CALL CENTER REPRESENTATIVE
$15.25 - $19.25/hr
Call Center experience in the medical field is required! Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
$15.25 - $19.25/hr
Call Center experience in the medical field is required! Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
$15.25 - $19.25/hr
Call Center experience in the medical field is required! Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
Pikesville, MD · On-site
$15.25 - $19.25/hr
Call Center experience in the medical field is required! Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
Pikesville, MD · On-site
$15.25 - $19.25/hr
Call Center experience in the medical field is required! Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
Pikesville, MD · On-site
$15.25 - $19.25/hr
Call Center experience in the medical field is required. Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
Pikesville, MD · On-site
$15.25 - $19.25/hr
Call Center experience in the medical field is required. Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer ...
Bethesda, MD · On-site
Experience in a medical or emergency call center environment * Familiarity with Avaya or similar call center platforms Education Requirements * High school diploma or equivalent required Additional ...
Bethesda, MD · On-site
Experience in a medical or emergency call center environment * Familiarity with Avaya or similar call center platforms Education Requirements * High school diploma or equivalent required Additional ...
Be Seen First
Rockville, MD · On-site
$24 - $28/hr
Proven customer service experience, preferably in a call center environment. Strong communication ... skills, both verbal and written. Proficiency in using call center software and CRM systems. Ability ...
Quick apply
Be Seen First
Rockville, MD · On-site
$24 - $28/hr
Proven customer service experience, preferably in a call center environment. Strong communication ... skills, both verbal and written. Proficiency in using call center software and CRM systems. Ability ...
Washington, DC · On-site
$17 - $22.25/hr
Proven experience in a call center or customer service role * Excellent verbal and written communication skills * Strong listening and problem-solving abilities * Ability to remain calm and ...
Washington, DC · On-site
$17 - $22.25/hr
Proven experience in a call center or customer service role * Excellent verbal and written communication skills * Strong listening and problem-solving abilities * Ability to remain calm and ...
Washington, DC · On-site
$49K - $87K/yr
Experience * 1-2 years Customer Service and/or Call Center Operations Experience preferred * 1-2 years Supervisory Experience preferred * One year of relevant professional-level work experience may ...
Washington, DC · On-site
$49K - $87K/yr
Experience * 1-2 years Customer Service and/or Call Center Operations Experience preferred * 1-2 years Supervisory Experience preferred * One year of relevant professional-level work experience may ...
$16 - $26/hr
Proven experience in a call center or customer service role * Excellent verbal and written communication skills * Strong listening and problem-solving abilities * Ability to remain calm and ...
Quick apply
$16 - $26/hr
Proven experience in a call center or customer service role * Excellent verbal and written communication skills * Strong listening and problem-solving abilities * Ability to remain calm and ...
Baltimore, MD · On-site
Call Center Associate We are seeking a Call Center Associate to join our team! You will be ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...
Baltimore, MD · On-site
Call Center Associate We are seeking a Call Center Associate to join our team! You will be ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...
Washington, DC · On-site
$18 - $22.75/hr
Call Center Representative We are seeking a Call Center Representative to join our team! You will ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...
Washington, DC · On-site
$18 - $22.75/hr
Call Center Representative We are seeking a Call Center Representative to join our team! You will ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...
Washington, DC · On-site +1
$17 - $22.25/hr
A call center job you can be proud of! * We work to make the country a more equitable, fair, and ... Fundraisers of all backgrounds, no experience needed We can train working mothers or fathers Great ...
Washington, DC · On-site +1
$17 - $22.25/hr
A call center job you can be proud of! * We work to make the country a more equitable, fair, and ... Fundraisers of all backgrounds, no experience needed We can train working mothers or fathers Great ...
Fulton, MD · On-site
$15.75 - $19.50/hr
Clearly communicate and remind callers of our cancellation and no-show policies. * Answer general ... Qualifications: * At least 1 year of customer service experience working within a clinical ...
Fulton, MD · On-site
$15.75 - $19.50/hr
Clearly communicate and remind callers of our cancellation and no-show policies. * Answer general ... Qualifications: * At least 1 year of customer service experience working within a clinical ...
Rockville, MD · On-site
$15.25 - $20.25/hr
Position: Support Center / Call Center Agent Duration: Long-term Location: Rockville, MD Musts * Very coachable and present themselves very professionally on phone, and like talking to people
Rockville, MD · On-site
$15.25 - $20.25/hr
Position: Support Center / Call Center Agent Duration: Long-term Location: Rockville, MD Musts * Very coachable and present themselves very professionally on phone, and like talking to people
Ellicott City, MD · On-site
$17 - $18/hr
Call Center Representative Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored ...
Ellicott City, MD · On-site
$17 - $18/hr
Call Center Representative Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored ...
Baltimore, MD · On-site
$16.75 - $20.75/hr
Experience working with individuals experiencing homelessness or from low-income communities ... As a Call Center Specialist, you'll have the opportunity to: * Make a meaningful impact every day ...
Baltimore, MD · On-site
$16.75 - $20.75/hr
Experience working with individuals experiencing homelessness or from low-income communities ... As a Call Center Specialist, you'll have the opportunity to: * Make a meaningful impact every day ...
Columbia, MD · On-site
$16 - $20/hr
Experience: * Three to five years related call center or front office medical experience. * Broad understanding of ICD-9 and CPT coding practices. * Proficiency in the use and application of personal ...
Columbia, MD · On-site
$16 - $20/hr
Experience: * Three to five years related call center or front office medical experience. * Broad understanding of ICD-9 and CPT coding practices. * Proficiency in the use and application of personal ...
Baltimore, MD · On-site
$17.50 - $20/hr
Experience working with individuals experiencing homelessness or from low-income communities ... As a Call Center Specialist, you'll have the opportunity to: * Make a meaningful impact every day ...
Quick apply
Baltimore, MD · On-site
$17.50 - $20/hr
Experience working with individuals experiencing homelessness or from low-income communities ... As a Call Center Specialist, you'll have the opportunity to: * Make a meaningful impact every day ...
Informs patients of No-Show policy in a compassionate manner. Offers solutions to include ... Education and Experience Required: * An associate degree or 2 years of equivalent work experience ...
Informs patients of No-Show policy in a compassionate manner. Offers solutions to include ... Education and Experience Required: * An associate degree or 2 years of equivalent work experience ...
Experience in a medical or emergency call center environment * Familiarity with Avaya or similar call center platforms Education Requirements * High school diploma or equivalent required Additional ...
Experience in a medical or emergency call center environment * Familiarity with Avaya or similar call center platforms Education Requirements * High school diploma or equivalent required Additional ...
Baltimore, MD · On-site
$16.75 - $20.75/hr
* Salary: 19-23/hr based on experience * Preference of being local to an Absolutecare Care Center ... help reduce no-show rates. * Route, screen, and escalate concerns appropriately based on ...
New
Baltimore, MD · On-site
$16.75 - $20.75/hr
* Salary: 19-23/hr based on experience * Preference of being local to an Absolutecare Care Center ... help reduce no-show rates. * Route, screen, and escalate concerns appropriately based on ...
New
$10.56 - $11.82
1% of jobs
$11.82 - $13.08
4% of jobs
$13.08 - $14.34
9% of jobs
$15.42 is the 25th percentile. Wages below this are outliers.
$14.34 - $15.60
13% of jobs
$15.60 - $16.86
22% of jobs
The median wage is $16.95 / hr.
$16.86 - $18.12
22% of jobs
$18.58 is the 75th percentile. Wages above this are outliers.
$18.12 - $19.38
14% of jobs
$19.38 - $20.64
8% of jobs
$20.64 - $21.90
4% of jobs
$21.90 - $23.16
3% of jobs
$23.16 - $24.42
1% of jobs
$10
$17
$24
To excel in a Call Center (No Experience) role, strong communication skills, active listening, and a high school diploma or equivalent are typically required. Basic computer literacy is necessary, as you'll often use customer relationship management (CRM) software and multi-line phone systems, with on-the-job training provided. Patience, adaptability, and a positive attitude help new hires build rapport with customers and manage high-call volumes. These qualities are essential for providing excellent customer service and resolving issues efficiently in a fast-paced environment.
For those new to call center work, your day typically involves handling inbound or outbound calls, assisting customers with their questions, troubleshooting issues, and updating records in various computer systems. You will often follow scripts or guidelines while developing a better understanding of company products or services through ongoing training. Expect a structured environment with clear goals and support from team leads or supervisors who are there to help you learn as you go. Over time, you'll gain confidence, improve your problem-solving skills, and may have opportunities to advance to more specialized or supervisory roles within the company.
$15.25 - $19.25/hr
Full-time, Per diem
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Description
Call Center RepresentativeAt Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.
We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience  in the medical field is required!
 Our ideal candidates must be willing to work in a team environment, high volume call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.
Shift: Monday - Friday 8:30 am - 4:30 pm
The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone. The Call Center Representative  is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.
The Call Center Representative  must be detail oriented and possess the ability to multi-task to ensure that all company protocols are being performed efficiently and accurately.
The Call Center Representative will perform duties including but not limited to:
Requirements:
Benefits
Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.