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Night Call Centre Jobs (NOW HIRING)

The Medicus Firm

Metro Florida | NO NIGHT CALL

Tampa, FL · On-site

$13.75 - $18/hr

OBGYN No Night Call Florida Position Highlights: An organization committed to mindfulness! Avoid burnout withno night call responsibilities 860+ bed hospital with Level III NICU Multiple Da Vinci XI ...

Legacy Parking LLC

Call Center Representative

Chicago, IL · On-site

$17.75/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Excellent verbal and written communication skills Must have weekend and night availability - shift ...

Legacy Parking

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Excellent verbal and written communication skills Must have weekend and night availability - shift ...

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Night Call Centre information

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$10

$17

$25

How much do night call centre jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for night call centre in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a night call centre job?

Night call centre jobs involve working in a customer service or support role during overnight hours. Employees handle inbound or outbound calls, assist customers with their inquiries, resolve issues, and may also perform data entry or technical support tasks. These roles are crucial for businesses that require 24/7 customer support, such as telecommunications, banking, healthcare, and travel industries. Night shifts can offer higher pay rates and are suitable for those who prefer or need to work outside traditional daytime hours.

What are the key skills and qualifications needed to thrive as a night call centre agent, and why are they important?

To thrive as a Night Call Centre Agent, you need excellent verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is usually required, and some employers may seek experience with ticketing systems or industry-specific platforms. Strong problem-solving abilities, patience, and resilience to manage challenging situations and irregular hours are standout soft skills. These competencies ensure effective customer service, issue resolution, and maintain service quality during overnight shifts when support is often critical.

What unique challenges do night call centre employees typically face, and how can they be managed?

Night call centre employees often encounter challenges such as adjusting to irregular sleep schedules, maintaining alertness during late hours, and handling customer inquiries from different time zones. To manage these, it's important to establish a consistent sleep routine, take scheduled breaks to stay refreshed, and utilize company-provided wellness resources. Supportive team structures and regular check-ins with supervisors can also help employees stay connected and motivated during overnight shifts.

What is the difference between Night Call Centre vs Customer Service Representative?

AspectNight Call CentreCustomer Service Representative
Work HoursPrimarily overnight or late shiftsDaytime or standard business hours
Work EnvironmentCall centers, often in a 24/7 settingOffice or retail settings, sometimes remote
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, customer focus
Common CertificationsNone typically required, but customer service training helpfulNone typically required, but customer service training helpful

Night Call Centres and Customer Service Representatives share similar skills like communication and problem-solving. However, Night Call Centres operate mainly during overnight hours in call center environments, while Customer Service Representatives often work during daytime hours in various settings. Both roles focus on assisting customers, but their schedules and work environments differ significantly.

What cities are hiring for Night Call Centre jobs?

Cities with the most Night Call Centre job openings:

What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

What are popular job titles related to Night Call Centre jobs?

For Night Call Centre jobs, the most frequently searched job titles are:

Infographic showing various Night Call Centre job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Metro Florida | NO NIGHT CALL

Tampa, FL • On-site

The Medicus Firm
Recruiting and Staffing Services • 51 - 200 employees
Learn more about The Medicus Firmexternal

$13.75 - $18/hr

Other

Re-posted 3 days ago

Job description

OBGYN No Night Call Florida Position Highlights: An organization committed to mindfulness! Avoid burnout withno night call responsibilities 860+ bed hospital with Level III NICU Multiple Da Vinci XI robots and blocked OR time! $225 million dollar Women & Childrens Hospital attached to the main campus! Join a group of (5) core faculty obstetricians supported by midwives and nurse practitioners About the Community: Ranked "#1 City to Buy a House in the U.S." by Business Insider Enjoy living 30 minutes from Disney World and easy access to Florida's most pristine beaches Year-round sunshine, delicious restaurants, unique shops, and highly rated schools Cost of living below the national average, diverse housing options, and NO STATE INCOME TAX! Job Reference: OBG 23026

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