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The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.
HIRING RANGE: $28.44 - $32.76/hour
This position is responsible for performing a variety of criminal justice-related information management duties consistent with established procedures, statutes, and regulations. Problem Solving, decision making, and multi-tasking in a dynamic environment are activities representative of this Police Department occupational group.
ESSENTIAL FUNCTIONS
• Achieve and maintain certification as a Colorado Crime Information Center (CCIC) terminal operator.
• Authorize release of impounded vehicles.
• Enter, maintain, confirm, and cancel municipal and county arrest warrants.
• Process cash and surety bonds for municipal and county prisoners.
• Receive, duplicate, distribute, and maintain offense incident, accident, and supplemental reports generated by all police divisions.
• Research requests for information received in person, by telephone, and by mail from police personnel, other criminal justice agencies, city departments, insurance companies, and the public.
• Review, interpret, classify and code reports to produce statistics for departmental, regional, and national use.
• Verify and enter selected alpha-numeric data into local, state, and national criminal records systems.
• Generate statistical data for use by the department, citizens, and other criminal justice agencies and monitor and verify the correct coding for National Incident-Based Reporting System (NIBRS).
• Process money transactions, checks and/or cash from customers for fees including police reports, fingerprinting, VIN inspections, etc.
• Process reports received via the Lakewood Police Department Internet Reporting System
• Provide system training for agents including entering reports and correcting NIBRS errors.
• Must be able to interact with others in a positive manner.
• Requires regular and prompt attendance.
IMPORTANT JOB FUNCTIONS
• Review procedures, weekly updates in the Section newsletter, department manuals, CCIC newsletters, training bulletins, crime watch bulletins, and other resources to maintain job knowledge and specific familiarity with every police division due to constant changes.
• Conduct audits of warrants and summons books.
• Assist co-workers and volunteers; participate in cross-training programs.
• Prepare source documents for replication and storage. Move boxes of files weighing up to 30 pounds.
ORGANIZATIONAL RELATIONSHIPS
Supervision Received
Receives general supervision from the Records Supervisor.
Supervision Given
None.
ESSENTIAL QUALIFICATIONS (Knowledge, Skills and Abilities)
Education
High school diploma or equivalent.
Experience
Previous clerical/office or data entry experience, as well as previous customer service experience.
Licensure/Certification/Registration
Ability to become NCIC/CCIC certified.
Other Knowledge, Skills and Abilities
• Above average communication skills.
• Attention to detail.
• Ability to deal effectively with unpleasant, belligerent or hostile individuals in person and over the telephone.
• Ability to maintain accuracy during frequent interruptions and heavy office traffic.
• Ability to structure computer database searches and retrieve information quickly.
• Ability to interpret and apply written guidelines and use precedents to resolve problems.
• Ability to exercise sound judgment in prioritizing work and applying procedures.
• Logical thinking and decision making skills.
• Ability to discern differences between original and duplicate documents.
• Ability to maintain confidentiality.
• Neat and legible handwriting.
• Ability to work independently and in a team environment.
• Ability to successfully pass a polygraph examination, reference checks, background investigation and hair follicle drug test.
• Ability to work varying shifts, including nights, weekends and holidays.
• Due to training and technical skills required, a one-year probationary period is required.
• Bi-lingual (Spanish-speaking) ability is a desirable qualification.
• Ability to respect and work with diverse personalities.
• Ability to show respect for cultural differences.
• Ability to build and maintain teamwork within the work environment.
• Due to the nature of the work, an employee in this position is considered essential. Essential personnel are determined by the chain of command, the type of emergency and the human resources needed.
Testing includes: Interview(s), data entry/typing/attention to detail test, polygraph, background investigation, and UA drug test.
PREFERRED QUALIFICATIONS
• Prior experience with shift work.
• Law enforcement/criminal justice background.
• Data entry accuracy at the equivalent of 5,000 keystrokes per hour (testing required).
LIGHT WORK: Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work
Physical Demands
Bend or position self to move items from higher place to lower place or vice versa
Sit, stand or be stationary
Talk, hear, converse, communicate, or exchange information
Use of hands and/or fingers in a repetitive motion to handle, pinch, grasp, move, feel, and inspect, etc.
Walk, ascend, descend on both even and uneven terrain
Vision to include distance, depth perception, peripheral and color
Environmental Conditions may include
Office settings
Physical Requirements - No Physical Needed
Lift, carry, push, pull, move, or positions from all levels up to 30 lbs. with or without assistance
Pay Range
$25.15-$32.67
Background and reference checks will be conducted for all regular and some variable/seasonal positions.