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Night Call Center Jobs in Fulton, MD (NOW HIRING)

... Night Weekend Warrior Job Summary: Ridgeway Rehab Center, a beautiful 61-bed skilled nursing ... Answer call lights promptly Qualifications: * CNA-1 in Maryland * Previous experience in long-term ...

RN - LTACH

Baltimore, MD ยท On-site

$2.6K/wk

Details Client Name Levindale Hebrew Geriatric Center and Hospital - Qualivis Job Type Travel ... night shifts available. Submit your resume and experience the Prime difference or call 866-991-0900 ...

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Night Call Center information

See Fulton, MD salary details

$10

$16

$24

How much do night call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for night call center in Fulton, MD is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is a night call center?

A night call center is a customer support facility that operates during nighttime hours, typically to provide assistance to customers outside of regular business times. These centers handle inbound and outbound calls, addressing customer inquiries, technical issues, or service requests overnight. Night call centers are essential for businesses that serve customers across different time zones or require 24/7 support. Employees working in night call centers often follow rotating or fixed overnight shifts and need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a night call center representative?

To thrive as a Night Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is essential. Excellent listening, patience, and stress management skills help you stand out, especially during high-pressure or late-night situations. These competencies are critical for delivering consistent customer support, resolving issues efficiently, and maintaining service quality during non-standard hours.

What are some common challenges faced by night call center agents and how can they be managed?

Night call center agents often encounter challenges such as maintaining alertness during late hours and managing fatigue. To address these issues, teams typically encourage regular breaks, provide access to healthy snacks, and ensure a supportive work atmosphere. Additionally, night shifts may have fewer supervisors on-site, so strong communication skills and the ability to work independently are essential. Many centers also offer training and wellness programs to help agents adapt to night schedules and maintain work-life balance.

What is the difference between Night Call Center vs Customer Service Representative?

AspectNight Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late shiftsDaytime or flexible hours
Work EnvironmentCall centers, often in a 24/7 settingOffice or remote, daytime hours
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

Night Call Center roles focus on providing support during overnight hours, often in specialized call centers, while Customer Service Representatives typically work during daytime hours in various industries. Both roles require strong communication skills and customer service experience, but their schedules and work environments differ significantly.

What are the most commonly searched types of Call Center jobs in Fulton, MD? The most popular types of Call Center jobs in Fulton, MD are:
What cities near Fulton, MD are hiring for Night Call Center jobs? Cities near Fulton, MD with the most Night Call Center job openings:

PHYSICIAN - MED/PEDS OR PEDS

Johns Hopkins Community Physicians

Baltimore, MD โ€ข On-site

Other

Posted 13 days ago


Job description

Job Posting

Johns Hopkins Community Physicians (JHCP) is looking for a MED/PEDS or PEDS physician to join our East Baltimore Medical Center (EBMC) practice. Johns Hopkins Community Physicians serves Maryland, Northern Virginia and Washington DC with over 40 locations.

Benefits:

  • Full-time - 32 hours clinical and 8 hours admin
  • Admin time may be remote
  • Night call once per month
  • CME allowance
  • Protected time off
  • Malpractice insurance
  • Productivity model includes bonus eligibility
  • Dedicated medical assistant support

Our Providers and leaders are highly engaged and committed to teamwork. At JHCP you will work beside the unequaled talent of Johns Hopkins nurses and staff and enjoy extensive benefits and opportunities for personal and professional growth. Our Medical Leadership team are all practicing in our clinics.

Through the diverse backgrounds and experiences of our employees, we are able to deliver on the promise to improve the health of the communities we serve!

Put your passion to care towards our role as a Hopkins Provider, where you'll be responsible for providing the exceptional quality of primary care that our patients expect. You'll enjoy regular hours ample time for work life balance.

Requirements:

  • MD License in the State of Maryland required
  • CPR Certification required

We offer a competitive salary, signing bonuses, excellent benefits and the opportunity to practice high-quality medicine as part of the Johns Hopkins Health System.

Together we will deliver the Promise of Medicine!

Salary Range: Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.