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Nexidia Jobs (NOW HIRING)

CEDENT

Nexidia Solution Architect

$40 - $60/hr

Design and configure Nexidia to automate call QA rubric . * Evaluate call intents, call trees, escalation processes, and reporting . * Collaborate with stakeholders to ensure successful ...

Ampcus Inc

Software Engineer

Little Rock, AR · On-site

... Nexidia, or Call Miner - 4-8 years experience with functional test software development in a manufacturing environment Two or more years' experience required supporting Windows servers in a ...

TriOptus LLC

Call Center Customer Service Professional - IV

$15.75 - $20.50/hr

Conduct call observations using an online observation system, Verint (call recording system), and Nexidia (data mining system) to deliver core customer experience data, analysis, and recommendations ...

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

Lead testing across platforms like NICE CXone, Dynamics 365, Nexidia, and Hammer * Collaborate with cross-functional teams to define quality standards and ensure coverage * Use Hammer (or another ...

NICE

Director, Business Consulting, VRS, CX

OR · On-site +1

Familiarity with NICE CXone, Enlighten Interaction Analytics, Nexidia, or comparable Interaction / Speech / Text Analytic platforms is required. * Expertise in Interaction / Speech / Text analytics ...

NICE

Director, Business Consulting, VRS, CX

Familiarity with NICE CXone, Enlighten Interaction Analytics, Nexidia, or comparable Interaction / Speech / Text Analytic platforms is required. * Expertise in Interaction / Speech / Text analytics ...

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Nexidia information

See salary details

$45K

$102.8K

$121.5K

How much do nexidia jobs pay per year?

As of Aug 23, 2026, the average yearly pay for nexidia in the United States is $102,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Nexidia?

A Nexidia job typically involves working with speech analytics, customer interactions, and data analysis using Nexidia's software solutions. Nexidia, a part of NICE, specializes in advanced speech and interaction analytics to help businesses improve customer service and operational efficiency. Roles may include positions in data analysis, software engineering, or customer support, depending on the specific job function. Employees in these roles often work with AI-driven insights to analyze and improve customer interactions.

What does a Nexidia analyst do?

A Nexidia Analyst is a professional who specializes in using Nexidia’s software solutions for audio and speech analytics. They typically analyze recorded conversations—such as customer service calls—to extract insights, ensure compliance, and improve business processes. Their work involves setting up queries, interpreting data, and reporting on trends or anomalies found within large volumes of audio data. Nexidia Analysts are often found in industries like contact centers, financial services, and legal e-discovery, where understanding spoken interactions is critical.

What are the key skills and qualifications needed to thrive as a Nexidia analyst?

To thrive as a Nexidia Analyst, you need a strong background in data analysis, speech analytics, and experience with call center processes, typically supported by a degree in information technology, computer science, or a related field. Familiarity with Nexidia software, SQL databases, and analytics platforms is essential, and certifications in speech analytics or business intelligence tools can be beneficial. Analytical thinking, attention to detail, and effective communication are crucial soft skills for interpreting data and presenting actionable insights to stakeholders. These skills enable accurate analysis of customer interactions, leading to improved service quality and business performance.

What are some common challenges faced by Nexidia analysts when working with large-scale audio data sets?

Nexidia Analysts often work with vast amounts of audio data, which can present challenges such as ensuring data quality, managing storage requirements, and efficiently processing files for analysis. Additionally, handling different audio formats and maintaining accuracy in speech analytics can require specialized technical skills. Collaborating closely with IT teams and subject matter experts is essential to streamline workflows and address any technical hurdles that arise during large-scale projects.

What is the difference between Nexidia vs Data Analyst?

AspectNexidiaData Analyst
Required CredentialsTypically requires knowledge of audio/video analysis, speech analytics, and related software toolsRequires degrees in statistics, mathematics, or related fields; proficiency in data analysis tools
Work EnvironmentOften in tech, security, or media companies focusing on multimedia data processingIn various industries including finance, marketing, and healthcare, analyzing data sets
Industry UsageUsed mainly in media, security, and multimedia analysis sectorsWidely used across multiple industries for data-driven decision making

While Nexidia specializes in multimedia and speech analytics software, Data Analysts focus on interpreting structured data to inform business decisions. Both roles require analytical skills but differ in tools, industry focus, and daily tasks.

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Nexidia jobs near you
Infographic showing various Nexidia job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $102,833 per year, or $49.4 per hour.

Nexidia Solution Architect

CEDENT

Remote

$40 - $60/hr

Contractor

Medical, Dental, Vision

Re-posted 21 days ago

Job description


Key Responsibilities:
  • Set up queries and analytics for NICE Nexidia implementation.
  • Customize reports and dashboards to meet client needs.
  • Design and configure Nexidia to automate call QA rubric.
  • Evaluate call intents, call trees, escalation processes, and reporting.
  • Collaborate with stakeholders to ensure successful implementation and business value.
  • Conduct testing to validate configurations and system performance.
  • Ensure best practices in solution architecture and configuration.
Must-Have Skills:

 Nexidia (Implementation, Configuration, Analytics)
  Testing (System and Functional Testing)

Nice-to-Have Skills:

 Public Service experience
Compensation 
Hourly Rate Range - $40-$60/ hr 
Benefits Offered:
[Health, Dental, Vision Insurance]
Deadline: Applications accepted until 10/30/2025 at 11:59 PM CST
We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.

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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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