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How much do newspaper circulation jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for newspaper circulation in the United States is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $7.21 and $20.19 per hour, depending on experience, location, and employer.

What is a Newspaper Circulation job?

A Newspaper Circulation job involves managing the distribution and delivery of newspapers to subscribers, retailers, and vending locations. Responsibilities may include coordinating delivery routes, overseeing carriers, handling customer service inquiries, and ensuring timely distribution. The goal is to maintain and grow circulation numbers while resolving any delivery issues. This role often requires organization, problem-solving skills, and knowledge of logistics.

What are the key skills and qualifications needed to thrive in the Newspaper Circulation position, and why are they important?

To thrive in Newspaper Circulation, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with database management systems, route planning software, and basic office tools like spreadsheets is beneficial. Excellent customer service, communication, and problem-solving skills help you address subscriber inquiries and coordinate with distribution teams. These skills ensure timely, accurate delivery of newspapers and high subscriber satisfaction in a fast-paced environment.

What are some typical daily responsibilities in a Newspaper Circulation job?

In a Newspaper Circulation role, your daily tasks may include managing subscriber lists, coordinating delivery routes, handling customer service inquiries, and resolving delivery issues. You'll often work closely with distribution staff and drivers to ensure newspapers are delivered on time and to the correct locations. Data entry, overseeing subscription renewals, and monitoring inventory are also common parts of the job. The role combines office tasks with interactions across departments, offering a dynamic workday and the chance to build strong organizational skills.

More about Newspaper Circulation jobs
What are the most commonly searched types of Newspaper Circulation jobs? The most popular types of Newspaper Circulation jobs are:
What states have the most Newspaper Circulation jobs? States with the most job openings for Newspaper Circulation jobs include:
What job categories do people searching Newspaper Circulation jobs look for? The top searched job categories for Newspaper Circulation jobs are:
Newspaper Circulation jobs near you
Infographic showing various Newspaper Circulation job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $31,138 per year, or $15 per hour.
Circulation Call Center Representative

Circulation Call Center Representative

CherryRoad Technologies

Hutchinson, KS • On-site

$13.50 - $17.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Newspaper Circulation Call Center Representative

The Newspaper Circulation Call Center Representative is responsible for providing exceptional customer service to subscribers and prospective customers. This role handles inbound and outbound calls related to subscription inquiries, delivery issues, billing questions, account updates, retention efforts, and general support. The ideal candidate is customer-focused, detail-oriented, and able to work in a fast-paced environment while maintaining a positive and professional attitude.

Key Responsibilities:
  • Answer incoming calls from subscribers regarding delivery problems, missing papers, vacation holds, and account status.
  • Provide prompt and effective solutions while ensuring a positive customer experience.
  • Document all customer interactions accurately in the system.
  • Assist customers with starting new subscriptions, renewing existing accounts, or upgrading products.
  • Process cancellations and attempt retention through strong product knowledge and customer engagement.
  • Explain subscription options, promotions, and pricing clearly and accurately.
  • Handle billing inquiries and process payments as needed.
  • Update and maintain customer account information including addresses, delivery instructions, and contact details.
  • Communicate delivery concerns or routing issues to the distribution team for quick resolution.
  • Collaborate with supervisors and teammates to ensure consistent service quality.
  • Meet or exceed call center performance metrics, including call quality, resolution rate, and productivity standards.
  • Follow company policies, privacy guidelines, and professional communication standards in all interactions.
  • Other duties as prescribed.
Required Knowledge, Skills & Abilities:
  • Strong verbal communication and active listening skills.
  • Ability to multitask, manage time effectively, and handle stressful situations professionally.
  • Basic computer literacy and comfort navigating multiple applications.
  • Customer-focused mindset.
  • Patience, empathy, and problem-solving ability.
  • Reliable, punctual, and able to work scheduled shifts, including weekends or early mornings if required.
Education & Experience:
  • High school diploma or equivalent.
  • Previous customer service or call center experience preferred.
Working Conditions:
  • Fast-paced call center environment handling a high volume of calls.
  • Call center or office environment; remote or hybrid work may be available depending on company policy or business needs.
  • May require working holidays or peak periods related to newspaper production.

This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with this role. Management may modify or assign additional tasks as business needs evolve.

CherryRoad offers a comprehensive benefits package for full-time employees that includes health insurance (medical, dental, and vision, paid time off, paid sick time, paid holidays, and a 401(k) retirement plan with employer contributions. Part-time employees are eligible for paid sick time and the 401(k) plan.

CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under federal, state, or local law.

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