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Night Shift Remote Network Monitoring Jobs (NOW HIRING)

Ensure tickets are raised correctly, monitored to closure. Adaptability: * Quickly adapt to the ... Applying for Call support (Night shift) Introduce Yourself: * We like the quirky, geeky, and ...

Sr. Network Engineer

Philadelphia, PA · Remote

$106K - $145K/yr

Philadelphia, PA or Louisville, KY (Remote) Duration: Contract Looking for this Network Engineer to ... Monitor and manage network traffic using tools such as Solarwinds. * Proficiency in using Wireshark ...

Remote (Tulsa, OK) Salary: $50.00-$55.00/Hourly Role: Network Development Engineer Primary Skills ... Develop and monitor policies for the use of network resources. - Create technical support ...

$62 - $83/hr

Monitor network performance, conduct tuning and audits, and troubleshoot complex issues to minimize ... Employee Resource Groups EEO/VEVRAA #LI-BV1 #LI-REMOTE

Network Architect

Austin, TX · Remote

$64.25 - $86/hr

Monitor network performance, conduct tuning and audits, and troubleshoot complex issues to minimize ... Employee Resource Groups EEO/VEVRAA #LI-BV1 #LI-REMOTE

Remote (Must be in driving distance to Orlando for Quarterly travel) Network Engineer - 12-month ... Monitor network performance and analyze data to identify bottlenecks, latency issues, and other ...

Remote (LATAM, Pakistan, South Africa, Eastern Europe Preferred) About the Role Our client is ... This role requires deep technical expertise in routing, switching, firewalls, monitoring, and ...

Remote, USA Let's create our future together at The AES Group! About The AES Group: The AES Group ... Monitor network performance and ensure high availability of WAN, LAN, and wireless environments.

They will be remote when not on rotation. This position requires the candidate to be able to obtain ... Monitor network performance, testing, prepare test reports * Configure routers, switches, firewalls ...

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How much do night shift remote network monitoring jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for night shift remote network monitoring in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $29.09 per hour, depending on experience, location, and employer.

What is Night Shift Remote Network Monitoring?

Night Shift Remote Network Monitoring involves overseeing an organization’s computer networks during nighttime hours, typically from a remote location. Professionals in this role monitor network traffic, detect unusual activity, troubleshoot connectivity issues, and respond to alerts to ensure that network systems remain secure and operational outside of standard business hours. This job is essential for organizations that require 24/7 network uptime and proactive incident response, even when offices are closed. It often involves using specialized software and tools to keep networks running smoothly, and may require communication with on-call team members if critical issues arise.

What are the key skills and qualifications needed to thrive as a Night Shift Remote Network Monitoring professional, and why are they important?

To thrive in Night Shift Remote Network Monitoring, you need a solid understanding of networking fundamentals, troubleshooting skills, and experience with common protocols, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG is essential, along with the ability to interpret logs and alerts. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for handling incidents and collaborating with on-call teams. These skills ensure rapid identification and resolution of network issues, maintaining uptime and minimizing disruptions during off-hours.

What is the difference between Night Shift Remote Network Monitoring vs Night Shift Network Security Analyst?

AspectNight Shift Remote Network MonitoringNight Shift Network Security Analyst
CredentialsNetwork+ or CCNA, basic security knowledgeSecurity+ or CISSP, advanced security certifications
Work EnvironmentRemote, monitoring networks via tools and dashboardsRemote or on-site, analyzing security threats and incidents
Employer & IndustryIT support, managed service providers, telecomsFinancial, healthcare, government sectors

Night Shift Remote Network Monitoring primarily involves overseeing network performance and uptime, while Night Shift Network Security Analysts focus on identifying and mitigating security threats. Both roles often require similar certifications and can be performed remotely, but their core responsibilities differ in scope and focus.

What are some common challenges faced when working the night shift in a remote network monitoring role, and how can they be managed?

Working the night shift in remote network monitoring often involves managing fatigue and maintaining focus during less traditional hours. One common challenge is staying alert during long periods of low activity, as network issues may be infrequent but require immediate attention when they arise. Additionally, collaborating with colleagues or escalating incidents may be more difficult outside regular business hours. To manage these challenges, it's important to establish a consistent sleep schedule, take regular short breaks, and leverage clear communication tools and protocols for effective handoffs with day-shift teams.
More about Night Shift Remote Network Monitoring jobs
What cities are hiring for Night Shift Remote Network Monitoring jobs? Cities with the most Night Shift Remote Network Monitoring job openings:
What states have the most Night Shift Remote Network Monitoring jobs? States with the most job openings for Night Shift Remote Network Monitoring jobs include:
Infographic showing various Night Shift Remote Network Monitoring job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 19% Part Time, 9% Contract, and 4% Nights. Highlights an 100% Remote job distribution, with an average salary of $55,420 per year, or $26.6 per hour.

User Experience Athlete - Call Support, Night Shift (Remote)

Ultrahuman

Remote

Full-time

Posted 23 days ago


Job description

About Ultrahuman:Ultrahuman is the world's most comprehensive self-quantification platform. Ultrahuman's products include the Ultrahuman Ring AIR, world's lightest sleep-tracking wearable, Ultrahuman M1, a continuous glucose monitoring platform, Blood Vision, a preventive blood testing platform with the pioneering UltraTrace technology and Ultrahuman Home, a revolutionary health device for your home. By collating a large set of biomarkers on an integrated platform, Ultrahuman is able to create a grand unified view of the human body.

About the Role:As a User Experience Athlete - Call support, you will be at the heart of our ecosystem, closely working with all stakeholders to drive our success. You will ensure that you represent our values, mission, and brand image accurately. You will be a core pillar of the Customer support team, that can make or break us, at Ultrahuman. If you are a good listener, love solving problems, and have great attention to detail, embracing the night owl life (from 8.00 PM to 08.00 AM IST) we would love to connect with you!
Key Responsibilities:
Handle High Volumes of Calls:
  • Manage and resolve a large volume of inbound calls professionally and efficiently.
  • Ensure adherence to response time SLAs and maintain a high standard of service quality.
User Communication:
  • Communicate clearly and effectively with users, adapting to various accents and communication styles typical of users from the US, UK, EU, UAE and rest of the world.
  • Demonstrate excellent listening skills to understand user concerns and provide tailored solutions.
Troubleshooting and Problem Solving:
  • Provide accurate information and resolutions for user queries regarding Ultrahuman products and services.
  • Identify patterns in user issues and escalate complex problems to the appropriate teams.
Proactive Follow-Ups:
  • Send outbound emails to provide updates or confirm resolutions for users, ensuring clear and concise communication.
  • Keep users informed about the status of their queries, building trust and rapport.
  • Ensure tickets are raised correctly, monitored to closure.
Adaptability:
  • Quickly adapt to the needs of users from different regions, adjusting your communication approach to align with cultural and linguistic nuances.
  • Stay updated on product knowledge, new features, and updates to provide informed help and support.
Customer Empathy and Patience:
  • Approach each interaction with empathy and patience, ensuring users feel valued and understood.
  • Handle challenging conversations with professionalism and maintain composure under pressure.
Documentation and Reporting:
  • Accurately document user interactions, key issues, and resolutions in the system for future reference.
  • Provide detailed feedback to internal teams to aid in improving processes and user experience.
Team Collaboration:
  • Work closely with cross-functional teams, including technical support, product, operations and engineering teams, to resolve user issues effectively.
  • Share insights and collaborate with teammates to continuously improve service delivery.

Requirements:
  • Experience: Prior experience in call support (Min of 1 year) , particularly in managing international clients, is highly preferred.
  • Must have: A background in sports (preferably an athlete), health, fitness, and related areas.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate thoughts clearly and concisely.
  • Language Proficiency: Strong command of English, with an ability to understand and adapt to various regional accents.
  • Problem-Solving: Strong analytical skills to diagnose and resolve user concerns effectively.
  • Tech Savviness: Comfortable using CRM tools, payment gateway tools, workspace tools like slack, call support systems, and other relevant softwares.
  • Availability: Must work night shifts to align with international time zones.
  • Adaptability: Ability to handle diverse user profiles and dynamically adjust communication styles.
  • Empathy: A user-first mindset with a commitment to delivering exceptional experiences.

Perks:
  • Work remotely from the comfort of your home.
  • Opportunity to be part of a mission-driven team revolutionising health and fitness.
  • A dynamic and inclusive work culture that fosters growth and learning.
If you're ready to be the voice of Ultrahuman, delivering excellence in every interaction, apply now to join our team!


To Apply:
Send across a Loom Video answering the following questions to careers@ultrahuman.com with the subject line as: Applying for Call support (Night shift)
Introduce Yourself:
  • We like the quirky, geeky, and experimental sides of people. Include three random things about you in your intro. Let us know about your personality, unconventionally!
Why Ultrahuman and Call Support?
  • What excites you about being the voice of Ultrahuman? How do you see yourself making an impact by supporting our global user base through call support? Share how your skills and passion align with the demands of this role.
Customer Experience:
  • In your opinion, what's the distinguishing factor between good and great customer experience?
Situational Question:
  • Imagine you are on a call with a user from the US who is frustrated because their Ultrahuman ring's battery isn't lasting more than 24 hours. Record yourself role-playing how you would handle this situation.
  • Walk us through the process of how you would address their concern, empathize with their frustration, build rapport with the user, provide a potential resolution, and outline any next steps you would take (e.g., sending an email update or escalating to technical support). Ensure your tone is professional, empathetic, and solution-oriented and most importantly friendly.
Assignment Objective:
  • We want to see how you think on your feet and adapt to real-life scenarios. This assignment will help us evaluate:
  • Your communication skills, including clarity and adaptability to different accents.
  • Your problem-solving approach and ability to de-escalate challenging situations.
  • Your ability to convey empathy and build trust over the phone.
Excited to join our team? Submit your Loom video and let's hear what you've got!
Employment Type: FULL_TIME