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Network Support Jobs in Allen, TX (NOW HIRING)

Confie

Network Engineer II

Dallas, TX · On-site +1

$80K - $90K/yr

Employee Assistance Program - confidential support for personal or professional challenges, at no ... Participate in network design, peer review, and configuration of Cisco devices from scratch to ...

Bosch-HomeComfort

Network Footprint Leader

Dallas, TX · On-site

$180K - $203K/yr

Develop long-term capacity plans that support evolving market demand and business expansion strategies. Optimize Network Design & Performance * Conduct advanced network modeling and scenario planning ...

Bosch-HomeComfort

Network Footprint Leader

Dallas, TX · On-site

$180K - $203K/yr

Develop long-term capacity plans that support evolving market demand and business expansion strategies. Optimize Network Design & Performance * Conduct advanced network modeling and scenario planning ...

Bosch-HomeComfort

Network Footprint Leader

Dallas, TX

$180K - $203K/yr

Develop long-term capacity plans that support evolving market demand and business expansion strategies. Optimize Network Design & Performance * Conduct advanced network modeling and scenario planning ...

MatchPoint

Network Architect

Dallas, TX · On-site

$80/hr

Network Architect Location: DFW Area, Texas Employment Type: Contract to Hire Pay Range: $80hr ... Support integration with ACI data center fabric . * Work closely with infrastructure, security, and ...

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All JobsNetwork Support JobsNetwork Support Jobs in Allen, TX

Network Support information

See Allen, TX salary details

$13

$24

$34

How much do network support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for network support in Allen, TX is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are the most commonly searched types of Network Support jobs in Allen, TX?

The most popular types of Network Support jobs in Allen, TX are:

What are popular job titles related to Network Support jobs in Allen, TX?

For Network Support jobs in Allen, TX, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Allen, TX look for?

The top searched job categories for Network Support jobs in Allen, TX are:

What cities near Allen, TX are hiring for Network Support jobs?

Cities near Allen, TX with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Allen, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,039 per year, or $24.5 per hour.

Sr Supervisor I NOC Technical Support (Hybrid)

Motorola Solutions, Inc.

Allen, TX • On-site

$60K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 157 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property and places. In our Network Operations Center (NOC), our technical teams deliver essential support and shift oversight to keep critical infrastructure and public safety networks operating flawlessly. We are "Solving for safer."
Job Description
As a Sr Technical Support Supervisor in our 24/7 Network Operations Center, you will provide shift-based operational leadership and direction to a dedicated technical support staff. You will drive operational excellence, manage incidents, and maintain service availability to help ensure our customers are connected when it matters most. Working in a people-first culture, you will empower your team through active coaching, professional development, and collaborative problem-solving. Bachelor's degree or equivalent practical experience.
Work schedule for the Sr Supervisor I NOC Technical Support role:
Day Shift
Monday - Friday, 8:00 am - 4:30 pm (Central Time)
Schedules subject to change in response to business needs.
Key Responsibilities:
Operational Leadership & Shift Oversight
  • Guide daily technical support operations to maintain service level objectives, coordinate ACD staffing, and align work schedules with dynamic operational needs
  • Monitor team performance against service level agreements (SLAs and OLAs) while fostering continuous operational improvement
  • Maintain full compliance with state and federal telecommunications outage notification regulations (including FCC mandates)

Incident Escalation & Customer Operations
  • Oversee incident response workflows to resolve critical infrastructure, service, and endpoint concerns quickly and accurately
  • Handle customer escalations collaboratively alongside senior management and internal support teams to deliver high customer satisfaction
  • Direct departmental onboarding, system account permissions, and routine administrative functions for direct reports

Team Coaching & Technical Standards
  • Conduct regular team meetings and individual performance reviews to provide constructive feedback, deliver SMART goals, and establish tailored development plans
  • Author and standardize technical instructional documentation, including Knowledge Base (KB) articles, MOPs, training aids, and departmental guidelines
  • Drive ongoing employee engagement and technical growth across complex IP network topologies

Job Requirements:
Technical Expertise
  • IP Networking proficiency and familiarity with interoperability standards
  • Network Troubleshooting expertise involving IP connectivity, routers, switches, terminal devices, servers, and endpoints
  • Networking Protocols knowledge across BGP, MPLS, SIP, or VPN architectures
  • Technical Documentation navigation capabilities, including reading and interpreting network drawings (such as Visio diagrams)

Professional Experience
  • Incident Management experience delivering fast resolution and clear communications within 24/7 mission-critical environments
  • Performance Coaching background utilizing metrics-driven goals and constructive feedback loops to support team members
  • 1+ years of supervisory or leadership experience with responsibility for direct reports

Preferred Qualifications
  • Experience working directly within a telecommunications or public safety Network Operations Center (NOC) environment

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers
Target Base Salary Range: $60,000 - $68,000
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-DB1
#LI-Hybrid
Basic Requirements
  • High School Diploma
  • 1+ years of supervisory or leadership experience with responsibility for direct reports
  • Must be able to obtain background clearance as required by government customer
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

What Motorola Solutions employees say

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Benefits

Hours and flexibility

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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