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Night Ops Supervisor information

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How much do night ops supervisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for night ops supervisor in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Night Ops Supervisor, and how can they be addressed?

A Night Ops Supervisor often manages teams during late hours, which can present challenges such as maintaining staff motivation, ensuring clear communication, and handling unexpected operational issues with limited support. To address these, successful supervisors use proactive planning, regular check-ins with team members, and detailed shift handovers to keep everyone aligned. Building a strong rapport with the night crew and fostering a collaborative environment also helps maintain productivity and morale throughout the shift.

What are the key skills and qualifications needed to thrive as a Night Ops Supervisor, and why are they important?

To thrive as a Night Ops Supervisor, you need strong leadership, organizational, and problem-solving skills, typically supported by experience in operations management or logistics. Familiarity with warehouse management systems (WMS), scheduling software, and safety protocols is essential, and certifications such as OSHA or forklift operation can be valuable. Excellent communication, decisiveness, and the ability to motivate and manage teams during overnight shifts are standout soft skills. These abilities are crucial for ensuring efficient, safe, and effective operations during non-standard hours when resources and support may be limited.

What are Night Ops Supervisors?

Night Ops Supervisors are professionals responsible for overseeing operations during nighttime shifts, typically in warehouses, logistics, or distribution centers. Their main duties include managing staff, ensuring safety protocols are followed, resolving operational issues, and maintaining productivity during overnight hours. They play a crucial role in coordinating activities, monitoring workflows, and communicating with day shift teams to ensure smooth transitions. Effective Night Ops Supervisors need strong leadership, problem-solving, and communication skills to handle the unique challenges of night operations.

What is the difference between Night Ops Supervisor vs Security Supervisor?

AspectNight Ops SupervisorSecurity Supervisor
CertificationsOften requires security or safety certificationsTypically requires security-related certifications
Work EnvironmentOvernight shift, operational settings like warehouses or facilitiesDay or night shifts, security posts, or site patrols
Employer & IndustryLogistics, manufacturing, or facilities managementSecurity firms, corporate security, or public safety

Both roles involve overseeing safety and security operations, often requiring similar certifications. The Night Ops Supervisor focuses on managing overnight operational activities, while the Security Supervisor primarily manages security personnel and protocols. Understanding these distinctions helps candidates target their job search effectively.

What cities are hiring for Night Ops Supervisor jobs? Cities with the most Night Ops Supervisor job openings:
What states have the most Night Ops Supervisor jobs? States with the most job openings for Night Ops Supervisor jobs include:
Infographic showing various Night Ops Supervisor job openings in the United States as of May 2026, with employment types broken down into 24% Full Time, 49% Part Time, 21% Contract, and 6% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,185 per year, or $20.8 per hour.

Ops Supervisor - Hub-1

Federal Express Corporation

Charlotte, NC โ€ข On-site

Full-time

Posted 24 days ago


Job description

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.

ESSENTIAL FUNCTIONS

  • Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
  • Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
  • Plans, organizes, staffs, directs and controls specific day-to-day operations
  • Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
  • Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
  • Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
  • Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
  • Participates in the development of and responsible for administering company safety strategies and programs
  • Investigates, resolves and/or escalates customer service issues, as appropriate
  • Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
  • Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
  • Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
  • Performs other duties as assigned

Minimum Education

High school diploma or GED required; Bachelor's degree preferred.

Minimum Experience

  • Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.
  • In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
  • Bachelor's Degree (preferred).

Knowledge Skills and Abilities

  • Ability to inspire a shared vision and empower and motivate a team
  • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
  • Proven ability to apply sound business judgment to establish and accomplish goals
  • Verbal and written communication skills necessary to communicate with various audience levels and group sizes
  • Ability to effectively provide employees instruction on process and practice
  • Ability to read, interpret and draw conclusions from numerical data and written information
  • Software skills, including use of Microsoft Office software and web-based applications
  • Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications
  • Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

  • May need to lift and carry up to 50 pounds
  • May work in hot or cold temperatures
  • May work in an environment with loud noise and fumes
  • Minimal travel required

Preferred Qualifications: The desired location for this position would be Charlotte, NC. Employees will be required to work at the FedEx location five days a week.

Pay Transparency:

Pay:

Additional Details: This a late night/early morning Ops Supervisor position.


For details on our comprehensive benefits, click here.


Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

Employment Type: FULL_TIME