Network Support Jobs in Ontario (NOW HIRING)

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for :

We are looking for Network Designer - Wireless Cloud Infrastructure Engineering reporting to the Sr. Manager, Wireless Cloud Infrastructure Engineering, the Network Designer will serve as a technical Subject Matter Expert (SME), responsible for designing, developing, testing, implementing and optimizing cloud-native infrastructure solutions to support existing and next-generation Wireless Network Platforms. This position works with a group of highly qualified professionals who delivers architecturally sound, scalable, and financially optimized cloud solutions aligned with enterprise technology strategies. This role will drive the transformation toward fully virtualized, containerized, and cloudnative environments-ensuring high availability, elasticity, resiliency, and toptier performance across Wireless Network Platforms and cloud workloads.

What you will do:

• Take full accountability and ownership in all standard Engineering deliverables (design, integration, testing, troubleshooting) for wireless cloud infrastructure platforms, including but not limited to the following:
• Cloud Infrastructure:
• Kubernetes, OpenStack and VMWare
• Cloud Native (Docker/K8s) and hypervisor-based NFV environments and associated cloud tools
• IP Routing in Cloud Infrastructure:
• Spine and Leaf solutions, BGP, OSPF, MPLS, CNI/K8s plugins
• Design, integrate and deploy next generation cloud native network functions based on Docker and Kubernetes (K8s), including in-depth understanding of container and VM lifecycles, connectivity and storage.
• Utilize cloud and virtualization tools to automate workflows, CNF/VNF platform lifecycle management, issue troubleshooting, integration validation, end to end testing, and KPI reporting.
• Release technical engineering documentation (eg. Engineering Design Specification Documents, Acceptance Test Plans, Work orders and Method of Procedures (MoP) which facilitates configuration changes, software/hardware upgrades, validations, E2E service testing and platform integration.
• Assess technical requirements, solutions designs and provide engineering analysis, requirements and costs for the implementation and deployment of new services and platforms.
• With help of the senior members of the team, manage Vendor relationships to complete their deliverables of the solution. (e.g. review of quotes, scope of work documents, solution requirements, design specifications, acceptance test plans, MOPs, and roadmap of platform evolution).
• Co-ordinate and work closely with peer departments (e.g. Project Management, Network Operations, Network Planning, Product Development, IT, Engineering, Technology Development, etc...) for end-to-end service integration and implementation.
• Provide engineering input for technical solutions related to the deployment of new services and technology.
• Perform lab design, implementation, and validation to simulate changes in a controlled environment prior to production rollout.
• Provide troubleshooting support to Operations and peer technical teams. Identify, diagnose and resolve network problems.
• Conduct what-if simulations and bottleneck analysis to quantify the impact on network as a result of new services and technologies rolled out on network.
• Prepare presentations and reports to management as required.
• Work in a tight, highly motivated, team environment taking on leadership responsibility when necessary.

What you Bring:

• Minimum of 2+ years of hands on Ericsson CNIS solution.
• Minimum of 5+ years of strong experience with Cloud-Native Platforms
• Working-level knowledge of 3GPP, ETSI and IEEE industry standards
• Experience with Docker, Kubernetes, Ansible, microservices, edge computing, orchestration, CI/CD pipeline integration and workflow automation in a cloud environment.
• Strong understanding Cloud concepts (virtualization, Storage, Containerization, IP Networking, Software Defined Networking, and NFVI)
• Proven hands-on experience on Server infrastructure and network devices.
• Troubleshooting and analytical skills in a telco cloud/IP networking environment.
• Good understanding of IP networking protocols (e.g., HSRP, BGP, OSPF)
• Nice to have experience on Scripting (Python/Ansible)
• Experience with containerizing legacy applications into cloud native functions.
• Cloud certifications with Azure, AWS, and/or GCP would be an asset.
• Experience with Splunk, Grafana, Prometheus, Jaeger, EFK or ELK stack, software defined networking (SDN) as applicable to Wireless Packet Core
• University Degree or equivalent in engineering/computer science discipline.

Additional Skills:

• Core Competencies include Innovative and Creative thinking, Problem Solving abilities, Adaptability and Initiative.
• Excellent communication, inter-personal skills, teamwork and collaborative abilities with proven ability to work in cross-functional teams and to work with minimal supervision.
• Proven ability to multi-task and deliver in order to meet tight deadlines.
• Knowledge of the key wireless services:
• 5G Standalone Core (5GC):
• AMF, SMF, UPF, AUSF, UDM, UDR,
• Evolved Packet Core (EPC):
• MME, PGW, SGW, HSS, ePDG
•  Familiarity with the Best Security Practices for data networks and Cloud

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Engineering
Requisition ID: 332539

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology