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Night Call Center Jobs in Fulton, MD (NOW HIRING)

... a great night's sleep. Essential Duties and Responsibilities * Engage with customers and team ... Additional Experience: 1 year of telecommunications or call center experience is preferred.

... a great night's sleep. Essential Duties and Responsibilities * Engage with customers and team ... Additional Experience: 1 year of telecommunications or call center experience is preferred.

... a great night's sleep. Essential Duties and Responsibilities * Engage with customers and team ... Additional Experience: 1 year of telecommunications or call center experience is preferred.

... provide night / weekend on-call support for mission critical databases. Review all daily on-call ... Cisco platforms, call center features and operations. • Ability to resolve technical ...

Reston Hospital Center * City/State: Reston, Virginia * Address: 1850 Town Center Parkway, Reston ... Call: Required Unit Information * Cath Lab: Currently 1 Cath Lab * Recovery Area: 9-bed pre/post ...

Reston Hospital Center * City/State: Reston, Virginia * Address: 1850 Town Center Parkway, Reston ... Call: Required Unit Information * Cath Lab: Currently 1 Cath Lab * Recovery Area: 9-bed pre/post ...

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Night Call Center information

See Fulton, MD salary details

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$16

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How much do night call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for night call center in Fulton, MD is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is a night call center?

A night call center is a customer support facility that operates during nighttime hours, typically to provide assistance to customers outside of regular business times. These centers handle inbound and outbound calls, addressing customer inquiries, technical issues, or service requests overnight. Night call centers are essential for businesses that serve customers across different time zones or require 24/7 support. Employees working in night call centers often follow rotating or fixed overnight shifts and need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a night call center representative?

To thrive as a Night Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is essential. Excellent listening, patience, and stress management skills help you stand out, especially during high-pressure or late-night situations. These competencies are critical for delivering consistent customer support, resolving issues efficiently, and maintaining service quality during non-standard hours.

What are some common challenges faced by night call center agents and how can they be managed?

Night call center agents often encounter challenges such as maintaining alertness during late hours and managing fatigue. To address these issues, teams typically encourage regular breaks, provide access to healthy snacks, and ensure a supportive work atmosphere. Additionally, night shifts may have fewer supervisors on-site, so strong communication skills and the ability to work independently are essential. Many centers also offer training and wellness programs to help agents adapt to night schedules and maintain work-life balance.

What is the difference between Night Call Center vs Customer Service Representative?

AspectNight Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late shiftsDaytime or flexible hours
Work EnvironmentCall centers, often in a 24/7 settingOffice or remote, daytime hours
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

Night Call Center roles focus on providing support during overnight hours, often in specialized call centers, while Customer Service Representatives typically work during daytime hours in various industries. Both roles require strong communication skills and customer service experience, but their schedules and work environments differ significantly.

What are the most commonly searched types of Call Center jobs in Fulton, MD? The most popular types of Call Center jobs in Fulton, MD are:
What cities near Fulton, MD are hiring for Night Call Center jobs? Cities near Fulton, MD with the most Night Call Center job openings:

Cornea Ophthalmologist | Faculty Position | Paid Call | GW Capital Medical Group | Washington, DC

Universal Health Services

Washington, DC • On-site

$300K - $400K/yr

Full-time, Part-time, Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers


Job description

The George Washington University Capital Medical Group is seeking a Board Certified or Board Eligible Cornea Ophthalmologist to join a respected academic ophthalmology program in the heart of Washington, DC. This position offers a rare blend of highquality clinical practice, advanced corneal surgery, and handson medical student and resident education.

Candidates will have the opportunity to develop a high volume practice to manage complex corneal and anterior segment diseases, perform cuttingedge procedures, and contribute to training the next generation of ophthalmologists within a collaborative, wellsupported environment.

Quick Facts

  • Employment Type: Full-time (part-time and per diem may be considered)
  • Schedule/Hours: 8 am-5 pm
  • Call: Shared and well-paid
  • Patient Volume: 30-40 patients daily (excluding surgery and admin time)
  • Location: Washington, DC
  • Practice Setting: George Washington Hospital and GW Capital Medical Group (formerly known as Medical Faculty Associates)
  • Support Team: Administrative Assistant, Ophthalmic Technician
  • EMR: Epic
  • Academic Teaching Opportunity: Educate and mentor residents and students with potential leadership opportunities

Responsibilities

  • Provide management of external disease, anterior segment and cornea procedures like DMEK, DSAEK, PK, refractive surgery (LASIK/PRK), collagen cross-linking, and cataract surgeries to a diverse patient population
  • Educate medical students and ophthalmology residents through didactics and clinical encounters
  • Contribute to the coverage of the GW Hospital Emergency Department. This call is shared with other members and paid per night. 

Compensation & Benefits 

  • Salary: Competitive compensation in the $300K-$400K range, RVU based system with an incentive bonus and separately paid call coverage
  • Commencement Bonus and Relocation Reimbursement
  • Health, Dental, Vision, & Retirement 
  • Malpractice coverage, CME, PTO and more incentives
  • Position qualifies under PSLF 

Qualifications

  • Board Certified or Board Eligible by the American Board of Ophthalmology
  • Fellowship trained in Cornea
  • Experience and interest in academic settings preferred
  • Eligible for licensure in the District of Columbia

About the Capital Medical Group

Providers with Capital Medical Group deliver high-quality primary care, health screenings and advanced specialized care to adults of the District, Maryland, and Virginia (DMV). At Capital Medical Group, our specially trained and highly experienced physicians and caregivers treat a wide range of conditions using advanced technologies and minimally invasive techniques. Formerly known as Medical Faculty Associates, we offer wellness services, geriatric services, women’s services, and internal medicine, along with specialty care including gastroenterology, a full suite of surgical services, orthopedic services, cardiology, pulmonary medicine, ophthalmology, and more through a network of nearly 20 hospital and care locations, including GW University Hospital, Cedar Hill Regional Medical Center, and GW Urgent Care, as well as affiliated sites. We are proud to deliver equitable care to neighbors and communities across the region.  Our academic affiliation is with the George Washington University School of Medicine and Health Sciences. 

Living in Washington, DC

Washington, DC is known as the seat of American democracy, often recognized for its iconic monuments, world-class museums, and rich political history. It is well known for the National Mall and its historic landmarks, but there is so much more to life in the District, Maryland, and Virginia (DMV). The region also has renowned theaters and performance venues, professional sports teams, award-winning dining options, and gorgeous parks and recreation areas nestled in and adjacent to the city, where residents can enjoy the outdoors. And, being an area with three major airports, coupled with its location that is just a few hours from the beaches of Maryland and Delaware, the Shenandoah Mountains or New York City, all types of experiences are within reach. From the charming neighborhoods of Georgetown and Capitol Hill, to the vibrant and thriving communities in the suburbs of Maryland and Northern Virginia, there are many wonderful communities of people and families who call the DMV home. These communities are served by world-class educational institutions, including some of the nation’s leading public and private schools and universities. Simply put, the DMV is a place where history, opportunity, and community converge to make it one of the most dynamic and desirable places to live in the nation.

Apply today or for more details contact:

Dr. April Heiselt

UHS In-House Physician Recruiter

Capital Medical Group

april.heiselt@uhsinc.com

(662) 648-9999     

             


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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US