ZipRecruiter

Log In

1

Network Support Jobs in Allen, TX (NOW HIRING)

CyrusOne

Enterprise Network Engineer

Dallas, TX · On-site

Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not ...

Oscar Health

Enterprise Network Engineer

Dallas, TX · Hybrid

Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not ...

Optimum

Network Engineer

Plano, TX · On-site

Working closely with the Application Support team, they will gather new product requirements and define parameters for service activation. Additionally, performing failure analysis of hardware ...

Optimum

Network Engineer

Plano, TX

Working closely with the Application Support team, they will gather new product requirements and define parameters for service activation. Additionally, performing failure analysis of hardware ...

Collabera

Network Technician

Irving, TX · On-site

$22.50 - $29/hr

Network Technician Jobs, Network Support Jobs, Network Technician Jobs, Network Troubleshooting Jobs, Network Technical Assistance Jobs, Network Assistance Jobs, Network Jobs, Networking Jobs, Center ...

cloudingest inc

Network Engineer

Dallas, TX · On-site

The role will provide support for the existing and future network infrastructure to meet business objectives and SLAs. Minimum Requirements: Education * Bachelor's degree or equivalent experience ...

New

Siri InfoSolutions Inc

network Security Engineer

Irving, TX · On-site

$100K - $137K/yr

Network Security Engineer III (Only W2) Duration: 12 months contract Location: Irving, TX 75063 ... You will also provide direct support to internal team members and external clients via phone, email ...

Mesquite ISD

Junior Network Engineer

Mesquite, TX

$32.14 - $46.24/hr

Manage district core routing and switching, wireless, firewall, and network encryption/decryption Provide second level network support from tiers of escalation troubleshooting local and cloud ...

previous pagenext page

Showing results 21-40

All JobsNetwork Support JobsNetwork Support Jobs in Allen, TX

Network Support information

See Allen, TX salary details

$13

$24

$34

How much do network support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for network support in Allen, TX is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are the most commonly searched types of Network Support jobs in Allen, TX?

The most popular types of Network Support jobs in Allen, TX are:

What are popular job titles related to Network Support jobs in Allen, TX?

For Network Support jobs in Allen, TX, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Allen, TX look for?

The top searched job categories for Network Support jobs in Allen, TX are:

What cities near Allen, TX are hiring for Network Support jobs?

Cities near Allen, TX with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Allen, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,039 per year, or $24.5 per hour.

Network and Infrastructure Support Analyst

50092 Heidelberg Materials US, Inc.

Allen, TX • On-site

$84K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Line of Business: Service & Support Pay Range: $84,900.00 – $113,193.33

About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Provide day-to-day operational support for country-level IT systems and services with a strong focus on Network management in a Cisco CLI environment

  • Monitor, analyze, and resolve incidents to ensure stable and reliable IT operations

  • Configure and coordinate the installation or replacement of network infrastructure components at our remote locations. Occasional travel within the DFW area is required.

  • Participate in IT and business-initiated projects. Occasional travel to remote sites within the USA and Canada is required.

  • Partner with business and IT stakeholders to identify and address operational needs

  • Support rollout and adoption of IT standards, processes, and tools across locations

  • Track service performance metrics and contribute to continuous improvement initiatives

  • Assist with change, incident, and problem management activities

  • Work with internal teams and external vendors to support network and new‑site implementations, assisting with deployment activities and resolving technical issues as they arise

  • Document procedures, solutions, and operational best practices

What Are We Looking For

  • Strong working knowledge of IT operations, service management, and network infrastructure support

  • Minimum 5 years of relevant IT experience in a Microsoft Windows/Cisco networking environment

  • CCNA certification or equivalent experience required.

  • Demonstrated ability to analyze network issues, identify root causes, and recommend solutions

  • Clear and inclusive communication skills with both technical and non-technical partners

  • Ability to manage multiple priorities in a fast-paced, distributed environment

  • Experience collaborating across teams to achieve shared operational goals

  • Comfort working with service management tools, ticketing systems, monitoring platforms, and documentation

  • A proactive, customer-focused mindset with attention to detail and follow-through

Work Environment

This role operates in a collaborative, hybrid-oriented environment supporting multiple sites and teams. The position may involve coordinating across time zones, occasional travel, and on-call or after-hours support aligned with business needs.

What We Offer

  • Competitive base salary

  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions

  • Highly competitive benefits programs, including:

    • Medical, Dental, and Vision along with Prescription Drug Benefits

    • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)

    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance

    • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

Apply