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Newspaper Customer Service Representative Jobs (NOW HIRING)

BusinessJet.com

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

... newspapers. * Complete opening and closing duties as assigned by the CSR/FLA Management. * Communicate clearly and assist the shift coordinator with aircraft call ins, parking, and other ramp ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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Newspaper Customer Service Representative information

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How much do newspaper customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for newspaper customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a newspaper customer service representative do?

A Newspaper Customer Service Representative assists subscribers and customers with questions or issues related to newspaper delivery, subscriptions, billing, and account management. They handle inquiries by phone, email, or online chat, resolve complaints such as missed deliveries, process subscription changes, and provide information about products and services. Their goal is to ensure customer satisfaction and maintain positive relationships between the newspaper and its readers.

What are the key skills and qualifications needed to thrive as a newspaper customer service representative?

To thrive as a Newspaper Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is typically required. Patience, problem-solving abilities, and a customer-focused attitude help representatives handle subscriber issues and build positive relationships. These skills ensure efficient resolution of inquiries, customer satisfaction, and retention in a service-driven environment.

What are some common challenges a newspaper customer service representative faces when handling subscriber concerns?

Newspaper Customer Service Representatives often encounter challenges such as managing delivery issues, addressing billing discrepancies, and assisting with subscription changes. Balancing high call volumes while maintaining a positive and solution-oriented attitude can be demanding, especially during peak times like holidays or major news events. Successful representatives develop strong communication and problem-solving skills, and they frequently collaborate with distribution and billing departments to resolve subscriber concerns efficiently.

What is the difference between Newspaper Customer Service Representative vs Newspaper Sales Associate?

AspectNewspaper Customer Service RepresentativeNewspaper Sales Associate
Primary RoleHandles customer inquiries, subscriptions, and complaints related to the newspaperPromotes and sells newspaper subscriptions and advertising space
Work EnvironmentCustomer service centers, call centers, or in-office settingsSales offices, in-person at events, or door-to-door
Required SkillsCommunication, problem-solving, customer service experienceSales techniques, persuasion, product knowledge
Common CertificationsNone typically required, but customer service training helpfulSales training or certification may be advantageous

While both roles involve interaction with newspaper products, the Newspaper Customer Service Representative focuses on assisting existing customers with inquiries and issues, whereas the Newspaper Sales Associate actively seeks new subscriptions and advertising sales. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Newspaper Customer Service Representative jobs?

For Newspaper Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Newspaper Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Denver, CO

Customer Service Representative at Charlie
See more jobs at Customer Service Representative at Charlieexternal

$16.50 - $22.50/hr

Full-time

Re-posted 26 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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