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Night Shift It Support Jobs in Reston, VA (NOW HIRING)

Pratum Companies

IT Support Specialist

Gaithersburg, MD · On-site

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting Yardi, and strong proficiency with the Microsoft 365 suite of applications and services. This position ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD · On-site

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting Yardi, and strong proficiency with the Microsoft 365 suite of applications and services. This position ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD · On-site

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting Yardi, and strong proficiency with the Microsoft 365 suite of applications and services. This position ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or ...

TAD PGS, Inc

IT Support Technician

Washington, DC

$29.86/hr

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

POWERX

IT Support Specialist

Chantilly, VA

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

TAD PGS, Inc.

IT Support Technician

Washington, DC · On-site

$29.86/hr

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

USAJOBS - Search

IT Support Analyst

Fort Belvoir, VA · On-site

$125K/yr

To qualify for an IT SUPPORT ANALYST, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular ...

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All JobsIt Support JobsNight Shift It Support JobsNight Shift It Support Jobs in Reston, VA

Night Shift It Support information

See Reston, VA salary details

$16

$25

$50

How much do night shift it support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for night shift it support in Reston, VA is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.51 per hour, depending on experience, location, and employer.

What is a night shift IT support job?

Night Shift IT Support jobs involve providing technical assistance and troubleshooting services during overnight hours, typically when regular business staff are not present. Responsibilities often include monitoring systems, responding to alerts, resolving urgent issues, and ensuring that IT infrastructure remains operational around the clock. These roles are vital for organizations that operate 24/7 or require continuous uptime for their systems and networks. Night shift IT support professionals may work onsite or remotely, depending on the company's needs.

What are some common challenges faced by night shift IT support professionals, and how can they be managed?

Night Shift IT Support professionals often handle critical system maintenance, after-hours troubleshooting, and urgent incident response when most staff are offline. Challenges include managing workload with limited onsite resources, addressing issues independently, and maintaining alertness during overnight hours. Building strong documentation habits, utilizing effective communication tools for handovers, and prioritizing self-care (like regular breaks and healthy routines) can help manage these challenges and ensure smooth IT operations during off-peak times.

What are the key skills and qualifications needed to thrive as a night shift IT support specialist, and why are they important?

To thrive as a Night Shift IT Support specialist, you need strong problem-solving skills, a solid understanding of computer systems, networks, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and certifications like CompTIA A+ or Microsoft Certified are often required. Excellent communication, patience, and the ability to work independently are crucial soft skills for managing issues when resources may be limited. These skills ensure quick resolution of technical problems and maintain essential IT operations during off-hours, minimizing business disruptions.

What is the difference between Night Shift IT Support vs Help Desk Technician?

AspectNight Shift IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentNight shifts, on-site or remote, troubleshootingDay shifts, office-based, customer support
Industry UsageIT support, network management, system maintenanceCustomer service, technical support, troubleshooting

Night Shift IT Support and Help Desk Technicians both require technical certifications and involve troubleshooting. However, Night Shift IT Support typically works during night hours focusing on system maintenance and network issues, while Help Desk Technicians usually work during the day providing customer support. Both roles are essential in IT support but differ mainly in work hours and primary responsibilities.

What are popular job titles related to Night Shift It Support jobs in Reston, VA?

For Night Shift It Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Night Shift It Support jobs in Reston, VA look for?

The top searched job categories for Night Shift It Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Night Shift It Support jobs?

Cities near Reston, VA with the most Night Shift It Support job openings:

Night Shift It Support jobs near you
Infographic showing various Night Shift It Support job openings in Reston, VA as of August 2026, with employment types broken down into 92% Full Time, and 8% Nights. Highlights an 100% In-person job distribution, with an average salary of $52,825 per year, or $25.4 per hour.

IT Support Specialist

Lorton, VA • On-site

Modern Technology Solutions, Inc.
Engineering Professional Services • 501 - 1,000 employees
Learn more about Modern Technology Solutions, Inc.external

Full-time

Re-posted 4 days ago

Job description

Modern Technology Solutions, Inc. (MTSI) is seeking to hire a IT Support Specialist to provide day-to-day technical support to end users and ensures the reliable operation of IT systems and infrastructure. This role is responsible for troubleshooting user issues, maintaining network connectivity, supporting workstation setup, and managing IT assets. The ideal candidate is responsive, detail-oriented, and capable of communicating technical information clearly to both technical and non-technical users.
Your essential job functions within User Support & Troubleshooting will include but may not be limited to:
  • Provide Tier I/II technical support for hardware, software, and network-related issues
  • Troubleshoot and resolve user account issues
  • Reset passwords and support identity/access management processes
  • Diagnose and resolve workstation, application, and connectivity problems

Your essential job functions within Network & Systems Support will include but may not be limited to:
  • Troubleshoot basic network issues including connectivity, switches, and routers
  • Support and monitor network devices and infrastructure for performance and availability
  • Assist with maintaining secure and reliable network operations

Your essential job functions within Workstation Setup & Maintenance will include but may not be limited to:
  • Set up, configure, and deploy desktops and peripheral devices
  • Install and update operating systems, applications, and security patches
  • Perform routine maintenance and system upgrades

Your essential job functions within IT Asset Management will include but may not be limited to:
  • Track and manage IT equipment inventory (hardware and software)
  • Maintain accurate asset records and lifecycle documentation
  • Manage and maintain the IT asset management database, including tagging equipment and performing any necessary data entry
  • Manage and maintain the IT asset management database, including tagging equipment and performing any necessary data entry
  • Collect all necessary receipts and documentation for Business Operations Manager
  • Document daily deliveries and shipments to update inventory
  • Create and generate detailed reports regarding IT equipment inventory
  • Ensure 100% tracking, chain of custody, and safeguarding of all hardware inventory, shipments, and returns, including classified shipments

Your essential job functions within Customer Service & Communication will include but may not be limited to:
  • Provide professional, timely, and courteous support to all users
  • Communicate technical issues and solutions clearly, both verbally and in writing
  • Document support requests, resolutions, and processes in ticketing systems
  • Develop and maintain user guides and standard operating procedures

Requirements:
  • 3+ years of experience in IT support or help desk environment
  • Experience troubleshooting Windows-based systems and common business applications
  • Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN)
  • Strong problem-solving and analytical skills

Desired Requirements:
  • Relevant certifications (e.g., CompTIA A+, Network+, Security+)
  • Experience with ticketing systems and IT service management tools
  • Familiarity with asset management systems
  • Experience supporting secure or regulated environments

Education Requirements:
  • Bachelor's Degree or equivalent experience.

Clearance Requirements:
  • TS/SCI or the able to obtain one

Please Note: U.S. Citizenship is required for this position.
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