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Night Shift Application Production Support Jobs in Raleigh, NC

JS Consulting

Prod Support

Raleigh, NC · On-site

Experience with application/production support and incident management in the banking domain ... Knowledge of application infrastructure and experience with requesting Open Shift, Rancher and ...

McDonald's

Night Shift

Knightdale, NC · On-site

$12/hr

If you're looking for a part-time job that supports your full-time ambition, you've come to the ... Any information I provide in this application will be submitted only to the independent franchisee ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

This is an Application/Production Support position where the selected candidate will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role ...

Popeyes

Night Shift

Clayton, NC

$12/hr

Prepares and packages food and drink products * * Unloads and stocks inventory items as needed * * Prompt and regular attendance on assigned shifts * * Acts with integrity and honesty, and promotes ...

Atlas Management

Production Technician

Oxford, NC · On-site

$21/hr

Night Shift (8 and 12 hour schedules ). New hires must have flexibility to work 8 or 12 hour night shift PAY RATE : $21.00 per hour : Manufacturing Production Technicians focus on setting up ...

Accentuate Staffing

Production Supervisor

Wilson, NC · On-site

Lead daily night-shift production operations while ensuring safety, quality, and productivity goals are achieved Build and support a new production team of approximately 15 employees Monitor ...

Inn-Flow

Application Support Engineer

Raleigh, NC · On-site

About the Role We are seeking an Application Support Engineer with strong SQL Server experience to ... This role focuses on advanced troubleshooting of production issues, analyzing and optimizing ...

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All JobsApplication Production Support JobsNight Shift Application Production Support JobsNight Shift Application Production Support Jobs in Raleigh, NC

Night Shift Application Production Support information

See Raleigh, NC salary details

$30.1K

$156.7K

$200.2K

How much do night shift application production support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for night shift application production support in Raleigh, NC is $156,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,100.00 and $199,300.00 per year, depending on experience, location, and employer.

What is night shift application production support?

Night Shift Application Production Support refers to a team or role responsible for monitoring, maintaining, and troubleshooting software applications during overnight hours. These professionals ensure that critical business applications continue to run smoothly outside of regular business hours, addressing any issues that may arise. Their duties often include incident management, performance monitoring, and collaborating with other IT teams to resolve problems quickly, minimizing downtime. This role is essential for organizations that operate around the clock or have global operations.

What are the key skills and qualifications needed to thrive as a night shift application production support specialist?

To excel as a Night Shift Application Production Support specialist, you need strong problem-solving skills, experience with application monitoring, and a background in IT or computer science. Familiarity with ticketing systems (like ServiceNow), monitoring tools (such as Splunk or Nagios), and knowledge of databases or scripting languages are typically required. Attention to detail, effective communication, and the ability to stay calm under pressure are standout soft skills for this role. These competencies are crucial for quickly resolving production issues, ensuring system uptime, and maintaining seamless business operations during overnight hours.

What are some common challenges faced in a night shift application production support role, and how are they typically managed?

One of the main challenges in a Night Shift Application Production Support role is resolving critical incidents with limited immediate access to day-shift development or business teams. Professionals in this position must be adept at troubleshooting issues quickly and independently, often relying on detailed documentation and strong analytical skills. Additionally, working nights requires effective time management and self-care to maintain focus and avoid fatigue. Collaboration with global teams, clear escalation procedures, and robust handover processes between shifts are key practices that help manage these challenges successfully.

What job categories do people searching Night Shift Application Production Support jobs in Raleigh, NC look for?

The top searched job categories for Night Shift Application Production Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Night Shift Application Production Support jobs?

Cities near Raleigh, NC with the most Night Shift Application Production Support job openings:

Night Shift Application Production Support jobs near you
Infographic showing various Night Shift Application Production Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $156,689 per year, or $75.3 per hour.

Application/Production Support Help Desk Analyst - Durham NC/On-Site

STI

Durham, NC • On-site

$19.75 - $27/hr

Full-time

Re-posted 29 days ago

Job description

Application/Production Support Help Desk Analyst
Research Triangle Park, Durham NC
6+ Months
Some local travel may be required in performance of the work
NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues.
This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position act sas a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating provider issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

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