abilities are important because they ensure you can meaningfully contribute to research activities, learn quickly, and help design impactful user experiences even without prior industry experience.

What opportunities for growth or advancement are available for no experience user experience researchers?

Starting as a No Experience User Experience Researcher often means being mentored by more senior researchers, collaborating closely with UX designers, and learning hands-on with real projects. As you gain experience, you can take on more complex research projects, lead user testing sessions, and become involved in shaping product strategy. Many employers offer training, workshops, and mentorship to help you advance your skills. With time and demonstrated ability, you can move into roles such as Junior UX Researcher, UX Designer, or even specialize in areas like usability testing or product strategy. This career path offers significant growth potential for motivated individuals with a passion for understanding users.

What are the most commonly searched types of User Experience Researcher jobs in Springfield, MA?

The most popular types of User Experience Researcher jobs in Springfield, MA are:

What job categories do people searching No Experience User Experience Researcher jobs in Springfield, MA look for?

The top searched job categories for No Experience User Experience Researcher jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for No Experience User Experience Researcher jobs?

Cities near Springfield, MA with the most No Experience User Experience Researcher job openings:

No Experience User Experience Researcher jobs near you

UX Researcher

ACI Infotech

Hartford, CT • On-site

Full-time

Re-posted 21 days ago

Job description

Greetings for ACI !
On Site Role - Hartford, CT.
About the Role
The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.
In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.
Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:
  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:
  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability
UX Research & Testing
  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player
  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

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