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Night Shift Ttec Customer Service Chat Jobs in Belleville, IL

Lee's Famous Recipe Chicken

Shift Manager

Arnold, MO · On-site

$16 - $17/hr

Supervise and motivate team members to provide excellent customer service * Manage inventory, order ... Ability to work weekends, weekdays, day shifts, night shifts, and holidays * No educational ...

Lee's Famous Recipe Chicken

Shift Manager

Saint Louis, MO · On-site

$16 - $17/hr

Supervise and motivate team members to provide excellent customer service * Manage inventory, order ... Ability to work weekends, weekdays, day shifts, night shifts, and holidays * No educational ...

Lee's Famous Recipe Chicken

Shift Manager

Arnold, MO · On-site

$16 - $17/hr

Supervise and motivate team members to provide excellent customer service * Manage inventory, order ... Ability to work weekends, weekdays, day shifts, night shifts, and holidays * No educational ...

Lee's Famous Recipe Chicken

Shift Manager

Saint Louis, MO · On-site

$16 - $17/hr

Supervise and motivate team members to provide excellent customer service * Manage inventory, order ... Ability to work weekends, weekdays, day shifts, night shifts, and holidays * No educational ...

Lee's Famous Recipe Chicken

Shift Manager

Saint Louis, MO · On-site

$16 - $17/hr

Supervise and motivate team members to provide excellent customer service * Manage inventory, order ... Ability to work weekends, weekdays, day shifts, night shifts, and holidays * No educational ...

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Night Shift Ttec Customer Service Chat information

See Belleville, IL salary details

$9

$18

$26

How much do night shift ttec customer service chat jobs pay per hour?

As of May 28, 2026, the average hourly pay for night shift ttec customer service chat in Belleville, IL is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Shift Ttec Customer Service Chat representative, and why are they important?

To thrive as a Night Shift Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer support chat platforms, CRM systems, and basic computer applications is often required. Strong multitasking, patience, and resilience are vital soft skills for handling multiple chats and maintaining professionalism during night shifts. These skills ensure efficient issue resolution, customer satisfaction, and effective service delivery in a fast-paced, remote environment.

What are some unique challenges of working the night shift as a TTEC Customer Service Chat representative, and how can I prepare for them?

Working the night shift as a TTEC Customer Service Chat representative comes with unique challenges, including adjusting to an overnight schedule and maintaining high energy and focus during non-traditional hours. You may also experience fewer in-person interactions with colleagues, so staying connected via digital platforms is important. To prepare, establish a consistent sleep routine, create a comfortable and quiet workspace, and make use of wellness resources offered by TTEC. Staying proactive about communication and self-care can help ensure success and job satisfaction in this role.

What are Night Shift Ttec Customer Service Chat jobs?

Night Shift Ttec Customer Service Chat jobs involve assisting customers through online chat support during overnight or late evening hours. Employees in this role handle inquiries, resolve issues, and provide information about products or services in a fast-paced, virtual environment. Working the night shift often means handling customer requests when other support channels may be unavailable, requiring strong communication skills, patience, and the ability to work independently. These positions are typically remote and require reliable internet access and a quiet workspace.

What is the difference between Night Shift Ttec Customer Service Chat vs Night Shift Ttec Customer Service Phone Support?

AspectNight Shift Ttec Customer Service ChatNight Shift Ttec Customer Service Phone Support
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote or call centerPhone calls, remote or call center
Employer & IndustryTelecommunications, retail, tech companiesTelecommunications, retail, tech companies
Search & Comparison IntentDifferences in job duties, environment, or skillsDifferences in job duties, environment, or skills

Both roles involve providing customer support for similar industries and require comparable credentials. The main difference lies in the communication method: chat support involves online messaging, while phone support requires handling calls. Your choice depends on your preferred communication style and work environment.

What are popular job titles related to Night Shift Ttec Customer Service Chat jobs in Belleville, IL? For Night Shift Ttec Customer Service Chat jobs in Belleville, IL, the most frequently searched job titles are:
What job categories do people searching Night Shift Ttec Customer Service Chat jobs in Belleville, IL look for? The top searched job categories for Night Shift Ttec Customer Service Chat jobs in Belleville, IL are:
What cities near Belleville, IL are hiring for Night Shift Ttec Customer Service Chat jobs? Cities near Belleville, IL with the most Night Shift Ttec Customer Service Chat job openings:
Night Shift Ttec Customer Service Chat jobs near you

Customer Service Representative

Internet Lending

Florissant, MO • On-site

Other

Retirement, PTO

Posted 27 days ago

Job description

Salary: $15 / Hour

LOCAL CANDIDATES PREFERRED!


CET2, LLC is looking for a customer service representative to join our team in our Florissant, Missouri office.

This person will drive customer satisfaction by fielding inquiries, qualifying applicants, and addressing pain points through excellent communication.


The ideal candidate has a customer-first mindset, aims to deliver high-quality service in every customer interaction with an upbeat- energetic personality and a professional appearance.

Responsibilities:

  • Manage inbound and outbound customer communications - Answer incoming calls and make outbound calls to address customer questions, requests and issues.
  • Consult on customer success - Advise and assist customers to successfully complete their online applications.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate and up-to-date.
  • Track interactions in CRM - Record customers interactions in internal systems for transparency, accuracy and accountability.


Requirements:

  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Computer skills: Ability to navigate multiple screens at once.
  • Customer service experience is a plus **
  • Call Center experience is a plus **

** While experience is a plus, it is not necessary as we have PAID on the job training!


Work Environment:

Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction.

~OFFERING~

Full Time - 40 hour work week!

$ Weekly Bonus incentives $

$401K with Matching!

$Paid Holidays

$Paid Time Off (PTO) - Accrual Starting From 1st Day Worked!!

Benefits:

401(k)

401(k) matching

On-the-job training

Paid time off (PTO) - Accrual Starting From 1st Day Worked!!

Referral program

Shift:

8 hour shift

Day shift

Evening shift

Shift availability:

Day Shift (Required) OR

Night Shift (Required)

Ability to Commute: Required