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Night Shift Customer Service Jobs (NOW HIRING)

Chick-Fil-A

Morning Shift Customer Service

Mobile, AL · On-site

$12 - $16/hr

... customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every ...

Culver's

Night Shift

Kennesaw, GA

$10 - $13/hr

Culver's - Urgent Night Shift Opportunity! Are you looking for a fun and dynamic work environment ... Provide exceptional customer service with a loving attitude * Prepare and serve our signature menu ...

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How much do night shift customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for night shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a night shift customer service job?

Night shift customer service jobs involve assisting customers and resolving their issues during overnight hours, typically outside the standard 9-to-5 schedule. These roles can be found in various industries such as retail, hospitality, telecommunications, and technical support, where businesses offer 24/7 services or operate across different time zones. Responsibilities often include answering inquiries, processing orders, handling complaints, and providing information via phone, email, or chat. Working the night shift may require adaptability to irregular sleep patterns and strong communication skills. Night shift customer service positions are essential for companies to maintain continuous support and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a night shift customer service representative?

To thrive as a Night Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, adaptability to irregular hours, and the ability to stay calm under pressure help you excel in challenging nighttime situations. These skills and qualities are essential to ensure efficient issue resolution, customer satisfaction, and reliable support during non-standard business hours.

What are some unique challenges faced by night shift customer service representatives, and how do teams typically support employees working these hours?

Night shift customer service representatives often handle inquiries from customers in different time zones, which can lead to a varied and sometimes unpredictable workload. Working overnight may also pose challenges related to maintaining energy, managing sleep schedules, and balancing personal life. Many companies address these issues by offering flexible break times, providing wellness resources, and fostering a supportive team environment that encourages open communication. Additionally, night shift teams often have dedicated supervisors or leads to ensure that support and guidance are readily available during off-peak hours.
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Night Shift Customer Service jobs near you
Infographic showing various Night Shift Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

3rd Shift Customer Service Representative2

Lexington, SC • On-site

Circle K Stores, Inc.
Retail • 10K+ employees
Learn more about Circle K Stores, Inc.external

$13.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Circle K rating

4.8

Company rating: 4.8 out of 10

Based on 1,382 frontline employees who took The Breakroom Quiz

35th of 47 rated convenience stores

Job description

Store 2707336: 5908 Platt Springs Road, Lexington, South Carolina 29073
Shift Availability
Flexible Availability
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision
Great if you have:
  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!
Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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